Thread regarding Boeing Co. layoffs

Boeing at the helm: the broader change that occurred in the American economy starting after 1980.

Source below…
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This is Jim McNerney.

To me, he is symbolic of a much broader change that occurred in the American economy starting after 1980.

Companies that had historically been run by engineers, operators, and people who spent their careers working their way up through the organization increasingly began to be run by MBA and finance-oriented executives brought in from the outside.

Boeing is one of the best examples.

Boeing was once considered one of the great American companies. One reporter described it as almost less of a conventional business than an association of engineers devoted to building extraordinary flying machines.

In a sense, almost like a co-op of engineers.

Then, in 2005, Boeing hired Jim McNerney as CEO.

Under McNerney, Boeing increasingly emphasized cost reduction and financial performance.

Engineering labor costs were cut. Significant portions of engineering and manufacturing work were outsourced. The intention was to save money, but critics have argued that outsourcing ultimately created additional costs through coordination problems, repairs, redesigns, and rework.

At the same time, Boeing increasingly returned billions of dollars to shareholders through stock buybacks.

When a company generates large amounts of cash, it has choices.

It can:

  • invest in research and development
  • invest in new products and manufacturing capacity
  • pay employees more
  • build financial reserves
  • acquire other businesses
  • return money to shareholders through dividends or stock buybacks

The criticism of Boeing is that it increasingly chose the last option.

And that matters.

Every dollar devoted to financial engineering is a dollar that cannot simultaneously be invested in engineering, employees, manufacturing capability, or R&D.

Meanwhile, employees were raising concerns about the quality of Boeing’s products and engineering processes.

Some engineers and employees who raised concerns said they faced retaliation, harassment, or termination. Some subsequently filed whistleblower complaints with the FAA.

Years later, the Boeing whistleblower story became even darker and more controversial when two prominent whistleblowers died, fueling intense public discussion around the company and its safety culture.

Then the airplanes started crashing.

In 2018 and 2019, two Boeing 737 MAX aircraft crashed, ki-ling hundreds of people.

What is particularly striking is what happened financially.

After the first crash, Boeing’s stock would still reach an all-time high before the second crash.

Think about that.

A company could be experiencing an emerging engineering and safety catastrophe while the financial markets were simultaneously signaling extraordinary success.

Around the same period, economist Daron Acemoglu and his co-authors studied what happens when companies hire managers with business-oriented backgrounds.

One of their important findings was that worker pay tends to decline after these managers take control.

And critically, those wage reductions were not necessarily accompanied by corresponding improvements in productivity, output, investment, or efficiency.

In other words, the company was not always becoming fundamentally better.

It was becoming better at transferring value.

Less to workers.

More to executives and shareholders.

Research like this suggests that changes in corporate management philosophy may explain a meaningful portion of the rise in American income inequality.

There are several possible policy responses.

Stronger antitrust enforcement.

Greater union power.

More competition.

But another idea deserves more discussion: stakeholder capitalism.

One proposal already introduced in Congress is the Accountable Capitalism Act.

Among other reforms, it would require very large corporations to give employees representation on their boards, with workers electing 40% of directors.

The principle is simple.

If employees help create the long-term value of a company, they should have some representation in determining how that company is governed.

That changes the incentives.

Instead of corporate leadership being overwhelmingly focused on quarterly earnings, stock prices, executive compensation, and financial extraction, employees would have a formal voice representing engineering capability, institutional knowledge, product quality, long-term investment, and the durability of the company itself.

Boeing is therefore about more than Boeing.

It represents a much larger question about American capitalism:

What happens when companies stop being run primarily by people obsessed with making the product better and start being run primarily by people obsessed with making the financial metrics better?

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Before becoming a train wreck at Boeing, James McNerney came close to tanking 3M as their CEO . But they got the clown out before he did. Boeing shareholders should be allowed to vote to cancel the Clown's sweat Pension after what he did to Boeing,

Revered for decades as one of the world’s most innovative companies, 3M lost its innovative mojo when it began using Six Sigma to try to improve its operational efficiency. James McNerney, the CEO named in 2000, was a Jack Welch protégé from GE. He introduced the Six Sigma discipline as soon as he took the helm of the firm, streamlining work processes, eliminating 10% of the workforce, and earning praise (initially) from Wall Street, as operating margins grew from 17% in 2001 to 23% by 2005.

But when McNerney tried to apply the Six Sigma discipline to 3M’s research and development processes it led to a dramatic fall-off in the number of innovative products developed by the company during those years. And 3M had been famous for its innovations, in a wide variety of areas, from Scotch tape to Post-it Notes.

Many breakthrough innovations come by happy, unanticipated accident rather than by plan, but Six Sigma is all about planning, predicting, documenting, adjusting, and improving. Applied to R&D, Six Sigma attempts to turn the innovation process into a repeatable routine, which ends up favoring incremental improvements over disruptive innovations and breakthroughs.

Many of the researchers and scientists at 3M bridled at the requirement to fill out constant reports and justifications for doing the kind of “tinkering around with things” that usually led to the more important creative ideas. According to one participant in the process, after a briefing on how the Six Sigma program was to be applied to R&D, “we all came to the conclusion that there was no way in the world that anything like a Post-it note would ever emerge from this new system.”

In his book Seeing What Others Don’t: The Remarkable Ways We Gain Insight, cognitive psychologist Gary Klein argues strongly that the Six Sigma discipline, eventually embraced by 58 of the Fortune 200 companies, has a significant and often overlooked downside: it does tend to reduce a company’s innovative capabilities. Innovation is a creative endeavor, and creativity is inherently unpredictable and un-plannable. If you could plan and schedule creativity, it wouldn’t really be creative, would it?

By 2006, Fortune Magazine reported that 91% of the large enterprises that had implemented Six Sigma had fallen behind the growth rate of the S&P 500, and blaming the phenomenon on a significant falloff in innovation at these firms.

In July 2005, 3M appointed a new CEO, George Buckley, a British business executive with an engineering background. Buckley worked to preserve the benefits of Six Sigma’s cost-cutting and efficiency-improvement efforts while simultaneously re-stimulating the creative and innovative juices at 3M. His solution was in part to exempt a lot of the research process from the more formal Six Sigma forms and reports. According to Buckley,

“Invention is by its very nature a disorderly process….You can’t put a Six Sigma process into that area and say, well, I’m getting behind on invention, so I’m going to schedule myself for three good ideas on Wednesday and two on Friday. That’s not how creativity works.”

Buckley remained CEO at 3M until he retired in 2012, and restored the company’s innovative luster. By 2010, in fact, in a Booz & Company survey of the world’s most innovative firms, 3M was the third-most cited company, just behind Apple and Google.

Everyone wants more innovation. But you can’t make innovation happen, no matter how hard you try or how many resources you put on it. Your most effective strategy will be to create a climate of innovation and let it happen. Invention is a disorderly process–a process of experiment and failure, accident and coincidence, bad luck and good fortune. Often, success comes simply from being in the right place at the right time. Or not.

The downside of Six Sigma is that despite all its cost-efficiency and quality-control benefits, it also hampers the more random, unplanned chaos of the creative process.

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Post ID: @ma+1m05y2zwq

GM is a better example. Their downfall began way back in 1958 when Frederick Donner was made Chairman, he began the letting finance people run the corporation, which began GM's long decline and turned them into a joke by 1990.

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Post ID: @aq+1m05y2zwq

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