Anyone know when the next office closing announcement is going to be?
Bank is hopeless
So, this is reality? The bank is supposed to be on a new path and you have the same ring leader and minions calling the shots? Literally, none of these guys know anything other than how to protect one another and operate as chronies.
State Farm Agent commercials
We all due respect, those commercials are annoy the c-ap out of me, and I think it undermines the agent and the brand. I’m actually from claims and I see what that agents are going through, I know a couple of State Farm agents. I always had a... — read more
Process be reality
Retaliation and bullying and harassment are common place from Tech Managers and the “rating” criteria which has major gaps and with the rhetoric of attracting the “best of the best”. It’s not healthy and childish and lotsa money going toward those... — read more
The Purpose of a Corporation
The Business Roundtable released a new Statement on the Purpose of a Corporation signed by 181 CEOs who commit to lead their companies for the benefit of all stakeholders – customers, employees, suppliers, communities and... — read more
TAKE NOTE STATE FARM!
Look at USAA advertising. It is quality. People are willing to pay for quality and promises kept. Customers go to a five star restaurant for quality service and quality food. Insurance is not a fast "processed" food industry.
Will State Farm lose its US auto insurance dominance to Geico?
Will State Farm lose its US auto insurance dominance to Geico? January 16, 2020 Julie Campbell US Auto insurance - Hands and car If current trends continue, the United States will have a new top vehicle insurer by 2022. For decades, State... — read more
Will State Farm be the next Sears
great article in Forbes, it stated that the CEO micromanaged, obsessed with numbers, middle managers are afraid to do their jobs, etc.......sounds familiar
Business is not profitable when your customers are a commodity.
I've heard management say the train everyone jumped on is going 200 mph without brakes and the wall is dead ahead. It's inevitable. The competitors are providing a cheaper product with better service. Just look at a SF advertisement; then, look at a... — read more
This is why they made the changes. May not have worked. But sticking to the plan
https://www.chicagobusiness.com/insurance/state-farm-pace-lose-car-insurance-crown
If you think DC is bad?
Look at SF and its values.
Viva LA France!
7 French executives sentenced and fined. Judge Cecile Louis-Loyant said managers used “forbidden” methods to create “a climate of anxiety,” CBS reports. Managers were said to have bullied people by closing sites unexpectedly and forcing people to... — read more
The Agency Reduction Development System
New agency program planned from corporate, The Agency Reduction Development System or T.A.R.D.S. for short. Should be implemented by June next year.
Level Load
Is everybody’s boss doing this.? They keep slow employees but just assign existing and new claims to the faster workers so their numbers look good? Very frustrating.
Agents - Why does SF have them?
Please tell my why SF continues to pay agents? What value are they - if you call them they are never around. Claims - They are never involved. You call an 800 number to resolve. When was the last time they called a policyholder? Please... — read more
Recent industry education announcement
Email came out today saying SF will longer pay for industry ed conferment trips. Instead we get a $2600 bonus grossed up. Yet another way for our leader to shift costs to us as employees. While it’s grossed up it will still have an impact on our tax... — read more
Dell Latittude 7212 for estimatics
My god...what kind of savings did the SF executives save on buying this POS laptop from Dell ? A detachable keyboard that doesnt stay attached when writing estimates. Nothing but an obstacle along with APU search and estimate check. It is very... — read more
Data
https://www.csmonitor.com/Business/2017/0627/When-auto-insurance-becomes-a-social-justice-question
They're no friend to the working man
I attended a meeting with a Claims Manager and a Vice President of Operations where they told a group of Section Managers, Team Managers, and other employees that too many of the employees have become "fat, lazy, and stupid" and are "slugs". The... — read more
Office closure announcement Jan 2020?
Just heard that 7 office closures will be announced in Jan including BallstonSpa Winter Haven and Charlottesville on the East coast..... and only 1 year closure plan —- any truth to this ?
True or False
Is auto claims collapsing? Heard all kinds,of problems handling CA claims...
Auto Market Share Decreases - Bonus on Track!!
What company can have their market share decrease and still pay their employees a bonus? As a policyholder we should get a premium decrease and employees receive no bonus.
ET off cycle raises
I've heard several examples of ET people getting off cycle increases. I believe they are in developer roles. I know people were turned off by the transformation layoffs. So I guess this is good news that SF wants to try and improve morale in the... — read more
When will they ever?
Admit they made some big mistakes. Humility diminishes to nothing as you move up the ranks at SF. They expect it on the front lines but not as you move up. They think humility is a sign of weakness when in reality it is very powerful in... — read more
Good Neighbor Service
Ed Rust stated the Good neighbor service will separate us from Flo, The Lizard” and Mayhem so why are we are trying so hard to be like them ? ........it’s simple, MT loves numbers.
State Farm has become what it was founded to compete against.
It's that simple. Talk about losing sight of your values...
Proximity auto appraisers
I would like to get feedback from current and former field estimators. I have 26 years in a too young to retire but for my physical and mental health I need to get out of this place. The metrics nonsense and shops are getting more difficult to deal... — read more
Harvard Business Review
Hey associates! Grab a copy of the latest HBR on metrics management and throw it on your managers desk! Then say, can you explain this to me? Wanna get a good laugh? Watch em dance! Told em long ago, they didn't listen. Oh well! Close the... — read more
BAKERSFIELD OC NOT CLOSING
Just heard from executives that Bakersfield OC office is not closing and their lease has been extended until they can find a new building to call home. Apparently California work is causing trouble with the HUB employees which is creating more work... — read more
Next office closure announcement?
They Just updated the facilities list on our intranet removing all of the offices that have closed. That leaves 18 nonhub offices left. In May, it will be three years since the last list came out. Has anyone heard any news on when they are going to... — read more
Birmingham Operations Center
Any rumors regarding the BOC or MOC closing? Anything specific regarding subrogation services?
Metrics and micro management
Metrics and micro management will be the demise of this company. All this does is make employees bitter and focus only on production no matter what and customers suffer and then leave. This metrics nonsense has created more problems with this company... — read more
What the heck have you done State Farm?
I saw a sign on LinkedIn the other day from a CEO quote. To paraphrase:. Your brand is what people say behind closed doors. I thought about it and it is so true. I am astonished how a company like State Farm has so much money with its brand... — read more
Micro economics
Consumers beware. Automated systems and artificial intelligence are driven by integrated data. In a Illinois Premium rating uses consumer reports/credit rating, MVR info, Claims and other profiling data and is ONLY as good as the data being... — read more