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Future of Claims at State Farm
I have two interviews scheduled for next week. I hope to get lucky this time and leave this company forever. I know that all companies squeeze people, more or less, but I still want to try somewhere else. Doing more with less is unsustainable. I... — read more
100 Year Anniversary Employee Appreciation
I bet our leadership is planning to give us something extra special to show their appreciation for all the hard work we’ve done over the years. I wonder what we’ll get. Any guesses? It’s hard to compete with a coaster. Maybe we’ll get a pen! Maybe... — read more
Dear Mike,
I would be very interested to know, if you were in an accident and I was handling your claim, how many other claims would you be comfortable with me juggling at the same time? 100? 200? 300? All my best.
Ok claims handlers, what companies are you looking to apply to ?
I’ll start, I’m working on applications for USAA, Farmers and Progressive. Are there any companies you have heard good things about ?
Training new employees
Judging by the experiences of my colleagues who had to train new people, I would not want to train anyone here. No way. Training new hires means getting squeezed to the maximum, or at least that's the impression I got?
Decline Overtime
Obviously most forced overtime is in claims. It’s been ongoing since August. What happens if we decline? Will they terminate and short staff further? I’ve really debated just flat out saying no lately.
Why can’t management and analysts get on the phone?
Unprecedented times call for unprecedented measures! Why can’t they just throw everybody into the phone path regardless of their position? They keep saying we have to keep the customer in mind- bring the analysts back to the teams and put the... — read more
Express is now taking Injury OT
So today in huddle, we discuss that Express is so in trouble they need injury help for the next 2 months. So not only do have have injury OT, we need CSs to do Express tasks. No talk about how SF is going to make the job experience better or raise... — read more
Another video from exec
Well there’s another mindless and tone deaf video from Wensley. I bet people want to drop their pens and quit every time they post a sunshine and unicorn video like that. It just proves they don’t give a sh-t about you or the customers. — read more
Stop "bringing problems"!
Rule number one, which I learned the hard way: it is absolutely not allowed to talk about existing problems here. I have done it only once and I was labeled as the one who is "bringing problems" by my manager. They don’t want to hear or know about... — read more
Are they testing our limits or what?
Is there really nothing this company can do to keep its employees? I don't think that's true and SF can certainly offer better conditions, but it doesn't want to. I think SF is very wrong to test the tolerance limits of its employees. It's a mistake... — read more
New employees
I expected more from several new people that SF hired because we were terribly understaffed. It turned out that I hoped in vain that the situation would get easier with them working here. I wouldn’t want to belittle anyone, but those people really... — read more
Take care of yourself
There are so many issues for employees within SF. Make sure to take care of yourself, check your physical and mental health… do not delay treatment for a job. I did and I regret it.
Another Monday, another talented CS leaves
The closer we get to being paid the bonus , the more people claim’s lose. We never add new staff, only replace people that left months ago, get it together SF..
Miserable for the sake of being miserable
Those who are staying are addicted to being miserable. Either that or they're suffering from an extreme case of Stockholm Syndrome. I have no other explanation for it. It has never been easier to find a new job. There are so many available in our... — read more
ILR TM position job opening
“Qualifications: claims experience is preferred but not required.” Can someone please explain this? How do you have someone leading a team of ILR associates that has no claims experience?
I would never recommend anyone to apply for one of the 3400 jobs
If I knew that I was the only dissatisfied employee here, I would never dare tell someone not to apply here. However, since I am surrounded by dissatisfied people and I don’t know anyone who is happy here, I take every opportunity to warn that SF... — read more
Hiring 3400
SF is publicly reporting to day they are hiring 3400 people. Jobs will be both remote and in person in Bloomington and 3 Hubs. Positions include claims, customer service, underwriting and sales. Bilingual skills in demand.
