Overworked in proximity claims. Supposed to be all about the customer. But when your are over worked you cannot provide the service needed. People leave and are not replaced. Yet it is all about the numbers and how many files are being closed. No... — read more 

If you think you are going to work remotely all but 5 days a month, you’re wrong. SF is losing call center employees faster than they can be trained and replaced. If your goal is to work from home I’d start looking and applying elsewhere... — read more 

Does anyone actually do the development questions or put any effort into them? It’s always questions based on metrics like I can control who’s calling in on rework or how I can do better. Like why in the actual F do we have to answer these... — read more 

I know a bunch of people who are miserable at SF but they don't want to leave because they don't want to miss out on severance. They are willing to continue being miserable for who knows how long on an off chance they might be laid off and given... — read more 

Is it just claims and underwriting with so many issues with metrics and micromanaging and workloads and roles and dissatisfaction?

Are ILR and Express CAs going back to the office full time? I hope so. Those jokes need as much supervision as possible. If you aren’t smart enough to add 2+2 then you have no business working more than 5 feet from your TM. The WFH should be... — read more 

Most of the “partnerships” and business partnerships the leaders in areas in ET digital brag about building were rather prior to digital. Despite all the high fives, pride and kudos. It’s basically and manipulation job grades and ranges and roles :... — read more 

This will come off as a bit of a rant however there is new information as well. Frankly, if you want to make some snarky, juvenile or purile comment go take a flying leap. It's been decided and communicated that hybrid personnel will have to... — read more 

It seems there are plans being made in other departments while AFSs are sitting in limbo not knowing what the future role if any will look like? Anyone out there hearing anything??

Your thoughts on founders week? This week we were allowed a team huddle, no mention of it due to a backlog of directives due to huddles being cancelled the last month. Only reason I noticed was the home page. You need to make a special account to... — read more 

Maybe they are keeping the LOC employees around a little bit longer. Anybody have some insight?

They don’t even seem to realize how dissatisfied employees are? Sometimes I get the feeling that leadership is totally detached from reality and that they essentially don’t even know what things look like from the perspective of ordinary employees... — read more 

They keep adding as much work as possible to an employee's plate until they snap. Then they know the limit and placate the employee with "you're our best worker" and similar platitudes as they keep their workload at the barely sustainable level. Then... — read more 

The attrition is ridiculous because people are leaving within months (in some cases even weeks) of joining the company. I've noticed that one of the main reasons is the lack of proper training. People are thrown into the fray with the barest... — read more 

SF is NOT the SF it once was. SF was a company that was respected and everyone begged to be part of. SF was the red carpet of insurers. Today, I have not run into any employee from the VP level down that would recommend a friend nor a family member... — read more 

Legit question. Disappearing adjusters, no communication with policyholders. Adjusting roof claims differently as of March. How is that even possible?

This is for the people in the hubs. I'm hearing RA and PA levels will be back 5x a month starting around September. Section Managerss go back first starting next month. Managers should start getting updates next week. What do you think of this? — read more 

It seems like claims is a pretty horrible place to work, and maybe some of understanding. However, many of the other departments (like the one I work in) are really great and a completely different experience. I wonder why that is

Hard work - check. Bring value - check. Learn fast and grow skills - check... I would like to know how is it possible to get a promotion at SF, but I think I will leave this company sooner than I will be able to get a promotion. Here it seems... — read more 

To the person who keeps posting about how well off it is financially - What are you doing? Why do you keep coming on here telling everyone that their feelings are invalid and they are just worthless and not good enough while citing glowing reviews of... — read more 

What's an ideal employee by SF standards? According to my experience so far, after a little more than 5 years, SF requires employees to be young but to have the experience and knowledge of someone who has been in this business for years, to be... — read more 

If we look at earnings and profits only then NO, SF is not a sinking ship. It takes time for those the top floor of the ship to get their feet wet when water gets inside.

I did not know the business definition of “rework” until I started working here. Start applying now that the economy is opening up.

Why are TMs and LDAs and “Managers” acting like university types amd high school principals amd teachers rather than working Managers & leaders. The whole model is weird and propaganda Managers now? It’s not good or best practice or business... — read more 

Bloomington made the top ten list (number 6) of houses taking the longest to sell. Tell you something? Maybe Bloomington employees need to move to Phoenix, Dallas, or Atlanta?

At first I hoped the company would get back on track. Later I accepted that nothing would be the same as before but I hoped the fall would not be as fast. It is now clear to me that this is sinking at the speed of light. Can't they at least slow down... — read more 

Here's the link to the article to read for yourselves: https://www.msn.com/en-us/money/savingandinvesting/this-is-the-american-company-with-the-worst-reputation/ss-AAKBvlk?ocid=U452DHP#image=3

It has become a job with non-existent work and life balance because we are forced to do our work along with that of people who were cut or walked out but were never replaced. Of course, we are forced to do all that with raises that are minimal or... — read more 

There’s a ton of talent leaving claims every month, I get it everyone likes to po-p on the entry folks but this is getting scary. Really over qualified people are leaving left and right to our competitors. This has been picking up over the last year... — read more 

Total lack of leadership or just plain authoritarianism? Sure we receive a paycheck and they do not need permission from employees to plan and execute those plans but WTH are they thinking? You have everyone located in a LOC stressed out worrying... — read more 

Next time you meet with a Team Manager, Section Manager, or anyone up the food chain ask them: Tell me....How am I able to afford a home, raise a family, pay my bills with my salary? How can I afford an average quality of life with my salary? ... — read more 

If I get a company provided phone are they going to track me all the time, where I go, what I do, etc.? How much can they find out about my activities and what I do on that phone. I am assuming my location will be tracked all the time. What are... — read more 

Hmmmm let's see everyone gets an email today about new changes to the severance policy/plan effective June 1, 2021. Hmmm let's see no pension for people hired after Jan. 1, 2021. Hmmm all the LOCs are closing..... I wonder what is about to start... — read more 

if I were young today and looking for a job, I sure as heck wouldn't want to be strapped behind a desk listening and trying to argue claims. There is a shortage of truck drivers who now make 6 digits with great benefits while sitting in an air... — read more 

We lost our way the day the company decided it would do what other companies are doing, and now we are more like those other companies. Its not the training thats the issue, its who they hire. >They want to hire basically highschool kid... assuming... — read more 

Why do I look like someone who is suffering from a severe form of depression, while most others seem to be living their dream at SF? Of course some will look relaxed and full of life when they do almost nothing here, while I do twice as much work... — read more 

Other than the ELT, every single one of us is seen as replaceable to the company. There is always somebody cheaper. If you work here and believe you have job security then you are delusional. No matter how good you are, what matters is how much... — read more 

Who all is getting the Verint spyware, where they are going to track every click you make, every screen you go on and if you are idle for longer than they think you should be you have to explain and possibly get written up! Again, as always, SF... — read more 

It is so incredibly frustrating that I can’t post out of claims. There was a great job that I wanted to go for but my application was removed because I can’t be released. How do they expect people to stick around if they want let us pursue other... — read more