A mess

The only incentive is to do enough not to get fired. That is not a recipe for success.

If this company doesn't care about the fact that some are overwhelmed with work here and at the same time values great employees as much as those who hardly do anything here, then why would I care and try to do my best? It's not worth it. I don't... — read more 

It’s amazing to me how some persist on their view that Verizon needs to close some stores. Why would someone want people to lose their jobs? After all, would it be much better for others if they closed some stores? I don't think so.

Our CEO will be leaving in 2022

They don't care - FYI. A consumer director out of New York just left Verizon... he had over 4+ years as the retail director. Verizon continues to show it can't retain talent. This is also evident that they're dismantling the retail division, trimming... — read more 

No 13 pros, no 13 pro max, no ipads, no Samsung tablets, no Samsung phones other than flips and folds, why do we even have a quota? And why is the quota based on previous year when we had devices in stock?

They want to turn us into front line trainers? Yes, it is becoming increasingly clear that the company wants people in retail to be front line trainers who will teach the customers to not need us, as someone has already said. Great observation! I... — read more 

I think retail will be a debacle in December? The most important month of the year sales wise and stores are running thin with nothing to get excited about. December for Verizon corporate retail will be a failure. November has already proven as... — read more 

I came here to check if things might have improved any in the last six months, but judging from the posts the answer is a resounding no. I feel for you all, but I'm so happy to be out of that mess. I've been looking to get out for over a year before... — read more 

Back again after a while to remind everyone here just how useless Verizon management is in the stores are. They hide in the back or stand around and check people in to go back to playing on their phones....that's about it. And these bafoons make more... — read more 

The numbers don’t lie. Combined new phone adds and pull through the indirect stores crushed it. How is Verizon ok with the corporate stores just clerking stuff and just getting by ? Things will never get better with current pay plan. It was a nice... — read more 

Hey Lord Verizon, are we just gonna wear masks forever or what? Either make customers wear them as well or end this ridiculous stance of having us employees wear them for political points.

I use to wake up STOKED to go to work and sell EVERYTHING. Now I literally come to work to figure out how I can convince people to place their d*mn order through the Verizon App. What’s the point of working hard when the lazy people make the... — read more 

What’s the future of this role? Seems like all the do now is work on accounts and make sure merchandising is correct

However, I do not. For months now I've been working as much as the laziest employee here. Why? Because one such individual, who always manages to transfer part of his work to someone else, is just as appreciated and valued as I was when I was... — read more 

Yesterday we were all sitting around the table giving thanks and my dad shared how thankful he was that I could put on a screen protector and I realized the impact my job truly has. Couldn’t bear calling out after that. #Blessed

The current comp structure at risk is based on how many hours someone works per month. There is a 24/32 and 40 hour structure. When it comes to working overtime the “ at risk “ is adjusted for the 24 and 32 hour positions but not the 40 hour ones... — read more 

Just out of curiosity is there anyone who believes that their store will hit a 2.0? I mean that is the only way you can hit the heavily taxed bonus of $600. The real money is in the overtime but working more then 40 hours in a busy holiday month is... — read more 

Verizon has to allow 4 hours paid time off for my shot. I scheduled it for 8am. Hopefully I don't have any reactions. I wouldn't want to have to go home early.

While it was fun, we were less stressed, engaged, more productive.. Now it's not fun anymore and working here is very tiring. I'm afraid nothing can fix company culture here anymore because this company has lost its direction. I also think it stopped... — read more 

I would rather observe que times at an all time high and witness customers becoming disgruntled. The greatest feeling is when the first shift all leave and we are down to 2 reps with 10 still in the que. The look on customers faces is priceless. I... — read more 

Black Friday will be here next week. I just wanted to remind everyone that we have staged a mass callout. Stick to the script.

Everyone is talking about leadership that has no vision... that has lost its direction.... that is making bad moves... I completely agree. However, when I ask my colleagues what changes they would like to see here, the answer is mostly “fire bad... — read more 

So we had a call earlier this week and some new leadership was present. One of the guys moved in from a position outside of retail. He was pretty energetic ...the super kool aide drinking type. Anyway part of his conversation was comparing direct and... — read more 

Prominent retail leadership have all jumped ship in the last 3 months. There is nothing but a shell of what once was. It’s as if they all know what’s about to happen and wanted no parts of it. Such a shame… BEWARE OF Q1!!!

Hans is ready to pay us in AwardperQs instead of US Dollars. You can redeem your Hans Dollars for gamer swag and barbecue grills! Make sure you call your lender and ask if they accept Hans Dollars for your mortgage payment.

Leadership, of course, is never to blame for the company sinking, the circumstances are to blame, everyone below them is to blame. Marketing is never to blame, they are supposedly doing everything in their power and someone else is to blame again. In... — read more 

Found on the regular Verizon board. CWA, IBEW, and Verizon have come to an agreement on the mandate. No mandate for the majority of employees. Here’s the breakdown. Home garaging will be reinstated January 1, 2022. There will be no overtime given... — read more 

For some reason I think this Black Friday is going to be a lot different than it used to be? One of the reasons is, as someone has already said, that we don't have much to sell.

When the business sales director resigns... the signs of the great resignation are here. Not to mention more and more b2b sales reps are leaving Verizon to do the same job elsewhere, 8 within the past 2 months.... for those sticking around... Verizon... — read more 

I've been working more and more unpaid overtime so at this point 40 hours of hard work is a light week for me. And worst of all is that in my case it is somehow implied that it is all unpaid. It is not clear to me how Verizon started to expect me to... — read more 

Is anyone else scheduled from 8am to 8pm on Black Friday 🥴 That would put me at 40 hours exactly around 1pm but I’m also scheduled a 9 hour shift on Saturday. I’m not complaining or anything, just genuinely curious if Verizon is legally allowed to... — read more 

Honestly, I'm getting a little tired of the advice to deal with work overload by doing the bare minimum. Everyone here says that but no one wants to admit that it simply doesn’t work. In my case, anyways, it doesn't work. I can’t work bare minimum... — read more 

Has anyone heard anything on restructuring for vcg in wireless in November?

Do you think Verizon will change the Feb. 1st Date to an earlier date for the vaccine mandate for retail employees due to the Biden announcement last week?

So the people that take calls are safe from the layoffs? Confused. I am a new hire and just got hired today, getting equipment tomorrow. Are we safe as WFH employees? By the looks of it just looks like stores employees are getting the axe.

I'm in Network and I came over with the Alltel merge in 2009. And for several years I drank the Kool-Aid, but to to honest it was a different company then because everybody seemed happy and proud of where they worked. Now though.. not so much. The... — read more