Directors and above, please help us. Can we have the old support group back? At least, can we get individuals who want to assist? Technicians who have a vested interest in helping? Where is the old Citrix team? Where are our old experienced... — read more
The “new” training
3 steps to make you a better sales associate Get to know your customer Position close the sale Upper management has come out saying that this is the best thing since sliced bread, they are acting like the reinvented the wheel….fyi... — read more
What do you think 🤔
Why Verizon RIF’d employees of x years of service? Only to rehire? Why not just move the pawns? What do you think?
ACSS Web
I do not like ACSS Web. That is all.
Management is literally harassing Store Reps to Swing Credit Card Sales, if NOT then, “Threats”.
Yeah, its all happening in Southwest Market. The most corrupt practices are being followed here in stores. The most interesting fact is that there is a huge “Age Based” discrimination going on in this market in particular, and to top it all off, it... — read more
VBG Impacts?
Are a majority of the riffs occurring in VCG? Any news about VBG?
Just to make sure
Layoffs are done?
Commissions are “CHANGING”, “AGAIN” in APRIL
What have we seen so far? Each time the commission structure has changed, it has paid us wayyyy less where as, GMs, Area Managers, “Good For Nothing DOSs” & VPs get their thousands of dollars added to their take home VS bottom line employees suffer... — read more
Time to take out the trash!!
Was riffed several years ago. Was with the company for 30+years. Hans is the worst thing to ever happen to vzw. Everything has declined due to his leadership, Network, customer service, management, earnings, morale, public perception and reputation... — read more
$80 million on the Super Bowl?
heard we spent $80 million on the Super Bowl (ads/merch/etc) gotta get rid of people so Hans The Swedish Meatball and Sanpath can party with the big guys. The Meatball got elected to Blackrock's BoD and has a $40 million golden parachute. No wonder... — read more
Retail store
I went to a retail store in New York today just to get a charger. This is the state of our corporate stores- 1- 2 reps on floor, no manager, no direction 2- no greeter 3- 30 minute wait for a charger 4- rude to the customers they had and after... — read more
IAMs
Confirmed - all IAMs nationwide. The positions were eliminated This can't be true, can it?
RIFs happening today!
RIFS ARE HAPPENING TODAY AND CONFIRMED. Wireless side
What’s the latest?
Has anyone received calendar invites for tomorrow. I hate this.
1 year
Last year I was laid off on 2/10/22, just before Super Bowl weekend. The weekend was slammed with applying for jobs to stay with the company...ver stressful. I lucked up and found a role to stay. But, didn’t get to enjoy the Super Bowl and... — read more
VZ had never been a leader but a follower
I fully disagree with being a 2020 tech company. This was something dreamed up by Lowell since the tech.stocks were increasing and telecom was not. The Vodafone partnership interest acquisition was a disaster and VZ over paid at least $30 billion... — read more
What’s the point of outsourcing care?
The third party vendors are cheaper labor of course, but at what cost? The care agents transfer to ‘real care’ aka American reps, as soon as they answer the call anyway, or just hangs up the call or gives the wrong info leaving store reps with a mess... — read more
Who is to Blame?
Who is to blame? Every idea Verizon has put in place over the last 5 years has been a bad idea or at best a poorly executed plan. Most of these ideas have had to be reversed or we have taken a hit as a company due to these decisions. Verizon has... — read more
Hans
Anyone else get the feeling that this guy won't be happy until we've outsourced everything and he runs the company into the ground???
UNION CWA
UNION CWA 501 3rd Street NW Washington, DC 20001 (202) 434-1100
Verizon ethic
https://secure.ethicspoint.com/domain/media/en/gui/60616/index.html
VSP rumor???
Rumor mill is stating employees in some departments that had 15 years or more were pulled in and offered VSP??? Are these rumors or truth?
2/2 safe?
Is it safe to say no layoffs for 2/2?
Tmobile 927K new lines in 4Q, Verizon 41K wowwwwww
Since when Verizon only makes 41,000 new lines in 3 months even with November and December being the best months of the year and even then Verizon did only 41K new lines. Pathetic!! We have never been this bad, Tmobile did 927000 new lines, come... — read more
Q1 cuts Just in time for Q4 promo fallout
Dont worry about honoring those promos in Q4. Watch them blame it on riff or they let the bad ones go. Same story every year.
Next RIF
02/02 or 02/16?
Who Is Getting The Axe This Thursday?
My money is on indirect and retail ops. Dead wood walking.
Video Call Desperation
If I’m not mistaking i believe the customer will have to use blue jeans to do a video call. If this is the case then Verizon is simply trying to get more downloads and put lipstick on a billion$ pig. It’s a dud and hopefully they can make it look... — read more
Lets Boycott Video Assist
Lawsuits, Invasion of privacy, etc
2022 year ends
Get ready for the woke-adjustments. I went through all the raises in reps/AM in my territory, why are an overwhelming amount of LEADING ratings going to female employees? Some reps with bottom of the barrel performance numbers, getting a LEADING... — read more
When 1980’s Style “Cold Calling” tactics didn’t work let’s try Video Calls!!
Is the company really looking into future & making sense at the same time? Hans REALLY gotta go & at the sane time take Krista along with you too!! Corrupt, very corrupt!!
ATT 656,000 postpaid phone net adds, Verizon 41,000 =(
ATT 656,000 postpaid phone net adds, Verizon 41,000 This is no bueno!!! Once again, Verizon does 13,666 new lines per month nationwide! wowwwwwwwwwwwwww This is horrible! Looking at ATT numbers that's 218,666 a month, amazing numbers! I wonder... — read more
Wireless layoff trend
Here’s my take…it seems every Feb and every Oct is the announcement timeframe. Last year it was Thurs 2/10 (first pay week of Feb) with 30 days notice and last pay cycle of Oct with 60 days notice. Should we expect announcements on 2/2 or 2/16? ... — read more
Video call assistance...genius!!!
Did you all see the new training on our new added burden? Now we can worry about video calls on top of the laundry list of metrics and other sh-t piled on. Who are making these terrible ideas? Smh...this should be interesting.... now we can deal with... — read more
Store in NH running 260% new and 90% TMP???
Anybody else see this? Other stores in this area are running in the low to mid 100s for gross gains. This one store is 260 AND has super high TMP. We looking at the new Hialeah here?
Verizon added 41000, Verizon lost 89000...Wowwwwww!
Verizon added 41,000 consumer subscribers in the fourth quarter. In the September quarter, Verizon lost 89,000 consumer lines. Good job Vteamers!!!
Retail Sales Comp Plan
Hans said on the investor call that he is reviewing the sales comp plan for consumer. Hopefully that means that team comp will finally be gone.
Q4 Results
Did Hans fix VCG. Can't wait to find out.