Thread regarding Optum layoffs

HR complaints about offshore getting brushed off

I'm planning to switch jobs soon anyway, but a big reason is that as more of my team has been moved offshore, working with my newer teammates has become a lot more frustrating. The newer male hires in particular constantly interrupt me during calls, second-guess what I say, question my judgment, and never apologize even when they end up being wrong. It's gotten so bad that the people on other teams that I regularly work with on these calls have noticed and started asking me what's going on. I see the same behavior directed at our new female offshore hires, but they're much more timid and less likely to call out bad behavior like I have so they get it worse than I have. One of them keeps getting backlogged tasks pushed onto her from another male employee who keeps saying he's "delayed" on his simple debug task that he's been working on for two sprints now.

My manager was recently replaced with an offshore manager too. They said they'd talk to the new hires because they've also been on a lot of these same calls and have seen what I've brought up during our one on one meetings, but nothing has changed, quite frankly.

For about the last month I've been documenting these incidents and talking with an HR representative after submitting a ticket. So far I've mostly been told to work through my management chain or try resolving things directly with the people involved. HR has suggested it might just be cultural differences that I need to navigate. I don't think "cultural differences" explain people repeatedly dismissing my work or questioning my judgment when I've been on this project for much longer than they have. It also doesn't explain the general disrespect. I also don't think management would be very receptive to the idea that the culture of their own employees is contributing to s-xist behavior. At this point, I'm kind of fed up but already planning on leaving anyways. I was just curious to see if anyone else regardless of gender has been brushed off by HR or management regarding navigating these "cultural differences" which is being used an excuse to ignore horrible work practices by offshore since I can't imagine that's good for the long term of this company.


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| 138 views | | 16 replies (last July 21) | Reply
Post ID: @OP+1kwfcvq9w

16 replies (most recent on top)

@166 seems like India has a new female only hire policy..cuz they are lot cheaper

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Post ID: @319+1kwfcvq9w

@14k if these offshore women can do anything properly I would agree but they are the worst. The only thing they care about is cooking, their children and "festivals". Or on maternity leave or taking care of new borns. I am sorry but they are the worst. I have never seen such bad engineers anywhere in 35 years career. They are not even real engineers. It's a shame. Not sure why so many females are being hired in India all of a sudden! I am not against women but any bad workforce.

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Post ID: @166+1kwfcvq9w

@kt and TPMs /PMs

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Post ID: @11w+1kwfcvq9w

HRs are USELESS. I am shocked they even exist, time to go full BOT . HR team should be the first to get completely replaced by BOT. just keep around one senior and couple of interns to handle exceptions.

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Post ID: @kt+1kwfcvq9w

@dd If the person doesn't bring it up to HR, it never gets investigated. If they do bring it up, they will be moved to the RIF list. The best time unfortunately may be during an exit interview to prevent retaliation.

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Post ID: @dw+1kwfcvq9w

@de And with the horrendous public image this company has right now, getting sued is the last thing they need. Can you imagine if it actually got to a jury? If it were me, I would make sure it did.

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Post ID: @df+1kwfcvq9w

@dd I meant "fix" not "address". Good for you for reporting to HR. Someone will eventually sue and have your reports for backup.

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Post ID: @de+1kwfcvq9w

I'm a female in tech and worked for 10+ years at this company. I've worked with my offshore dev team - Indian males - for that whole time. This is not a cultural thing that needs to be worked through. That's s-xism and it's not up to you to address. This is illegal. I don't have this issue with my team.

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Post ID: @dd+1kwfcvq9w

@b4 managers don’t have a say in onshore vs offshore hiring. Senior directors give quotas on who to hire and for the past 5 or so years it’s been almost all offshore. It doesn’t help if your org is ran by Indians as well.

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Post ID: @cc+1kwfcvq9w

Start pushing back through petty means. Examples:

  1. In calls, correct their broken and obtuse use of the English language and if they call you out frame it as trying to teach them.

  2. If they interrupt you, interrupt them back.

  3. Any time they get something wrong call it out publicly. If they say the wrong thing, correct it. If you review their work and have to correct things, call that or publicly in stand up meetings or status update meetings.

  4. if they are late to meetings, call it out.

  5. If you can, publicly fix their work instructions by outlining the problems in an email to them and copy the team and their manager so they see it. Don't fix it directly, just use complex English to describe why it's wrong.

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Post ID: @b5+1kwfcvq9w

@az it’s almost like we Americans should stop accepting hiring garbage offshore employees that still don’t know how to use a toilet. It’s a statistic. If they can’t do that, they won’t be able to do anything else. If you’re in a position of even some leadership or influence, whenever there’s a chance, be smart and get yourself one of your own kind. Get someone that understands your culture. Get someone that knows your interest. Help your OWN countrymen/women where you live. Be smart about it, be tactical, and over time it will make a difference for Americans that continue to keep this afloat.

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Post ID: @b4+1kwfcvq9w

I am male FTE, onshore Indian. My manager is offshore Female. She treats me and other onshore people like we don't belong to her team. The offshore team is just terrible, they have been working on simplest requirements for months. Every week there is a reason why it's being delayed. In the mean time, the onshore team of just 2 has produced more business value in 2 months than the offshore team of 8 has in 5 months but still we are being questioned why we take so much time yada yada.. I am not even counting all the KTs, constant guidance and troubleshooting sessions to help offshore. And oh, their documentation is TERRIBLE. inconsistent formatting, typos, errors. The word documents are not even readable, just a garbled bunch of sentences, misaligned titles and random bullet's. Don't even get me started on Excel. I am sympathetic to the individual contributors hardship but Managers and directors don't seem to give a sh-t, they hire incompetent people who have no basic skills, not sure how they could have graduated with such low personal standards and no accountability. They don't even seem to be too keen to understand business requirements nor what is that they are trying to solve. They need detailed stories, step by step instructions for everything, and 3 times more time than what's reasonable. And nothing is ever completed on time till onshore intervenes and completes it with them. And oh, there is some holiday every couple weeks depending on what region/religion. When one is out, the rest just stall waiting for something from that one person. Between PTOs, holidays, sick leaves and maternity/paternity nothing gets done. I am beyond frustrated. Been here 10+ year's and the last few months have been drastically worse.

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Post ID: @az+1kwfcvq9w

@a5 "I'm planning to switch jobs soon anyway"
Looks like you missed that part. It was the first sentence.

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Post ID: @ac+1kwfcvq9w

When we brought on offshore contractors who couldn't do the most basic of coding tasks with plenty of handholding in a reasonable time frame..

We were told we had to work more on training them, to help them MORE, to give them EASIER tasks. There was no easier work for them to do, we were breaking things up into the simplest problems we could as it was.

These were the worst developers we had ever encountered. They were contractors. Our company loses nothing from terminating bad contractors who won't do their job. Yet there were people in the company practically fighting to keep them on teams.

Take it with a grain of salt, but someone, or multiple people, are likely personally benefitting from some of these initiatives. It wouldn't be the first time it's happened.

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Post ID: @a8+1kwfcvq9w

You're cooked. Going to HR, you moved yourself near the top of the next RIF list. They are not going to get rid of the problem child in India because thats where all the hiring is going.

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Post ID: @a5+1kwfcvq9w

I see the same things youre describing on my team but dont have a solution. We were told to deal with it on our own, and that offshoring wont be stopping, so figure out how to cope. By a white female "leader" nonetheless. Incredible culture lol

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Post ID: @a1+1kwfcvq9w

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