I'm too tired. Stress levels are astronomical. Is it even possible to force the company to treat the claims workforce any better?

My mistake is that I was not a little more attentive to the market and left here much earlier. I'm just drained now. What frustrates me more than the triple workload I have to do in a short time is that the boss gives himself the right to say... — read more 

What is the purpose of Customer Service Week? google search result "Customer Service Week is an international celebration that calls attention to the importance of customer service and the people who provide it, with these goals: Boost morale and... — read more 

I used to be proud to work here. Not anymore. I am now appalled at the way State Farm is being managed. Does anyone at the top care about the reputation of this company anymore?

How can the company be a beacon for the customers and a good neighbor when it is so bad to it’s own employees?

Claims department is a total sh-t show right now. Under staffed under paid. The pay doesn’t even keep up with the current economy. You have ecrs working and screwing up claims. You have the medical and injury CS’s and CA’s who are already overworked... — read more 

If a company attracts people who actually want to work, invests a lot to provide them with some kind of training, I consider it a great loss when these people leave in in a short time. If only they would pay those people a little more, maybe some... — read more 

The first one to fall! Big Dog 2.0! PS and MT next! They are about to start jumping off the sinking ship. State Farm is headed for the biggest one year loss in the history of the company! I'm hearing $12-14 billion dollars +. They got caught with... — read more 

Here we go…i can here sf now….sir can you just take photo’s of your damage and email them to us so we can write a cr---y estimate…..you see sir we dont have enough employees so send anyone to your house…….

I’m kind of confused how SF every now and then will advertise cutting edge AI/Tech companies “they own” while cars are halfway driving themselves nowadays. Money laundering through tech?

This site has lost all credibility based upon the number of posts it deletes.

Given our current high inflation, is there any chance we could see an increase in post-retirement pension payouts for those receiving pension benefits or those who may be eligible for further pension payouts?

State Farm can no longer keep anyone, not just the best, but also those with an average skillset. What do you think would be the most realistic and best ways to at least slow down attrition?

So I watched the VPO video from Linda Harper about supporting our new employees in Injury. We added 880 injury employees this year with another 337 completing training. My question is this, what is SF doing to keep the experience claim handlers ? We... — read more 

Just saying! Has this been encountered? Guest guest

Almost all the comparative advantages that caused me to leave other companies and come to State Farm are now gone. I'm just wondering if this place still offers any benefits that the competitors don't? I don't think so, and please correct me if I'm... — read more 

I'm thinking of applying and just trying to calculate if it would be worth it

For once, I think we might be safe from layoffs. As somebody said in another thread, the job market is still not good for employers. If you tried to look for a new job recently, you know this is true. As a result, many companies are not laying off... — read more 

Claim Specialists keep track of everything. Your license is in jeopardy due to: 1) the number of claims assigned to you, 2) the support that has been taken away from you(ACH handling, UW response, Financial service response), 3) poor, or no claim... — read more 

Putting out a trial balloon for those of us at Bloomington hub that never got an invite to the all mgmt gatherings at the Park. Chance for us “peons” to get even . Nobody that invited to I those all leader meetings held at the park. Don’t have any... — read more 

I can't see the logic in the business strategy of any company that does nothing to try to keep good, loyal employees who know how to do their job while hiring untalented and unmotivated newbies who will leave in a very short time. Turning a company... — read more 

Underwriting has hold times that increased 10x over the past two weeks. We’re not at over 2 hours. What happened?

Hiring a lot of new people. Things are getting better. Worth hanging in there. Keep ki----g it and you will be rewarded and glad you did.

Is there anyone here who isn't on the verge of burnout?

Why do they dress poor Jake in clothes that look like someone's kid made them in Home Ec class?

When I read the posts of people who work in claims, I feel lucky that I don't work there. What I'm interested in is whether working in claims at State Farm is much more tiring and difficult than working in claims at competing companies? I have a... — read more 

Why does SF feel the need to build and maintain monster buildings in this day and age? In addition to the agent offices, there are huge buildings taking up space (Atlanta, for example)?

To all the newbies please know your mental and physical health will deteriorate over time handling claims. Know they only care that the numbers are met at all cost. Mgmt does not care about your mental or physical health. Being mentally tired over... — read more 

Are they laying off some of the sales leaders and VPs going into 2023/2024? I’ve been seeing and hearing less from our local Sales Leader lately and I’ve seen and heard of more becoming agents in a few states. They are also getting great books from... — read more 

This place is getting chaotic. It is no longer clear to me whether SF is even trying to fix the high turnover at all. Thoughts?

I honestly feel sorry for all those who put in so much effort thinking that it will be recognized and appreciated here. They often realize too late that it was all in vain, when stress begins to seriously affect their mental and physical health... — read more 

Just curious MGT when I worked at SF informed me verbally the OT outlook was going to end in August. This was in February shortly before leaving. How’s the OT?!?!?! assuming everything I got told was a lie at this point. Did it end yet?

I work at a competitor and we just found out we are about to go through massive layoffs for the second time in 3 years and I feel the company us completely sinking. I'm thinking of jumping ship. I actually like working in insurance. Would you... — read more 

How will I know when I’m going to be fired? My Pqstat is high and I’m constantly being grilled to work better, yet I get a really good review at the end of the year? I am so confused.:( my self esteem is shot. I feel worthless.:( the more I get... — read more 

Another colleague left yesterday. Just when I think that everyone who intended to have has left, someone else happens to leave. Is this trend of people leaving SF slowing down at all? Which part of the company has the highest turnover now?

For the last few years Claims had been made to work mandatory OT just to keep claims above water because of all the staffing issues. Most employees have been under pressure and have worked hard for the last 2 years. People are tired and burnt out... — read more 

I don't know what to think about hiring standards. Maybe it will sound arrogant, but my opinion is that most of the new hires wouldn't have gotten the opportunity to work here if they had applied several years ago. Can the criteria be any lower? It... — read more 

I work at State Farm and it is a total sh-t show! In 4 years they downsized the claims workforce by over 40%, took the savings and bought policies. Grew too much with cr---y business that is now having claims and we have been in mandatory overtime... — read more 

Is this a decent offer: State Farm, RD2, Software Enineer, $103K base, $10K bonus, total experience 3 years.