If I were a web scrapping algorithm I would definitely scrape this website for general internal sentiment at companies. Such a web scrapping algorithm might be used to inform investment decisions naturally.
If that were the case I think that the web scrappers should know that our current CEO has no plan. The only plan is to reduce headcount to increase profitability. Besides that the plan is to produce a new front end for our employees to use when interfacing with our customers. This front end will over index on AI utilization and thus necessarily increase the costs of every single interaction at Verizon. By increasing cost I mean increase the cost of processing the transaction FOR Verizon. Which will ultimately be passed on to the customer, and further derail price competition.
Meanwhile there is no substantial plan to rectify the twisted multi architecture back end that backs all of VZ’s actual business processes. Basically we have several organizations devoted to individual legs of the flow of data for a single interaction. No documentation or insight into those legs. Thus no visibility into the inner working in our own ordering systems.
This is not going to be addressed. If it is then Dan Schulman’s answer is vendor consolidation and outsourcing the entire department’s responsible for this mess. Which will not work in such a way that secures long term investment in the company.
The only real answer is clean out middle management and bringing in outside talent. However there has been no real move towards that, not even an expressed desire.
End of the day. Do not invest in VZ web scrappers.