I went to email a colleague today. I received the dreaded Outlook notice indicating she is no longer with the company. Just like that, without as much as a notice, a great employee gone. She was a leader, smart, tons of designations, degrees, and... — read more 

Just heard State Farm is eliminating Virtual Days. Hopefully this is an isolated case. A really great perk that costs the company nothing.

When is information security going to have layoffs?

Does the State Farm pension plan have a COLA?

Tipsord’s recent executive briefing included his assessment of State Farm’s “”different promise” to employees versus the “broken promise” many employees actually feel. State Farm offers no promise at all which is precisely what it’s employees now... — read more 

Those of you still with a job after your Departmental QTD, please tell us about what your new job is like and what you think of it.

After reading multiple threads on the site, it seems apparent that there is widespread manipulation of the numbers and data Just so people can make their huddle boards and spreadsheets look good. We know that is ALL our leadership cares about. Is... — read more 

The trend across these threads regarding EOM and the metrics-obsessed world of "future state" seem consistent; the company has put numbers on a huddle board above actual/real customer service. For example, we have been asked in my department to... — read more 

Has anyone under 55 and recently severed (within 2 years) been offered a lump sum buyout on their pension? I know of offers to employees severed 10+ years ago but I have not heard of any recently. I think changes in laws as well as changes in... — read more 

I don't work at State Farm but the way they went about this is leaving a bad taste in their policy holders. I know a lot of people who are dropping their insurance and going to a different insurer. I also wonder what the turn over in employees will... — read more 

Saw this on the web, and it is very true and very applicable to our current situation at the Farm. “When things go bad, good people leave, eventually followed by people who thought they could change things but got buried because too many good people... — read more 

Here we go again....we lost alot of proximity workers today and for those who are left behind will over whelmed with absorbing additional claim files and traveling greater distances to continue Mr Tipsford downward spiral of this company. It has been... — read more 

When will Geico pass us up in terms of total auto policies ? When I started 7 years ago people always bragged that we are way bigger than the 2nd and 3rd place companies ....COMBINED. Fast forward to today and Geico is already within about 5% market... — read more 

If you’re seasoned and knowledgeable, you’re let go. An excellent work product means nothing. If you’re young and mobile, but know absoluely nothing, you’re promoted. If you’re a total dullard but willing to be a sweatshop boss, you might have a real... — read more 

The best thing that ever happen to me was getting laided off at State Farm. Enjoyed the time off stress free from such a toxic environment. Now I'm at Country companies making close to my pay and loving it. The environment is so different, the main... — read more 

Hey guys, always say you are going to work for a competitor the last day you want to work. Your leadership will walk you out and give you 2 weeks of pay for not working. This is a nice way State Farm starts your new chapter in life.

One of our metrics that is supposed to be zero would be sending assignments for a staffestimator to look at a drivable vehicle. Even though it may be allowed in a certain area, we are supposed to list that car as not drivable so it doesn’t show up on... — read more 

So, we are just a few days away from QTD 07/31/18. 20+ years here. I'm going to miss all the wonderful people I've met and worked with. I never saw this coming. I wanted to retire here. Going to miss my friends and extended family :(

Hello all. Wanted to reach out for some stories. What is some of the craziest stuff you've seen happen in claims since this EOM garbage was started? Not talking about actual claims but rather things that have happened to fellow employees, managers... — read more 

Confirmed there will be another 10% across the board layoff in mid-September. No departments will be spared.

I recently returned from being on short-term disability. I work in claims. Cigna was extremely difficult to work with. My return to work date changed a few times and it was very difficult to get my claim extended. Has anyone else experienced this?

State Farm just laid off 30% of their home loss adjusters this month. Remaining reps stated that the expected 10 claims per week had ballooned to 25 per week per adjuster. One stated that he was informing clients he would conduct the initial... — read more 

How are you holding up? What are your biggest concerns and or questions right now? We all experience change differently... sometimes it helps to share and know you are not alone. Hang in there and good luck.

The State Farm propaganda video of ECRM doesn't show any externals despite over half of ECRM being external. What would our customers think if they knew that when they buy State Farm insurance they help drive down wages of Americans? When you support... — read more 

I almost swore off this site for good because of the overwhelming negativity but I wanted to share something positive for a change. Here at State Farm, we do more than help life go right by our customers - we strive for positive social change. The... — read more 

I have seen far too many negative people on this site who obsess over the 1,000,000 auto policies that we have lost in the last year and a half. To me, these people are only thinking short term. It won't be long till self driving cars are here... — read more 

So SF is trying to steer this ship in the right direction so they send a mass mail to retirees and ask them to work 6 days a week, extended hours for 5 months at a competitive wage. What retiree wants to sell their soul back to the devil and rack... — read more 

Heard that Finance has completed their study and management is going to be hit hard. Anyone heard any news on that?

I come on this site every now and then. All I hear is negative. Let's talk about the innovative vision of ECRM. Our business is all about relationships. Our cutting edge software is enabling us to track customer preferences and offer the personalized... — read more 

This is a non-issue given the direction the company is taking with Proximity. On 7/31 we will go down from +/- 8000 to 5000. The trainer for our area is gone because there will be no need to train people who won't be here. Things like drones will be... — read more 

Has anyone else heard this? Are they actually cutting even more ET jobs or are they just moving more from Corp to the hubs? Heard this was to take place in Oct this year

Does anybody else notice that it seems like the EOM claims model is finally collapsing? The latest communications received from management are threatening, condescending, and have an ominous tone. It looks like we are going into full panic mode now.

Yes you read it correctly, Frederick Operation Center will be not closing in 2021. Possibly moving to smaller location.

Do I want to take a job there or start looking around for something else?

Proximity employee and trying to figure out how to discuss with TM who is insistent that overtime worked is not compensible if it wasn’t pre approved , and at best that it should be comped with time off later. This seems to be a labor law violation... — read more 

Drones and pattern recognition software will handle all hail claims. Tipstein said so in a video on YouTube. They one he did with the Allstate dude.

Newest EOM catchphrase.....seems like we caught it and made failure our b--ch.

They were both sharp guys. The writing is on the wall for estimatics. 2 years at most till we are completely eliminated.

You would think if a hub was taking over work they would consult the subject experts before handing it off to trainers with no experience, a TM with no experience and new employees. Especially if said work was complicated enough to need years prior... — read more