So with the new way we get survey scores now, how do we know if we personally had a good or perfect month? What “award” or certificate do we get for having a good customer service month? Or has corporate just taken away something else from employees... — read more
Are you Aware?
That the New England stores FS & Rx have plenty of hours.
Why does pharmacy close early on weekends?
I've asked a few times and never seem to get a straight answer from anybody. All I get is corporate thinks the pharmacist makes too much money so we let them close early on weekends. But what's the real reason? When I close the store on saturday... — read more
Hr exit interview
After 20 years I have quit this sh!tty DL I am now working for like a slave! His problem is I am going to expose his bad unfair business practices and policy violations as soon as my exit interview arrives. Good luck surviving after things are... — read more
Questions for the RX or Front Store Managers
I am new to the company and recently promoted to Store Manager after 3 months. Q1: why does this company love pay Licensed Pharmacist to being A DL? I am sure the salaries are not cheap. 9/10 DL’s are pharmacist. 1 DL salary can pay for an entire... — read more
Coupon Policy Changing Again...?
I just heard from my DL that we are reverting to the OLD coupon policy. I don’t know if this is a company wide thing or just my district. From this point forward we are to accept every single coupon whether it’s expired, for the wrong item, etc. It’s... — read more
Why no head cashiers anymore?
Corporate needs to reinstate the Head Cashier position! Getting rid of head cashiers meant losing the one other person who could do all those “manager card scans” so as a manager you weren’t being called to the front 30 times per shift. Really bad... — read more
Pharmacist Cascade Meetings
Pharmacists, why are we attending cascade meetings unpaid? Why don’t we all just not attended. If we are salaried that’s fine but why are we told to make up the hours we missed to attend the meetings? The meeting is part of our salaried hours. It... — read more
We are not living our purpose...
I'm a store manager and want to support my pharmacy as much as possible. Whether its pick up, drive thru, production or inventory. Yet due to the lack of payroll and outdated systems the second I go back to help I am called to the front for back up... — read more
Where r the techs?
I am an ex employee ! Walked into my old work place , last week and the entire Rx staff was gone and they were bringing in people from another state to keep the place going and paying them OT and their hotel rooms! How is this saving expenses? What... — read more
Sh!t people left
Can anyone agree all the great managers and pharmacist have left and all that remains are the Sh!t managers that can not find another job with anyone else?
Managers required to work 24 hour shifts. Start feb 15
Just in from Corp. ALL STORE MANAGERS ARE REQUIRED TO WORK 24 HOUR SHIFTS. 1/2 TIME UP FRONT TO GET ALL THE WORK DONE THAT YOU HAVE NO HOURS TO DO. THEN 12 HOUR SHIFT OVERNIGHT HELPING DO PHARMACISTS JOBS BECAUSE THEY HAVE NO HELP. DLS WILL BE... — read more
Consolidated headquarters
Just in. Headquarters to combine with Aetna and expected to reduce 400 positions in total. RM positions to be cut in half and DL positions to expand to 20 stores, which will reduce these positions by 50 percent. All non liscensed RM and DL to be... — read more
Pharmacists
https://www.pharmacistanonymous.com/blog/done-being-quiet
Cvs networking g app?
What ever happened to that networking app cvs was testing that they were supposed to rollout for employees
Schedulers and admins
Are the pharmacist schedulers and admin jobs gone? Anyone hear anything? I have reason to believe that this will happen soon.
Customers
#itsAnnoyingWhen a customer walks in and just stares up at the aisle markers and/or the photo lab looking all confused
Ethically challenged
Why are DL and Rm ‘s so ethically challenged at this company?
Putting the cart before the horse...
So I was surprised to see this yesterday... A small folding table set up in store with a guy sitting behind the table promoting aetna insurance. Now I never got a chance to find out what that was all about, but I know the judge in the case has not... — read more
Minute clinic changing?
