“Outsourcing is the only way to combat unionizing.” Crazy that I heard an NPC say that as I walked by it last night. It rings Verizon so badly. They are so scared of a union, they’ve outsourced and will continue to, they’ve given minimal raises but... — read more
Well this sounds very familiar
https://www.phonearena.com/news/former-t-mobile-rep-upset-with-shady-sales-tactics_id160109
JULY 2024 Retail Spec Quotas
Specialist here in ATL, does the quota seems a bit high for July? HISTORICALLY been slow over past 5 years What are your quotas this month? Please state state you are in
FLEET DOES THE FLYING
MI DOES ALL THE DYING Leadership is living in a cocoon, they don't deal with any of the consequences of their decision making for the constant problems of working front line. They need to face accountability for their lack of action (or inaction I... — read more
SIR THIS IS A WENDYS
ITS OUR NEW COLOR PALETTE THANK YOU FORMER PELETON EXEC LESLIE BERLAND. YOU WENT FROM ONE SINKING SHIP TO ANOTHER. WHERES DAVE THOMAS!? 90s WENDYS WANTS THIER THEME BACK
VERIZON PRESIDENTS CLUB AND WINNERS CIRCLE
Any VTeamers know how many people win presidents club or winners circle? New Retail Specialist here wanting find out how you win and what number of Retail Specialist get it. What are the measurements to qualifying?
Leadership
DMs up to executives, trainers, HR, Ops, and any others that could have literally had a second job for the past 4 years need to wake back up and toggle on. If they want feedback then they need to grab a tablet and hit the floor for a week undercover... — read more
What is going on in retail
the stores are about to go though a major refresh but the company won’t tell as anything about it. Does anyone have an idea what’s going on?
In Verizon retail stores what exactly does “ red circled “ mean ?
The other day I was on a call and someone mentioned the whole red circled thing but I don’t know what it means in regards to retail employees. They said it has to do with a pay freeze. Are employees getting their pay frozen.
Social Media
It is not safe. If you say something about a union they spy on your social media and tell HR plus your local manager. This came directly from employee relations on NJ.
Went from employee to high value customer
I went from an employee of Verizon to managing a firm who has over 1600 verizon lines, I can tell you the layoffs are super frustrating as a high value customer knowing what Verizon can do and what some of the new poorly trained reps simply don’t... — read more
AI will replace middle management.
Their job is on the line. Feels sorry for them.
RIF/VSP and Equipment Returns
Anyone know what equipment I’ll have to return? Laptop/phone/tablet for sure. I’m fairly certain when I got this desk and chair it was noted they’re now mine. What about the monitors and the docking station? TIA!
We were told today that everyone must attend a meeting after work on July 25th. Anyone know what's happening? Layoffs??
I was told there will be a Big meeting on July 25th. all must attend the meeting after the store closes. any comment on this?
CEO of Verizon needs to take VSP
So... so... so... the CEO is asking employees to take a VSP... why does he not set the example and put in for it too? He needs to LEAD by example! Maybe giving back all those millions and millions in pay he gets would help save some jobs. Just a... — read more
VALUE GTS IMPACTED
currently Value GTS is headless with 2 verticals one for Visible and the other one for Tracfone portfolio brands (consolidation is needed here). does anyone know if all this will be consolidated into GTS as it should have been from the beginning?... — read more
SOUTH EAST NEW ENGLAND LAYOFF
Heard layoff coming during my trip to Radio City Music Hall.
NEW $19 VMP
What person in their right mind would sell a $19 VMP for a phone that costs $23.05 per month?
VSP eligible characteristics
Trying to bond in on the criterion used for those that got the notice from Sam. For those that did get the 'You are eligible' email, could you post the following details? Age RTO situation: Hybrid, Remote, live really far away from a hub,etc. Number... — read more
VSP true or false
Rumor has it a VSP is coming in June. Keep your eye on your emails or never mind,false alarm
The Coca Cola in Seattle B2B is sour
Mass exodus to T-Mobile and AT&T, employees looking for ways out, ridiculous expectations with no accountability for leadership, and zero common sense. Beware.
Retail Leadership Pay
Assistant managers 70 to 100k. Store managers/ Sr managers make 80 to 120k a year depending upon time, title and location. Director/DMs make 140 to 200k a year depending upon time, title and location. Sr Directors 250k plus with LTI.
So excited
Was so excited to get my 3rd day off the holiday week, and then bo-m,sorry guys due to staffing we can’t give it to you. What a big FU to the front line, hope those surveys went well.
Increased office days
While the company is talking about increasing days in office..is everyone hearing 8 days a month/2x per week? What does this means for those of us accustomed to fewer days in office?
No Verbal, written or finals.
They are smart. They had a plan to keep tenured cs reps just to find a way to fire them without a verbal, written or a final. I personally know of two cs reps that were let go. Ridiculous. Where is the Credo? Their ethics have gone down the drain. — read more
Stop the bleeding, get better customer service.
Customers are leaving in droves due to customer care not being able to handle a simple resolution. And verizon thinks they are a premium brand? Yet at the same time the leaders want to stop the bleeding? I think there may be a large corolation... — read more
Pulse
Pulse survey is here this week. Let them know how you feel. Don’t be afraid to put what you think. 0s and 1s for me
Such poor leadership
Why don’t they ever layoff these damn district managers that are so awful staff keep leaving and no one wants to move up and work for. They have huge he files and yet they stay as make good people feel belittled, useless, an unmotivated. I have had... — read more
Band 6 to band 7
Due to circumstances outside of my control, I am interviewing for a Band 7 role (currently band 6). If I get an offer, am I likely to keep the same salary or could I possibly have to take a pay cut? Current base is $114K.
So who's been behind all of this?
Is it J.R.?
Extended hours
Verizon really doesn’t care about its employees, extending hours again for maybe 1 customer that may come in. Already dead after 4 but let’s take more time away from your family and not care about the work life balance you preached when they were... — read more
Shouldn't Hans be in jail instead of being CEO of Verizon? Corruption going on at Ericsson while he was CEO there.
This is a quote from an old article but Hans was the CEO of Ericsson (Swedish company) until 2015 - CORRUPTION RELATED MISCONDUCT!!! Why is this guy not in jail? : "The Swedish company, which ranks as the No. 1 or No. 2 radio access network (RAN)... — read more
VHI the new Hum?
These things are boomerangs. Quota is outrageous and I see more come back than stick. What is the deal?
Lets go ahead and can all the slammers
and claim the moral high ground. but let customers keep paying the bill bc times are tight
What to do DMs and Directors do?
What is the point of these positions? Come in and speak to the reps... Have nice convo with them and then talk sh-t about them to managers. You sit behind a computer at home and how we need all these sales... But aren't willing to show your face when... — read more
Breach of employment contract Tech Messaging?
Several representatives applied and were hired for tech messaging after the lay off. They got and accepted the jobs knowing the position was Tech messaging (sales was not part of the job) Now it is turning to Sales Tech Messaging. Many employees are... — read more
Hans has been serving as a board member for blackrock
Seems like the evil blackrock corporation really has the strategy down. Gathering assets to create a what will happen outcome for the near future.