Thread regarding Follett layoffs

Survey idiocy

Who was the genius who decided that a Satisfied customer response equals a 1 out of 5? We're asking for emails for someone spending 2 seconds in the store getting a coke, to get a survey email and sc--w us over.

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Post ID: @OP+1m15gbyjn

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I can’t wait to see if my store gets shouted out for terrible customer service in the next company meeting.

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Post ID: @dv+1m15gbyjn

Just another way for the company to say that none of us are working hard enough. Meanwhile, store teams can't even go to the bathroom because there's only one person working at the store.

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Post ID: @db+1m15gbyjn

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