Topics regarding layoffs at Verizon Wireless

Topics regarding layoffs at Verizon Wireless

Get Ready for Corp Retail going Indirect Retail

https://wraltechwire.com/2022/04/04/raleighs-victra-buys-go-wireless-and-continues-to-hire-in-the-triangle/ Los Angeles, CA Only has 3 corp stores for a population of 10M The rest of every store in LA county is owned by Victra Wonder where all the... — read more 

End of Retail

If you’re in retail there’s a big problem….and it’s everything. Digital world is the future. The end.

PULSE

Am I safe if I open up in the PULSE survey? Can my manager retaliate?

New quota

Did anyone else see the new quota?!?!?! Nice easy first month....yea right! You take march numbers and plug them into the new comp plan and you only come to 50% of the actual quota. Way to hide a decrease in commission pay in a new comp plan. I... — read more 

Ethics Email

Does anyone know what prompted the COO to send out the email about ethics?

Lots of new job postings

All of the sudden there are all kinds of new jobs posted in field operations. It will be interesting to see how things develope.

visible failure

a visible agents job is to deal with angry customers because of failed number ports, lost phones from the swap program, and no signal. when will they shut this project down? we have tracfone to serve the unprofitable customers already.

If it ain't broke, don't fix it.

This place is a joke. They claim it isn't scripted. Yet, in customer service they are now rating our performance on what we need to say to every customer. Which is totally subjective to your supervisor and doesn't work for every call. They want us to... — read more 

What’s up next for Indirect Account Managers?

Indirect account managers are just kind of waiting for some change to come. Is the company just trying to figure out what to do with us? One team is not working. Should we expect layoffs, a restructure, or should we just accept life as it is now and... — read more 

Say it aint so !!!

The Jay Leno dress code is being sunsetted. Oh how i will miss those shirts.

If you can quit or retire just do it!

So much happier after leaving. 30 years in still in my 50s and life is soooo much better without Verlieson. Don't be scared and belive you can't do better. This toxic company is going down in a dumpster trash fire ball of flames.

New commission structure

We all know that new comp plans are always tested in certain markets before being released. So the theory that they released this a few weeks after "listening" to us in the pulse survey is Ludacris. They had to have tested it for a few months. I'm... — read more 

New Commission lies "real truth"

Be positive we are a team! "We all get paid like cr@p" Bad surveys can't hurt you "Good surveys can't give you a 25% bump in pay anymore" No cap so you can hit windfall "150% of a total store commission is nearly impossible to achieve so, lol... — read more 

My store looks pretty desperate

I mean, I can say without exaggeration that my store looks more desperate than ever. I hope the condition is better in other stores, but it seems to me that all of them are more or less looking desperate nowadays...

What makes you cringe?

I'll start. When I put the customer on with asurion to make a claim and the asurion rep tries to sell vz home. The customer always rolls their eyes and says, "why are they trying to sell me something? I just want my phone fixed."

3/11 off payroll

I have seen hardly any post surrounding this last round of layoffs due to ops merger. I was impacted and today was to be my last day. Thankfully I started a new role with the company Monday. So glad to be able to stay. My thoughts are with anyone... — read more 

What happened to Winner’s Circle jrek?

Last week I guess they announced the results ? Usually there are like 3-4 reps per district winning this thing and yet not one person qualified in mine ? How is that even possible ? Did they change the criteria and make it nearly impossible to... — read more 

March quota

Our quota went up 30% from last month for the same iPhone SE with a new chip? And an iPad we won't see in stores until May? Makes sense.

L&D cuts???

So an email went out to all L&D... It mentioned "internal talent" needing to get ready to apply for jobs. Ready, set, apply... The seminar is held at the end of March, so layoffs in the 2nd quarter?

Negotiate pay?

Band 6 making a lateral move. Will this come with a raise and should I try to negotiate for more?

Base pay vs At risk pay

Base pay is now 80% of your money. It used to be the other way around. When you sold more you made a lot more. Nobody cared about Base pay. Now they flipped it backwards to say your commission is going to be so bad just look at Base pay. And now... — read more 

Award perks wtf

No one gives a damn about award perks, takes too long to get anything and there nothing there that worth the wait. Employee appreciation laughable. They never get it right. Never motivational and so out of touch.

Time to unionize

Come on this sh-t has to end. The new structure will lead to even less payout. Someone please bring in the union! Make them either pay us more or let us go. Happy either way. If we force their hand then at least they will have to severance us. I will... — read more 

Telesales Changes.

This job is no longer good. Had a nice 1 year run, this is over.

Target Employees get paid more

Today their minimum wage got raised to $24/hour . Been with verizon for 9 years. And that’s what I get paid now. Use to be proud of working for this company but it’s gone downhill in every aspect from leadership, comp plan, point of sale, and... — read more 

New Retail Como Plan

Verizon announces a new comp plan for retail today. Looks as though RIS will no longer hurt and there will be individual performance boosters for commission multipliers. Supposedly the targets will be more “transparent”, ok… we will see… 🙄 More... — read more 

RIS score

Final day of the month, just curious if stores are getting detractors coming in and losing multipliers on the last day of the month like always.

25 Stores in LA Greatest Area, only 8 are Corporate!

Get ready for more and more corporate stores going indirect, it's coming! Look at your district manager, now has to handle indirect as well =| Why? He is getting some training on how to handle those stores once most of them get switched to Indirect... — read more 

Confirmed By GM

Within the next few months , we (retail reps) will be seeing indirect reps in corporate stores. Guess what? We then will be required to start training our replacements 😂

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