Heard from a reliable source that minute clinics will change to "clinic" and will have Dr's replacing Nurse practitioners and PA's. Anyone heard this?
800 million in company cuts
Coming
Rhode Island
Whats going on at the meeting in rhode island this week????
Smit program
I started in the smit program December promoted within after working 6 years in ny being paid 21$ an hour now but I found out an external hire smit is making 24 with way less experience what is the actual rate for smit and what are the rates for... — read more
Cfr 2.0?
My dm keeps mentioning cfr 2.0 in the emails but not where to look up our osat targets He hasn't educated anyone on what cfr 2.0 even actually is or what it has to do with aisle by Planograms how are the two related and how do we prepare for this if... — read more
CFR might work if appropriate hours were allocated
CFR might work if appropriate hours were allocated. Less than 10% of the store actually execute it. Corporate people know this. They have nothing better to replace it with so they keep beating it! Eventually they will admit it is a problem and... — read more
Learnet...
Stupid question and I know what you’re all gonna say, but how do you guys find or make time for Learnet courses, now that they have to be done in store, as opposed to at home. Considering that we have no time or hours to take courses. I know you’re... — read more
Mileage paid outs
Is anyone being told you now have to subtract your normal commute plus an additional 75 miles from your paid outs? Also told you can only claim mileage if the total round trip is above 75 miles. This isnt stated anywhere in human resources but only... — read more
Values in Action
Does anyone remember when CVS first introduced Values in Action? It was a way to show the employees how much we are appreciated! Well it’s kind of hard when most of the good stuff are 60,000 points and managers are only allowed to give out 1,000... — read more
Quit
I’m a long time store manager and Friday was my last day. Another SM in my district has also turned in his notice, along with an SMIT. Plenty of better jobs out there. Good luck to all.
More about coupons
I had a customer who had a coupon that expired a few months ago so, as the store manager, I explained the CVS corporate coupon policy in which we are unable to accept expired coupons. Well the customer called good ol' 1-800-shop-cvs and my district... — read more
Cosmetic plano
What cluster blank! This Plano is going to take longer than 70-90 hour...plus if your unlucky enough to have a beauty consultant that does absolutely nothing but texted all day, your double screwed.
I am so fed up with this new coupon system
This new coupon system is making it so hard to actually take care of the customer the way they supposedly want us to. Taking away the mfr coupon button is beyond stupid. Now we are supposed to apply the coupon amount by price modifying the item. For... — read more
The only metrics that CVS needs..
...in my opinion, are these: 1) Sales - 40%. 2) MCP- 30% 3) Customer Service scores - 30% All other metrics can be tossed in the garbage, because if you making all three of the above, your Store will be successful.
Carepass Incentive
Looks like starting 2/3 cvs will give each employee $3 for every carepass they sell
Thoughts on CFR 2.0
Who’s doing it 100% by design? Is it truly successful? Low, mid, or high volume ? Are you receiving pressure to implement? Any other positive/negative feedback about it. Thanks
Need advice
I need advice. Been here 15+ years. My new dl doesnt have a clue what they are doing. Has no fs knowledge and no idea on realistic time frames of events. Its their way or no way. What do i do?
No one will pay mileage no matter how desperate.
Long story short...I am one of the best workers in my district, I am not exaggerating, 5 managers are constantly asking me to help them out with tasks: cosmetics, truck, planos, seasonal, etc. over the last 2 years I have been offered SMIT 3 times... — read more
How do they expect us to keep working at this pace?
I work in the pharmacy. Our tech hours were cut from 120 to 56 . the pharmacy is open for 74 hours per week. What once took 15 minutes now is averaging 1 hour. The phones have not let up the people still come to pick up the medications. we have no... — read more
Individual Conference Calls
Any other district having a mandatory conference call this week, not as a group but individual?
A typical day at our stores
I wonder if these people who create our budgets have ever worked a day in the store before. They have never had to juggle helping an old non English speaking Russian grandma try to send money for the first time while trying to take a bunch of... — read more