Which cellphone company are you going to when you quit Verizon or are keeping Verizon?

Well looks like we won’t be quarantined at all anymore, and If someone in our store gets covid it’s going to take 5 days for them to figure it out. For example; Day 1, you work with the infected, it’s your exposure day. Day 2, the infected person... — read more 

I’m about to leave this embarrassment of a company along with many of you. How do you get over the fact that this is what they want and they win when you do? Honesty asking, it’s a struggle for me.

I may have missed something, but it seems to me that they are not doing anything to stop the attrition? Sometimes I think that employees are more concerned than our leadership that people are leaving en masse or seriously intending to leave. I get... — read more 

I think that is the feeling of most of us who are still here and looking for a way out - embarrassment of the company's reputation. The management is not doing anything to improve it, but it is very successfully destroying whatever is left of the... — read more 

Do we know how many stores will close in 2022? Is there any way to know which ones?

Can we make 2022 the end of the fake slack posts please? It is embarrassing already. Act like you have been there before. If you need a pat on the back everytime you ring something up and do your job then maybe you deserve a wake up call cause... — read more 

Either it's Covid's fault, or it's reps' fault, or yet someone else's. Basically, managers are never to blame. These people just never admit that something is their fault. I have never noticed such aversion to accepting responsibility like we have in... — read more 

Hypothetically speaking, if you saw that your store has an appointment for 5-7 SMB upgrades scheduled (probably no ARD and they want content transfers) What would be the best way to shut that down before their appointment time? Asking for a friend... — read more 

What they should do during this supply crisis is give us a low actually attainable quota to motivate us all month. Instead they base it off of last year and make it impossible to hit. We aren't motivated all month long because we know we can't hit... — read more 

MERRY CHRISTMAS!

Me:ok please go ahead and follow the instructions on screen Karen: can I talk to someone who knows anything about this phone? Me: ma’am what does the first thing on your screen say? Karen: it says press the green button to continue Me: ok…good ahead... — read more 

How is it fair that I have the most new lines in store, ARD at $126, pull through at 31%, and protection at 78%, am making the same commission as someone with least new lines, ARD st $43, pull through 11% and protection at 26%? This structure tells... — read more 

Unless I missed something there was confirmation that November quotas had been adjusted. Was it another one of those situations where it didn’t make a difference again ? So instead of being 80% to quota we ended up at 85%. Gee thanks Verizon.

Imagine that. They didn’t even get a chance to see how a real December in retail looks like. For anyone new coming in , this job s ucks ballzzzzz. Told ya so.

I'm sorry mister customer. I am completely out of your phone if you are upgrading. If you are adding a line then I completely have your phone. Sick plan leadership!

Verizon workers need to be paid fairly. If you can't hire and retain good people then it's a simple problem to solve. Pay us and we will stay. We want to be here or at least at some point wanted and agreed to work here. Health care is good, 401K... — read more 

Ok enough is enough. We get it. We are to do whatever we can to ensure the customers leave our stores happy. There are TOO MANY variables that dictate what a customer rates our store. Again ENOUGH IS ENOUGH. I’m not saying our reps need to make $3k... — read more 

Get the jab or lose the job.

Many managers will ask you personal questions to give you the impression they care. Some do but many will use this information against you. One of my peers bragged that he could get his reps to admit to anything in a one on one. From dr-g use to... — read more 

Stock had a good run today... Maybe Hans should stay quarantined...

So starting next year they’re talking about giving employees, a “3 Month Bonus”, instead of monthly commissions. They’re going to be making it impossible for one to stay.

The R2B team is about to see some major cuts next year. They expanded the team earlier this year but now they aren’t seeing the growth they expected. I’m hearing a 50% reduction in the team

Have any of you had the pronoun training and customer service. It will be part of our behavioral PA next year. No more calling someone Mr or Sir or Miss or ma'am. Customers will have the option in the app to change their pronoun. He him her. She me... — read more 

Starting soon....all 750K T-mobile employees get a raise. If you are new you get a raise or if you've been around a while you get a raise. Matter of fact all employees will get raise at T-mobile. The bar starts at a minimum of $20/hour for EVERY... — read more 

(finish the sentence) I don't think I've ever been less motivated to work. I used to be so focused that I often forgot how many hours had passed. Now I barely have enough motivation to start working. Honestly, I would be most pleased and motivated... — read more 

Those vaccinated will strike or vote union unless Manadate upheld by VZW. Unless they don't care about safety. Do you?

The vaccine mandate is blocked in the courts for now, but has anyone heard news about any changes for the mandate for verizon?

Did 8 years in a store last 2 in telesales basically was told every day I was going to get fire if I did not hit the impossible quota despite system issues and no inventory yea is sad 😞 but I’m glad I’m out supper happy no more bs lies and being ... — read more 

https://www.dir.ca.gov/dosh/coronavirus/COVID19FAQs.html#exclusions Don’t know how they can make employees use their own time (sick, personal, and vacation) for a work exposure and not give work from home options.

I wish unions would be more aggressive in getting Verizon retail stores on board. More then half of my store would vote Yes to a union.

I have the promo code for the free MacBook Air. Just go to Apple and register an employee account and give all your personal information. When you get to the checkout screen put in promo code I-D-10 - T

I just can’t help but think that multi stores are going to become more the norm than the exception and that training reps to do most of what we do spells doom for the SM position.

Anyone get that promo code to get these?

How are y’all holding up? I think the grind is getting to a lot of folks. Massive quotas with no inventory. Lots of people are coming off their “worst month ever.” I think I’m ready to throw in the towel if something doesn’t change in a month or... — read more 

So apparently they don't care if you have been with them 10 years. Anniversary hit and nothing from anyone about appreciation. I guess that was reserved for the employee appreciation week where we got a 'hey good job'?

KB just got promoted to COO. If you needed a sign...

Back to slamming in the northeast, it didn’t take long for my mgr to give the green light to just bundle a OT into SMB price plan changes. Off the 0 list and now pushing the old ways.

I hear this all the time from my colleagues. I only agree somewhat. I still haven't heard enough arguments as to why they consider it a "failure"?

It’s been a while since I started monitoring this page from bogus lies to spot on information. Out of general curiosity, why hasn’t anyone posted the covid exception information? I assumed these phases already started and there should be some people... — read more