Rumor Verizon will be mandating the vaccine for all employees following the fda recommendation

3 questions? What a joke. No room for an actual opinion... They don't want to hear from us and how miserable working for Verizon has become over the past few years. NONE of our systems work, they spout how important mental health is but if you even... — read more 

Stop letting your managers manipulate you saying it affects them. Give them the scores they deserve for screwing everyone.

Store appointments are WORTHLESS! 95% of the time they are tech support issues, these are the appointments that glog up “sales” that walk .

Someone made an interesting remark, that it is impossible that the leaders are so incompetent but instead it is more likely that their plan is to get out of the retail completely. That is a much more logical explanation. I have a growing feeling that... — read more 

Be HONEST. Don't let your manager manipulate the results by listening to them beg for a good score. Be HONEST.

If I get a detractor don't be mad at me. Be mad at VZ. Leadership made the decision to dock our pay for surveys and not only that, we need about 5 good surveys to make up for it. So when team morale goes to down because everyone is mad at everyone... — read more 

Hi V-Teamers…what is the current time off policy for work from home employees who test positive for Covid? Is Covid leave still a thing if not feeling well and have a positive test result?

Our retail operation is an embarrassment. Not enough staff so let's extend hours! Perfect!! Now we have less people to help customers for a longer period of time. What sense would it make for Wal*mart to be open 24/7 and have 1 cashier all day every... — read more 

In my store. I received two surveys that were coded as Account Authentication. Account Authentication doesn’t help or hurt us. They were both 10’s so I didn’t think anything of it until I read the verbatim. One was an add a line and the other an... — read more 

Let’s just say they have found another shortcut and they are using it with leadership knowledge and pressure. It’s would be obvious if I said more sorry for the vagueness.

Most of us want to do our job and do it well. However, the constant system issues are interfering with our ability to do so. For those of us in the wfh cs roles the systems are continuously lagging, taking forever to load accounts, rerouting calls to... — read more 

I normally don’t post here, just review the nonsense but can I just vent for one second about how bogus PA conversation rate is? I have people come into the store to ask questions about Verizon Landline returns, landline payments, Facebook password... — read more 

My local team is doing a strike on 8/31. Verizon is leaders are leading by intimidation. HR GETTING READY BABY.

Does everyone remember a few years ago when we had like 10-30 Verizon Fios people protesting in front of nearly all of our wireless corporate stores? They got what they wanted. After team commission, we’re not even being paid a “living wage”... — read more 

Nobody bothers "bopping" customers anymore for fear they may actually own a business. Who wants to process an order through B360? Nobody. And what is my incentive to put it in the business name? Nothing.

For Anyone trying to leave VZw right now is the best time most companies will hire you in the spot and some will even match your pay. Anyways would never go back to that he-l place know as Verizon wireless retail store I predict it will just get... — read more 

The cost cutting is insane. Absolutely! It is insane because they have no sense of how the cut will affect the business, or how much it will destroy it. I have a feeling Verizon is cutting costs in a panic, not even thinking about doing more harm... — read more 

Just got my check for entering the annual SM overtime lawsuit, so everyone else should have come or will be arriving soon! This one got me over $900 of unpaid OT from 2020! That almost makes up for the bad commission checks and terrible work... — read more 

Our staffing is 1/2 what is was before plus our system issues cause greater than ever delays and we now have longer store hours than pre-pandemic? Seriously!!?! Who is in charge?? stop the inanity!!! At this point you are not making "bad"... — read more 

I did, but a long time ago, when I first came here. Work-life balance no longer exists. Everything has turned into work to such an extent that I can't even get enough rest. Verizon takes this very lightly. I guess they think it's okay and that when... — read more 

See Title of post for explanation. What a sad embarrassment this has become.

I'm now to the point that I cant keep up. I'm working full time and having to sleep outside the store on the sidewalk. My car is. Broken and cant afford to fix it and my Bill's are piling up. EAP and employee relief wont even help. Welcome to... — read more 

Call center rep here. My manager literally said our wait times are so high because “no one wants to work for the vendor call centers”. Daily we are getting completely battered with wait times over an hour and the customers are getting angrier with... — read more 

Where did you apply that you love the culture and the pay is comparable or better? Looking for something fulfilling and Verizon is just depressing.

Why do yal stress out over this job so much? I hate seeing my vz homies miserable. I get it, we took massive pay cuts, deal with Karen’s and Chad’s on a daily basis, and have a point of sale system from the 70s but bruh, this job is EASY. We... — read more 

Are there any days that aren’t stressful for you here? I no longer think that a higher pay could compensate for the stress and pressure I am exposed to on a daily basis. This is the worst job I've ever had and I'm leaving here as soon as possible. I... — read more 

Im being constantly pressured to perform despite great performance already. It’s becoming tiring to have my requests fall on deaf ears and then to be told I’m not good enough - because our numbers show otherwise even with a skeleton crew. Only one... — read more 

When the required vaccine mandate comes through, how many people in your store do you think will quit because of it?

Is it possible that people can't stay here even for a month anymore? I was glad when a new employee came to our store, but I was also happy for him when he left after a month. I believe there are many more such cases. No one with marketable skills... — read more 

Anyone else's store hours changed starting Sept 3rd?

The Current Ad campaign must really be driving traffic to the stores! One can only assume with, as it is such a great add, all the sales it has created hiring and employee enthusiasm must be at a all time high!!!! Most likely through the... — read more 

I see that great thespian on Tv promoting Verizon wow all I can say is great job Verizon!!!! Must have paid good money for that wonderful add. I’m sure hundreds of families must be driving in with their red heels on breathlessly waiting to... — read more 

Good? Bad?

Keeping getting deleted. They are trying to cover this up hard.

What's going on with these system issues? I haven't ever seen it this bad. In Customer Service my whole team is dropping connection, extreme slowness, system tools crashing every other call. What happened that really jacked the system up? It was bad... — read more 

Any other stores experiencing employees having mental break downs from a combination of everything happening in our stores? I’ve had multiple employees quit, have to take the day off and leave early due to stress.

When's the class action lawsuit coming for ris scores affecting pay coming? I want to sign up! Anyone else notice how the detractors appear the last day is the month? Lost 200 again last month for it. Total bs.

You mean no matter how hard I work I get the same pay? Yes! If I have the best numbers in the company and the worst rep in the company works in my store. Are you telling me we get paid the same? Yes! So you are going to motivate me by paying me... — read more