I have officially moved on from Verizon Business.
Ultimately, the workload, expectations, and compensation were no longer sustainable. Managing an entire territory on a base salary of roughly $36,000, while absorbing the expenses that come with being in the field, is difficult to justify. R2B territory managers are among some of the lowest-paid territory managers when compared with similar positions across industries, and they are expected to do it without even a vehicle allowance.
But the compensation itself was only part of the problem. The bigger issue was what was promised.
During the transition, employees were told that the new job title and expanded responsibilities would come with an increase in base salary. People moved into these positions and accepted significantly greater responsibilities based, at least in part, on what they were told their compensation would become.
That promised base salary increase never came.
There is a major difference between accepting a demanding job knowing exactly what it pays and accepting expanded responsibilities based on a representation that your compensation would increase.
I have a tremendous amount of respect for the people still working in R2B. They deserve compensation and resources that reflect the job they are actually doing, and more importantly, they deserve what they were promised.