Thread regarding American Express Co. layoffs

I worked for InAuth, which was acquired by American Express. The company was run by a bunch of people who didn’t understand how to manage a software project, create a marketing plan, or exercise any meaningful leadership skills. Management was highly motivated to increase their frequent flier miles and avoid getting fired before their bonuses arrived. Everyone was interested in making money and getting promoted, but no one wanted to fix the constantly-breaking software. Charles Crupper distinguished himself by his inability to understand who the bad actors were, and to believe every self-promoting id--t who came his way. InAuth could be a business school study in how MBA’s should not run a technical company. Stupid is as stupid does.