Talented younger employees
When I first came to this company this was a very decent workplace. I would never apply now. Does this company have the capacity to attract talented young employees anymore? I wonder if our leadership thinks about it. However, I am increasingly... — read more
Those who left the insurance industry
I have been doing this job for a long time and it would be very difficult for me to leave this industry, but chances are that I will have to. I’ve changed a few companies and I don’t think it’s much better somewhere else anymore. I came here from... — read more
Where are you looking looking for a new job at ?
I know many people are looking to leave SF after the bonus , what places are you looking at ? What kind of offers are you getting? Please help your fellow employees with things you have found.
Getting played!
So everyone in claims please understand you are totally getting played by State Farm which you are already aware. If you haven't noticed every 2-3 years we get into this same situation and each time our Executive office promises they have found... — read more
35 year anniversary
OMG thats a long time and it has gone so fast. Almost done another year or two. But in the mean time does anyone have access to the anniversary gift catalog? I need a new driver wondering whats in there at 35 years. Thanks it used to be online... — read more
A WIN!
SUPREME COURT JUST BLOCKED BIDEN'S VACCINE MANDATE!
Only people who have no other options will stay here
It looks to me that everyone who has another option is leaving. I have noticed that people are no longer so picky, their priority is simply to leave State Farm. It seems that only people who are not marketable at all and who have no other options... — read more
Underperforming CAs Promoting to CS
I know of two historically underperforming INJ CAs consistently rated 2-3 with unpronounceable names who just made CS in the internal hiring lottery. Every old white person, male & female, over 50 w/ 10+ yrs experience was rejected. Did you apply?... — read more
Careful of the choices you make!
Everyone look at your 401K. They took away your pension and now focus on a 401K. Look at your 2025 401K. It's in negative YES RED territory. Then, you go to the grocery store and the shelves are empty. Then, take a look at the prices of your... — read more
CIR/CRT
Claims, what do you think about the old CIR (customer interaction review) team coming back? Your TMs will no longer be able to cover your lack of initiative or incompetence.
AWS interview for security position
I’m experiencing the AWS interview process who’s managers are more qualified with a technical skill set than managers at State Farm. AWS wants the best where’s State Farm wants managers from Ad Services and software developers with no security... — read more
ETS OSHA REQUIREMENT VACCINE STATUS
OSHA ETS clearly states the vaccine mandate does NOT apply to employees under covered employers that do not report to an office with coworkers or customers or employees while working at home or that work exclusively outside. Why in the world would... — read more
Counting the days
Until our bonus then my jump to a better company with higher compensation. I can’t take 2nd level and executive leadership in info sec. We are talking about id--ts
Reasons to quit
What reasons do you find are enough to quit? Personally, the micromanaging, lack of respect and compassion, poor management, unrealistic expectations which are constantly changing while never adjusted to reality, lack of communication (only top to... — read more
2022 is the time to start a union in ET!
It’s time to form a union for ET employees. We are short handed, need more vacation, and more employer contributions to our benefits. They’ve gotten rid of the pension plan in light of record profits. Our IT salaries are low compared to the large... — read more
Happy New Year
Happy New Year to everyone. May we all manifest better opportunities for ourselves!
How not to repeat the same mistakes?
Before I came here I thought I had done my research well and that I would be fine here. I didn't think the company was ideal, but let's just say I thought my priorities would be met. Well, it didn't happen! Now that I am leaving for a new company... — read more
Karma
I’m just going to to say I hope the one employee wins her lawsuit. I also hope that after she does they clean house and all the top heads of the company are fired. Yes the eeoc didn’t take her case but that was because she could afford her own... — read more
Anyone in SFPP / SFBilling?
Hi. I work in billing. Specifically in SFBilling, which I was hired to do after being a decent performer in SFPP. This modernization cr-p is the d-mbest sh-t SF has ever done. I have never had so many agents yelling at me on the daily — SFPP was... — read more
Boxes in ceiling Corp South
I say rather than have those router boxes in digital stuck over employees desks stick them in every leadership person's office. See how they feel. Test rats and unhealthy in many ways. Lotsa crazy making of anyone that speaks up. Disgusting... — read more