Some say it’s much better to be a part-timer here for a lot of reasons. I believe there might be many benefits to being a part-timer but I'm trying to go to full time. _______ Is this possible anymore in this company and is there any advice on how... — read more
Pay “Raise” and Title changes
B2B Reps are getting what they call a pay increase and title change. They increased out at-risk targets by $500, which is awesome however, no one is hitting quota so how does this help? Put that extra $6000 in my base pay! Don’t they understand that... — read more
Apple Launch
Does anyone truly care? Same phone. New iPad 9th gen. No bezel ooooooo. And iPad mini with fake 5G only. Hahaha what a joke. These sheep will still lineup. And someone explain to me why you would ever want to finance a cell phone for half as long as... — read more
When I think the job is finally stable, it turns out it’s not
I haven’t worked in any place yet that doesn’t want to squeeze employees to the maximum. This is just another such company, however, until I find a better opportunity, I would love to keep my job here. The only thing that worries me is that... — read more
Made over $1/2 million dollars with Verizon 401k was let go still make 20k a year in Dividends from 401k
So long story short, made almost $600,000 pretax through the 401k (Fidelity) was able to utilize the CARE act to withdraw 100,000 no 10% tax penalty. and the way that it gets taxed is really crazy too. its get divided by 3 years and you can pay it... — read more
About their trying to get people to quit
There are a lot of people here who say that lately the company is somehow forcing them to quit on their own. Honestly, I feel that way from the beginning. Ever since I came to this company I feel like I shouldn’t have come here, so maybe that’s why I... — read more
Have to disagree
In 2005 VZW Retail sales was a great job with high pay and great incentives, on top of great benefits. Today not-so much as technology has changed and so has the need for our stores, aka, today you open an iPhone, turn it on and downloads legacy... — read more
Manipulate Metrics
After almost 10 years in sales, I can't believe people from the top are blind to the manipulation we have to go through to make us as reps look 'good' depending on what the new focus is. Just let us serve our customers and wait times would drop... — read more
Interview process with VZW
Hi. I applied to remote csr with verizon and did the recorded interview and passed the assessment. I am doing some ‘blue jeans’ virtual thing next, which I hope means I have the job. For anyone remote, what does verizon give you to start work as far... — read more
Wireline
So sad, everyone is taking on 5 jobs in 1 senior management want to fire superviors, yet senior leadership does the least amount of work, culture/morale down all time low, fake pulse surveys comd out but yet no changes only harrassing the employees... — read more
Layoffs RIF coming Q4
Just had team meeting here in northeast. There will be a reduction in force in many segments of the business. Off the books by end of year.
Telesales
I love telesales. So much overtime available in the next coming weeks. If you are able to apply please do. Best decision ever.
What does management do?
Literally dont open or close. Hassle sales reps for metrics that dont matter towards contribution. Sit out back all day. The ratio is unrealistic. You cant even help customers without the worry of that transaction counting against your contributions... — read more
Staffing for Apple Launch/Holiday Season
Hearing a lot of stores are worried about how they will get through this fall and apple launch with a well depleted staff. Is this true/false?
Bidens Mandate
I'm guessing Verizon falls within the companies of over 100 employees to require vaccines. What's the unions opinion on this? Will we see more stores go union? Or will we just employees quit all over the place? What are your thoughts?
Call Verizon Compliance NOW!
844 894 8433 and demand that Hans gets fired for his hypocrisy of asking the "Vteamers" having to wear a mask but he can be seen on Nation TV not wearing the mask and no social distance Call now and stop the crying of having to wear the mask soon... — read more
Where was Hans’ mask
Anyone notice Hans in the booth with Roger Godelll and several others? No mask….so I have to wear a mask in a 4000 square foot building….but not Hans in a suite up close and personal to other Elites. Figures.
Bye VZW
Duces I am out! No more denim shirts. My Chuck Norris and Jay Leno days are over.
Nowhere to go but UP
I see so many people posting about their life AFTER Verizon. This job is super easy for the amount of money we make but it’s not sustainable. My question is… What kind of career fields have you guys transitioned into or thought about going to with... — read more
Do they really think this is sustainable?
