10% of CDKi to go - The cull has started
1679 replies (most recent on top)
As a former cdk employee could see this coming for a number of years was too top heavy in management but I think keyloop have made too drastic of a cull and ultimately customers will suffer which will give other dms providers a real opportunity to exploit this.really cannot see how so much experience can be cut from the business without service level suffering
Current Keyloop employee and can only speak for support in UK + Ireland, but the number of support staff has gone from 140 to 37.
Customers will have support from India for the most part. The best part is we are told to tell customers their service levels won’t change (makes sense when no staff left)
The majority of remaining staff are looking to get out as soon as they can
How to ruin a company in 120 days. Well done Tom Kilroy & FP. Pinewood have just got their best ever marketing ploy, and they didn’t have to lift a finger
This week has bad over 80% of my team gone, I am one of the last few left, I will be looking for a new opportunity once the dust settles as based in the UK my days are numbered.
This week has bad over 80% of my team gone, I am one of the last few left, I will be looking for a new opportunity once the dust settles as based in the UK my days are numbered.
The office in the middle east as well it seems. Any word on other markets outside of the UK/Ireland?
They only told us individually and it was over the last 3 days, no numbers given but it seems to be around 50% of people have been made redundant.
That is not including those that have been told they will be kept until end of year before losing their job.
Support moved to India and only a small core team left in the uk
Does anyone have any actual figures on the Keyloop redundancies and which departments are impacted and their timing. If there are any details about the executive plan (assuming there is one) that would be good to hear.
The information would be useful for a news article in trade publications such as but not limited to motortrader.com.
It is only fair for the UK and other country customers to hear about how they are going to be impacted by the cuts announced this week, they can then pass informed feedback to the decision makers in Keyloop.
Have been culled as well as of Monday (28th).
Seeing the people that have been let go is mind-boggling as there is so much knowledge and talent just gone.
Most likely what will happen is that India will be Tier 1, with UK being Tier 2 (shutting the remote offices outside of Hungerford).
They'll make SLA with India closing the easy cases, then escalate to the UK for root cause.
Once India have been trained, then another round of redundancies for the rest of UK support. Only keeping sales and people to run the data centre.
I hope that anyone that is still there after this round is done start looking for another place to work as FP only see what Keyloop can do financially.
The owners are well know for taking over companies and culling the staff levels, most jobs from support will be taken by their Indian offices, give it 6 months and watch the big dealer groups move to another DMS.
Current Keyloop employee here (I started the company when we were ADP, so have been through the CDK buyout and the Keyloop buyout)
Mass layoffs have occurred since yesterday in the UK (28th June) with absolutely no notice. Some departments have been completely shredded with seemingly no plan for the department to exist in the future.
I have been given notice today (29th June) that my role will cease to exist by the end of the year.
Me and my ex colleagues cannot understand their overall plan, some speculating they'll offshore everything, others speculating they have a different product lined up and others speculating that Francisco partners only wanted our customer base.
I loved the people I worked with, it's what made working there worth it.
All I can say is FP face annoying a lot of our customers seeing as multiple projects in the pipeline will now be in jeopardy as they have no immediate staff with the knowledge to execute said projects.
It's been a brutal couple of days. If anyone is reading this and their company is being purchased by FP, get your CV/resume updated and get a new job asap.
Wow wow wow, just heard my former colleagues have all been made redundant from keyloop, I warned them at the time when the takeover was made that this would eventually happen.
More layoffs today across all sites
So now we know why we lost our jobs, to balance the books so the sale of CDKI could be made
Agree with last comment, maybe the title should read CDK UK ..... approximately 350 staff throughout uk locations , 35 made redundant equaled 10%
Maybe the title should read CDK UK , the people who got made redundant ( not sacked ) came from the Hungerford, Telford, Glasgow and Ireland offices
Approximately 350 staff in total , remove 35 = 10% redundancy
On another point it’s coming around again in January just so you don’t all keep thinking it’s over and everyone is safe.
Not sure about the back-and-forth going on here and do not care, but 10% of CDKi would mean hundreds of employees, not the 50 or so who were sacked as part of the realignment and absorption into US oeprations.
