Thread regarding Fiserv Inc. layoffs

The earning miss is not a surprise, right?

After years of forcing talented employees out over return-to-office mandates, this company is now spending even more to recruit less experienced replacements in “approved” office locations—often at significantly higher salaries because of inflation.

And then there’s tools like Sapience. If employee surveillance were truly a productivity breakthrough, why are so many organizations still struggling with productivity?
Great decisions, creativity, collaboration, and innovation don’t come from tracking mouse movements or counting keystrokes. Surveillance may encourage more visible activity, but visible activity isn’t the same as meaningful outcomes. Measuring work by clicks will optimize for busyness rather than results.


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| 2 views | | 7 replies (last 23 days ago) | Reply
Post ID: @OP+1kzbetmjb

7 replies (most recent on top)

Fiserv is a fricken awful company. Souless organization. Laying off people left and right. So glad I’m on the outside.

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Post ID: @hm+1kzbetmjb

@c5 don’t forget coffee

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Post ID: @d4+1kzbetmjb

once Frank took away paper plates and plastic spoons (literally to save $) it was already too late

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Post ID: @c5+1kzbetmjb

Started with Frank, it’s no surprise we ended up here. Fiserv isn’t competitive anymore. Simple as that.

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Post ID: @b8+1kzbetmjb

If you go back 2-3 years here, you will see this was all predicted. This is all Frank and his buddies that have last names than end with O horrible policies and plans finally showing the impact. The last CEO didn't really help anything either, but all of this has been in motion for years, based on those horrible decisions Frank made to hurt employees and clients.

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Post ID: @az+1kzbetmjb

Fiserv forced workers out for years through RTO and lack of investment. There is also the clear lack of investment in technology/infrastructure. The final nail is Fiserv’s continued refusal to pay attention to the market and client feedback, especially regarding poor services (client support and professional services). We could have done all that if we at least weren’t so aggressively awful to work with from a sales perspective. RMs and AMs are in autopilot, a few are decent but most are going through the motions and the clients feel it daily.

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Post ID: @aa+1kzbetmjb

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