I don’t remember ever more people leaving than lately. It's become really crazy. I'm starting to wonder who's going to stay here. Worst of all is that there are no new people, no replacements. How do they think a company can function that way?... — read more
Maybe they should check their math
This ⬇️ made me laugh, but it is actually worrying: The changes made did push me out. I know I was just a number, and I was expensive. (...) They made changes to flush people like me out. My store has had 6 people to "replace" me. The 6th person... — read more
Finally
I have finally separated from Verizon. I am so optimistic about my future, and I all the good things I deserved at Verizon (and never got) will now be within arm’s reach. Get out while you can. Your time is your most precious resource. Don’t let... — read more
Phone conversion BS
Phone conversion, what a joke!!! Leadership is clueless to focus on a metric that is impossible to control. But that’s ok let’s micro manage it, stress out all your managers so they leave or risk their mental health and loss of sleep for something... — read more
Covid Policy
Can anyone explain the Covid policy to me? I’ve been on maternity leave and I’m just about to come back. I totally wish I wasn’t. Are we actually allowed to come to work with a positive test if we’re vaccinated? That is what my coworker seems to... — read more
VZ LEARNS for Merchandising LOL
Verizon is literally grooming us to do EVERYTHING managers do and STILL pay us less. If their motive is to push everybody out , they’re doing a great job. I miss the good ole days when we could actually sell and get paid to do it.
Our Best Rep
Man oh man. We have a rep that outsold everybody. Worked his a$$ off and nearly tripled the amount of lines that everyone else did. He SPAZZED out yesterday bc our manager was criticizing him about having one bar on his contribution. He was like “YAL... — read more
Flavor of the month
Let's continue to slang more spaghetti up against the wall and see what sticks!! August was SMB SMB SMB !! Sept is all about phone conversion. What will Octobers flavor be? This company doesn't have a clue
I’m finally freeee!
11 years of my life were spent at this place. I was too scared to leave (idk why) but I finally had enough of the BS & started my search elsewhere. Well, I got the job offer (even making more money) and I can finally sayyy…I’m out this bi--h!!! It’s... — read more
LAST DAY OF THE MONTH
Show of hands for all the reps that work at stores that have maintained 90% RIS SCORE and above until today. This coincidentally happens every month. Something is so sketchy about this.
Any one realize QoS punishes you?
Holy mind sc--w moment. QoS is based on hours worked. Imagine you open. 1 hour not contribution, two 15 min breaks in the day. 1.5 hours wasted towards your score. They are punishing us for working on the clock.
Easy fix for morale
Close Sundays to give employees time with family. Store hours 10 to 7 Mon - Sat across the board. 1 shift. Leaving when there is still some light outside will boost morale not to mention getting a day to spend with family. If they want employees to... — read more
For all the millennials out there. This is Verizon.
https://vm.tiktok.com/ZMRkgD8GC/
Restructuring
More restructuring coming to work force planning group?
Long term suffering
How long have you been thinking about leaving here? It’s amazing to me that there are people here who have been doing work they hate for years. Why hesitate to get out of here? It’s not that hard to find a job now unless you have no marketable... — read more
State vaccine mandates
Are Verizon employees really expected to ask to see a vaccination card in states that require (new york, California, New Jersey) Can an employee from those locations speak on this? How is that going? Escalations?
Retail store manager
Can anybody tell me what is the base salary for retail sales manager at Verizon? I got an offer but I believe I'm being lowballed. I've been trying to find it online but most sites have averages. Getting the info from somebody who knows would be... — read more
New commission structure coming soon!
Currently being worked on by upper leadership. Apparently too many stores are manipulating RIS to max payout and not selling anything. Verizon losing money. Took them long enough, let's hope the new commission structure looks good enough for us to... — read more
I'm starting to hate my job.
I used to love working here. Now, I'm starting to hate it. Leadership is out of touch. Constant system issues. Increased goals without increased compensation. I literally carry my store...I do it with integrity, too. I only sell a hum if it makes... — read more
Younger people don’t like VZW at all
I think that’s true, the millennials and younger people don’t like VZW at all. What is not clear to me is why this company is not doing anything to attract these people, that is, to persuade them to use VZW as well. This company is stuck in the past... — read more