Do you or your team have to install WorkIQ? Company is using WorkIQ to get rid of employee making silly excuses.
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I believe WorkIQ is gathering everything we do from keystrokes to calls - all of it. Gathering that data to plug into AI.
The company could have saved millions of dollars by simply buying bulk metal chain and requiring managers to lock their staff to their workstations for eight hours a day.
@jb anything production based, customer service, appeals, claims, etc.
Is it for more production oriented roles, like customer service?
@hx it's a tool for micro managing. They may say it's not, but it pretty much tracks everything you do, your clicks, sites and systems you use and how long you use them. It also includes a new pop up for when you are idle 10 minutes or more.
Can someone please share what WorkIQ is?
We just got an email that it will be installed in the future but no additional information was provided.
Yes we do. Manager doesn’t enforce anything though.