So they divest stores then shift the quota to remaining locations. Not only do you have to combat lower team morale due to mass layoffs, you now how to close the amount of sales for more than one location and take a pay cut in commission. It’s not like these locations are closing down. Most customers probably won’t even know the difference and will continue to shop there
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You've heard it all before, the corporate stores get everyday, people that are sent by National Customer service problems they don't want to deal with and send them streaming into the stores with things we can't solve because of the location's budget. Also,resellers telling people to go to the corporate store " because we can't do that"in reality they can but don't want to do it. All this with a huge quota over each reps head.The promotions are not exciting too bring new customers to Verizon. If they actually asked most of the frontline their feelings, they would see morale at an all time low in the stores.