I wonder if you posters (pro and con) know that CDKi is not just the Hungerford office, as it seems to be intimated here?
This is a bit of a late comment but in my office ( I'm one of the lucky ones to keep my job) we lost 2 colleagues from the support team And I know of 6 more from support in the other locations , cannot give any other number from the other departments has it was all kept very quiet.
Hi all , just wanted to add my own comment to this board, yes 30 to 40 people were made redundant at the end of June 2020. The reason given was a restructure of CDKI.
Does not matter what terminology is used a large number of staff lost their jobs.
If you want proof it’s in the cdk fiscal as below:
CDKI Restructuring. On May 2, 2020, we adopted a plan to restructure the CDKI segment to reduce costs and improve margins. The Company expects to incur costs related to one-time employee termination benefits up to $30.0 million. We have incurred costs of $14.2 million during the fourth quarter of fiscal 2020, additional charges related to these actions are expected to be incurred through early fiscal 2021
any Updated news on possible layoffs?
Still no proof, and still no layoff... just some rando spewing rumor.
Ugh go gobble someone
Ugh. you're dredging up the restructure, which is not a 10% layoff of CDKI.
It doesn't matter how many times you refresh the page to downvote, and it doesn't matter how many times you post the same claptrap; there is no 10% layoff in CDKi.
From latest earnings call. For those who are in more need of 'proof'.
In an effort to improve margins and generate appropriate returns, we approved a restructuring plan in late April for our International business. We expect this to successfully reduce costs and improve margins within our CDKI segment beginning in fiscal year 2021. The restructuring expenses related to this program are expected to be approximately $30 million. These expenses will be included as an adjustment to our non-GAAP financial measures and have been considered in our fiscal 2020 guidance.
Uk law does not require a public announcement, They just need to inform Redundancy Payments Service (RPS) . I am also one of the 10% loosing my job, So it’s not lies, it is a true fact.
If you look at glass door reviews from the UK you will see some alluding to layoffs in that area. Remember: HR will not make some post announcing downsizing. The way we found out about it last time was through those impacted. If you don't have a connection in the UK you likely will never find out. They always mask it with "reorganization" or "optimization"
If you have, as you claim, access to internal cdk networks. Listen to the recording of cdki virtual get together 20th May. It may possibly change your mind.
All vacancies everywhere that are not critical hires are removed from the jobs boards in order to preserve existing jobs. Nice try tho.
So, nobody can provide a provable source (in spite of UK law requiring public notice of redundancy), and the "internal announcements" have no mention of a 10% layoff anywhere.
Given the lack of facts, we can say for now that this is all made up.
I was let go today. I was given a box and told to pack... SMDH.
This is correct, 10% of UK and Ireland are being made redundant, also if you check the vacancies for the Uk they have all been removed.
Lies
I'm not entirely sure what you are getting out of saying this info is fake.
The staff were informed some roles were being made redundant that would equate to 10% of head count.
By Friday those roles were identified and the people who fill the roles were told their positions are at risk of redundancy.
Once they are told they are at risk the company has 30(??) days to identify possible vacant roles the employee can perform as it's the role being made redundant, not the person. This is an important distinction.
After 30 days and there are no appropriate roles available the redundancy proper happens. Employee is paid notice period with a settelment/redundancy payment and ceases to be employed by CDK.
I have access to the internal sites, and no 10% of anything on either the domestic or international front. Also, there was no notice given in advance, as required by UK law: https://redundancyaid.co.uk/company-legal-redundancy-requirements/
Stop making things up, please.
This information has nothing to do with earnings calls, at least not directly. The employees were informed on Weds 13th of May that 10% of roles would be made redundant. On Weds 20th of May they were told that this process would be complete by end of June. By Friday 23 of May most of those in roles that are "at risk" of being made redundant had been informed UK and Ireland. Not sure of other operations.
Source: believe me in anon poster.
A % was never mentioned on earning call. It’s been restructured for years.
End of it and yes I have a source look up the call it’s in the website and Public
We are on the internet we can fact check the hell out of you
Source? Try the CDKi internal announcements, only for employees.
I am one of the 10%
There is literally no news of a 10% layoff in any department of the company. None.
It's already happened, loads from the UK gone this week
Source plz.