Well we know Verizon Value was hit with yet another reorg. Trying another attempt to save this sector of the company before its too late? Who all has been moved or Rif'd. Seems like the TRAC folks time is up. GTS too?
Headcount Vs Store Quota
If a store has a quota $50,000 and there are 5 reps, each rep would have an individual target of $10,000 in that particular month to meet target. Now let’s say 1 rep gets terminated due to a pip and the store only has 4 reps. Their individual target... — read more
Integrity is not what they do....
I spent years at Verizon Wireless thinking what other job will allow me to flex, work from home, and pay me a decent amount. This thought process kept me trapped and unhappy. I decided to take a leap and take the severance because I was... — read more
The network has been such garbage lately
This company can't get any thing right anymore. No wonder we're losing to T-Mobile. The network has been terrible. The customer service is awful. Just everything this company used to do right has gone by the waste side. Line your corporate pockets... — read more
Integrity
Nice long winded email from the “12 yr old” VP….integrity!! I think you , “Flood” waters and all the directors and district managers need to look themselves in the mirror for this integrity problem…you all are the problem!! You set unattainable... — read more
Sick Leave/FMLA
Tore my ACL requiring surgery and will need to miss some time. Am I protected for my salary? Anyone have any experience in Fmla/STD? Will I be paid for salary or commission?
Restructure Inbound
Expect to see your Director and Sr Director that much less often. (if they even make face, ha!) Unfortunately for any Ops analysts, they aren't being backfilled so now they gotta pick up the slack.
Layoff coming in Warwick Rhode Island
DM and managers stealing trade in IPhones and selling customer social.
Frontline beatdown
How many Frontline workers yesterday in the face the outage were bitched at for metrics? Still should be pitching second number and new lines on quotes! Use this as an opportunity! Disgusting
Where art thou leadership?!
After getting battered and beaten on the front lines by angry mobs of customers due to the network outage, why has there been ZERO communication from upper leadership? Easy to not care I suppose when it’s not all in your face.
Any idea on layoffs in VZ wireless on 9/30??
Any layoffs planned for E2E team/wireless team on 9/30? Buzz is whole team will get affected and offshore team will take over??
Let all telecom go
we don't need telecom. Let it go... Let it go... For 1000s of yrs we didn't have it. If it is gone, we won't miss it. something else will take its place. always something will takes its place. No fad should last more than 10yrs.
Hans must go!
We have reduced the work force by about 50k, bringing us under 100k employees dor the first time in over two decades. Outsourcing is at an all time high. Customers complain daily because the are frustrated due to communication issues. Stock has... — read more
VBG Needs a wake up call
Sick and tired of these “LEADERS” shoveling Sh!t down the pipeline while they spend their weeks at the golf course or their second job selling real-estate. Aparna needs to wake TF up and get a whiff of the Sh!t at the bottom and realize these middle... — read more
Whatever happened to class action lawsuit?
Honestly I can’t even remember what the lawsuit was about but I signed up for it at least 2 years ago? and it came in a corporate email. Does anyone know whatever happened with it and what it was about ? I work in a retail store location.
4,800 Job Cuts Planned - 2024 3rd Quarter.
4,800 Job Cuts Planned - 2024 3rd Quarter.
Can retail managers unionize
The micromanaging coming from District Managers and Directors are creating toxic work conditions in retail stores, Would the union be a better option? Share what your seeing in retail store
Missed VSP opportunity
I missed my opportunity to opt into VSP with the release dates of September 2024, December 2024 and March 2025. Will this program be offered again and soon? I’ve heard that if not enough employees opted in for VSP it will be offered again without... — read more
Retail delima
Hello V Teamers, It is increasingly frustrating to observe how the business mindset at Verizon has evolved over the years. Senior directors and above need to set clear priorities regarding what exactly they want from the sales force—whether it is to... — read more
District Managers
Who else has an inept district manager that using group text with all the managers working…not slack, group text messaging !!! And has constantly text all day long ? This is ridiculous and than get this …, asks “what time are you going to get a new... — read more
Off with their heads
All of them. Why is it okay for the sh!t to roll down hill, but the people making the decisions get a pass? So many issues and everyone shrugs their shoulders like it's no big deal. Then why come into work? What exactly are these overpaid... — read more
VZ GTS
Any update on when will VZ GTS start transitioning to VZ india?
