Before the company hits the rock bottom, I wonder if there is still a way to prevent it from sinking? I wish I didn't care anymore, but I still feel sorry for what a once good company is turning into.
Any layoffs at the Basking Ridge location?
Anyone know anything about layoffs at the Basking Ridge location? Are there any planed? If so, when? How many people? Which departments?
Impacts 5/24 - 5/25 - post here.
Let’s use this thread to list any impacts should they happen this week. Stay strong all!!
Tell us how they disincentivise you.
Tell us how they disincentivise your sale? That's a big problem when all money is good money.
Is Verizon going out of business?
So many people in Verizon has no clue on what Verizon stands for and what business it is in anymore. What happened to the best brilliant minds and the network on which company relied on for decades?
Remember Progress not Perfection - the Customer Service Motto
It's all been down hill from there.
OPOO Affected
Just got word that OPOO is going to be practically gutted next week. Hans and the new VCG leadership team are directly blaming them for our issues and are going to be making big adjustments. I’m hearing close to 75% of that org is going to be let go... — read more
Indirect taking over
Was on a call today with our director. He said that we are a few months away from new divestitures that we will see close to 100 corporate VZW locations changing hands and going to Victra and Cellular Sales. Buckle up.
Billing System
I miss PRISM. I miss the Chandler, ABQ, and Irvine Call Centers. One more year ... just one more year ... 30 and out.
New Plans
What’s everyone’s thoughts? What’s good and bad? Will this help retain or attract new customers?
Adios Otto & Co.
Guess this may be a clue as to why Diego split. Wonder what they did....🤔
Hans next?
Share holders aren’t taking cr-p any longer.
The most disastrous moves
I didn't think it would be like this. If someone had told me that today this company would be in such a bad shape, I wouldn't have believed it. Among the multitude of terrible moves, is it even possible to single out those that did the most damage? — read more
KB is out
Many will say it this took too long. Many years of decline in Consumer business to be honest it took too long. Not sure if this is Sampath, but it could be a good move for change in VCG.
Hanzi Scheme
When's Hanzi Scheme going to announce he is leaving? Should be soon since he did what he set out to do. Which is destroy this company.
Verizon could be a sleeping giant in US fiber expansions
https://www.lightreading.com/broadband/fttx/verizon-could-be-sleeping-giant-in-us-fiber-expansions/d/d-id/784632 "But there remain ongoing questions over whether FWA will remain a competitive product into the future. Indeed, FWA proponent T-Mobile... — read more
RIFs - Give Them What They Want
I want to help Hans. Slogans - VSP in 2023! Rescue me from IT! Come on management. You can do it. I want to help you cut costs. I want to help you with your performance incentives. Bring it back. Two weeks paid with benefits for every year worked... — read more
Talking About Cost Cutting
To name a few: We got some of the most “Corrupt” ones right here: DOSs, VPs, GMs & SMs. How about digging into their pockets? Just doing a training on how one can make a fortune is just a bogus thing which one has to work literally “DOUBLE” to make... — read more
New Batch of SPC new hires?
Did we just release another class of SPC reps on our customers. I swear this week has been a mess after mess that could have been avoided easily avoided. If we did, did the trainers just put them on a phone with nothing?
Severance pay and unemployment collected at the same time?
Has anyone who has accepted the VZ severance package also successfully collected unemployment? I believe this situation can vary depending on the individual state laws.
VZB Layoffs
I saw something that I wasn’t supposed to and saw a riff plan for the year. This is for one of the groups under business specifically. I saw the notification date as 5-24 and final date as 7-1. After this riff, there are no more planned for the year... — read more
How would they do RIFS for CS front line
By supervisor team, senior manager team, director team, geographic location? How would it work
It's the final Countdown
Get ready for more restructuring. AKA layoffs and outsourcing. Especially in customer service.
T is better
30+ years with VZ..left when my customers told me we sucked. Switched to Tmus on my personal phones to see if my customers were correct, Yes ..less expensive..same if not better coverage and they seem to value my business. VZ network is no longer... — read more
Iceberg Dead Ahead!
This ship is sinking fast. Watch out for all the Cal Hockley's out there that will stop at nothing to let you drown just to try and save themselves. But karma caught up with Cal in the end.
RTS (return to Sweden)
Just remember that BlackRock isn’t loosing their money... They are loosing the public’s money BUT they are getting the public’s vote because most will let them vote on their behalf. The BOD has no backbone and knows that BR could vote them out at any... — read more
Missed (again)
https://www.investors.com/news/technology/verizon-stock-verizon-earnings-vz-stock-news-q12023/?src=A00220&yptr=yahoo
Just being honest
If you are on the front lines or support front line reps and have time in-between calls just know SPC agents are fielding 85% of the volume. Depending on the department it could be more, and we are adding additional sites this year. Please get ready... — read more
Esims
Emergency stop, but employees and Dms who were pushing to just bundle in without a need will only get a slap on the hand. Please shady as it gets. These things will continue to happen. That’s why the new message for suag is the same but they won’t be... — read more
IT layoffs?
Anyone hearing about impending IT cuts by the end of April?
Customer service and tech support layoffs?
I am a customer service rep and we have a lot of time in between calls now smh is there a plan to ax all of us with so much outsourcing?
BFO ROLLING MEADOWS
Any insight on the BFO Department located in Rolling Meadows as far as RIFFS, or Outsourcing?
Competitor AT&T spies for profit
Scandalous! https://www.thedailybeast.com/atandt-is-spying-on-americans-for-profit Supposedly encourages law enforcement to not disclose Hemisphere. Gee, good reason to switch to Verizon!
Thank you Sampath
Already making great changes. From 11 metrics to 5. This man gets it.
3/30 - all in one thread for impacts
Who knows if there will actually be impacts today…, but here is a thread to post impacts all in one place if there are any. Good luck everyone - hopeful it’s bau today.
WARN ACT
Google “WARN ACT (state name) The Worker Adjustment and Retraining Notification (WARN) Act helps ensure advance notice in cases of qualified plant closings and mass layoffs. The U.S. Department of Labor has compliance assistance materials to help... — read more
Go Union
Go Union and fight the layoff in April
Elevate??
Can Verizon please elevate these Hybrid employees up off their 3 year old covid couches and have them actually get back to work?? There are truly dozens of people within this company making 6figs and their schedule is literally “first Wednesday of... — read more
Cut costs, increase expectations
Tank you for calling Berizon. I will be offering personalised solutions for you today. And by personalised solutions, I'm going to contradict everything the person in-store told you and ruin your account. Then I'm going to transfer you to another... — read more