Reality bites
How far behind are we in 5G telling? I’ve heard 1yr behind T, and 2-3 behind t-mo. Any truth to that?
Bumpy ride ahead
Hang on for a bumpy ride. Management is already communicating reorganization ideas to their direct reports without factoring in that the other shoe hasn’t dropped. Stating they will off load to other departments without knowing what impact the VSP... — read more
I Miss
I miss the Irvine Call Center. I miss the Pot Luck meals. I miss Activations. I miss quality Customer Service. The overseas Call Centers are horrible. The learning curve isn't flattening out. Why is there so much background noise?
Micromanaging in the Atlantic North
Didn’t they just send out an email the other month about NOT micromanaging? Now they want updates like every hour for EVERYTHING. Priority upgrades, etc. Somebody should remind them
Stores go to indirects post VSP?
It’s not my time hearing in BR during RTO days that most stores may be looking to be sold off post VSP to local indirects. But I am hearing it a lot the last few weeks from different people. Does anyone have a scoop on this?
High pressure sales tactics
Verizon is resorting to high pressure sales tactics such as if you get this service, ill give you x amount off of your next bill. The higher ups integrity is in question. Since when did we focus inward on the customer just to make our numbers look... — read more
December and March VSP release dates?
What chance does someone have to be released after September if you opted into the VSP? And who makes that decision? Is it HR, your immediate managers, or is it at the executive level? Will this be decided based on the individual team, or was it... — read more
AT&T Rep here, how is it at Verizon?
Been a rep at a corporate store for 6 years, I’m honestly getting sick of all the metrics we have to hit & the way we are coached, micromanaging etc. How is it at a Verizon corporate store? Example we have to sell gross adds, upgrades, 1st Net, Biz... — read more
Company is a joke
Legal sends out a voluntary survey on integrity then complains to Nancy only 23% of her team completed the survey. Why say it is voluntary when you are going to force employees to complete it? Don’t answer the question. I already did. Stupid company... — read more
Integrity doesn't matter anymore
Our store is sick of it we are constantly being micromanaged. We get heckled for selling verizon home when in fact we do a good job at it. We have always sold with integrity. Sorry, we don't use close credits to buy results. Our gm who is a hard a-s... — read more
2024 Winners/President Circle
Retail Specialist here in Palo Alto Cali here. How many reps win this every year?
Can no longer wait for possible layoffs
Recently a big upset in my location that was the last straw for me. This company showed me they do not value the employees and we are all just a number. Witnessing an absolute injustice to a great leader who had our back. No motivation to work under... — read more
Tenured GMs lying & manipulating Reps
Its funny to see how the GMs & SMs lie to the reps faces and say that there is so much money to be made in retail & how things will only go better for everyone, but then they’re found looking for “Marketing” jobs or some other field just to keep... — read more
Thinking sell towers
Towers and assets are the Bread and butter of wireless. Now rumors say they're thinking about selling.
Integrity can't exist in these conditions
How can we have integrity when you treat existing customers the way VZW treats them. The revenue reps make on an upgrade is 5 to 1 less than a "new line' so the reps try to manipulate the quota system to get more revenue by adding lines because the... — read more
BlackRock
Hans needs to step down if he wishes to continue his term as a board member for BlackRock. We cannot allow this to happen, we need to call an end to this. We should not do any work until he’s gone.
I don't understand
So this company has a pulse survey and the consensus is there's too many conference calls and they'll be pulling back... But less than a month later, my manager is in the office for 5 hours with the door closed. So was this really all bullsh-t and... — read more