It's in the name and it's a ticking time bo-b. Short the stock.

Has anybody else had their GM call their friends/family up to come in and add esim “ghost lines” to their account to hit quota? Our store has been horrendously slow as of the past few months, and instead of our management going to bat for us... — read more 

Please explain to me how the **** running a store with 2 staff is safe. What if you have to use the bathroom? What if you need something from the inventory room? What if? What if? What if? It's unfortunate that it will take something horrible to... — read more 

After working here for a long time without taking breaks and thus allowing Verizon to exhaust me both mentally and physically, I started sending applications and got a new job in record time, long before I had hoped. I don't understand now why I... — read more 

Years ago, we all signed up for the role of “solution specialist” with a specific set of responsibilities, mainly to sell. Recently they have been grooming us all to be “key-holders” to handle a large portion of managerial responsibilities. We all... — read more 

I was in the Tennessee market until 2 weeks ago. I was a rep with verizon for a long time. Our store used to run top in the nation just 4 years ago. With new management in place and how Verizon has got so bad over the last 3 years that our store... — read more 

We’ve maintained above 90% until we got new hires. Both of our new hires have consistently got 4 surveys back to back ALL 3’s and 4’s. Who does this fall on? Poor training from trainers? Management? The reason I can’t accept responsibility as a... — read more 

I hear this company really knows how to sell phones way better than corporate stores. I hear they pay way better too. How about that ?

My store has 4 openings but no one applying. Other retail stores are the same way. It's not just Verizon. When is this going to change.

You know why it's called B360? Because each transaction takes 360 minutes!

I work in Northern Connecticut and would like information regarding the union. Online CWA has a website but then only way to contact someone is to fill out a form and someone locally will contact me back. I don’t want that I would rather call and... — read more 

I keep watching these boards to see how, if anything has changed since I was laid off a few years back. As a current unionized AT&T employee, I can say without any hesitation that VZW reps NEED a union. I used to think it was goofy, and unnecessary... — read more 

If we compare Verizon to a rent controlled apartment building, their treatment of their employees would be strangely familiar to the way that slumlord landlord treat people they want out of the apartment. They make it miserable to stay, turn off... — read more 

Hey did all of you V teamers get car millage payouts from March to December last year? I know I did how cool is that ? Thanks Verizon !!!

I had a customer over the weekend who is a well know local reporter. They started to ask me about the lack of staff, slow service ,system issues and also asked if I was aware of the article from a few months by Chris Matyszczyk. I said I was. She is... — read more 

We have corporate stores hiring temp agents at rock bottom wages with people who want to do the job surprising less than we do in the retail environment, that's a feat. Imagine being so worthless at making an effort to hire talent that you'd rather... — read more 

Since the internet trolls and keyboard warriors and big brother will see this. How about we all sign up for the other big red and watch how fast pos and other change. At this point there aint nothing to lose. Its only getting worse by the day.

The great part experiment is over! We again will be hiring full time as a company. Verizon admits defeat! Now fire the damn genius that thought this plan would work. They have cost this company so many lost customers, employees and so much... — read more 

just wondering if anyone’s selling business still w b360 and team sales? yes no?

When I have a 4-5 line SMB port waiting for hours to sign up for verizon service, would you like me to keep them waiting while I struggle with Business 360? Would you like me to just submit a trouble ticket and have them come back? Would you like me... — read more 

The POS Ipads. The BPK kiosk my flow reps managers Business 360 Our POS system. There is many more to add to the list. Just to name a few. What you guys got?

They dont need a poll. I think the higher ups in this company know pretty well that no one in retail is happy working for them right now. They dont care. They never cared. Someone wrote this and it would be expected that those at the top even... — read more 

if there are any employees that received off cycle paychecks in the last few years. check the date of deposits do they match vs when the deduction was taken? Also a wonder, the deposit occurs after the dividend is paid too. strange?

Direct words from our Director...We are in a Budget Crisis, Halt on spending without director approval. Someone is trying to protect their bonus... Our days our numbered.

The company needs to do a store poll . The question should be : If you were offered a severance package to leave Verizon : I would strongly consider it No I would stay Yes I’m out This would be all the feedback they need to see how... — read more 

Does anyone actually know where to send letters to Board of Directors for Verizon? Secondly where in the he-l is the union talk? There's so many disgruntled people is it time to get that going again?

I don’t see anything about telesales are they all outsourced now lol

Systems are garbage and KB’s IG response is about amazing visits in the field and recording the classic “We see you, we hear you” videos in Basking Ridge. The systems are an embarrassment and where your focus should be KB, not your classic camera... — read more 

Several months ago someone on this site mentioned that Verizon needed to hire door greeters because that’s all managers were doing and it was counterproductive to helping the sales reps. I remember talking about this on a call with a director and DM... — read more 

Hans is not happy with just destroying the livelihoods of tens of thousands of employees at Verizon. He has to take it one step further to ensure it’s the most corrupt leadership possible. He was recently appointed to the Board of Directors for... — read more 

If I read “I wasn’t able to go to lunch” one more d*mn time 😂 BRUH! I DONT EVEN ASK THE MANAGERS to take a lunch, I INFORM THEM. IDGAF if we’re 20 deep in the queue. You DO NOT HAVE TO ASK. We’re not children here. Look at your schedule and take... — read more 

Does anyone know if when you quit, if you were actively using tuition assistance and quit before the class was over and didn’t complete the class, will they send you a bill or do you have to reach out to someone? I just don’t want the sh-t show to... — read more 

it can’t possibly get worse can it? what’s your craziest stories what can be fixed?

Is Anyone else unable to sign in to the retiree portal? I need to make elections regarding my pension etc. I am also about to move so I need to make sure Verizon has my correct address. I can’t sign in, I can’t get my user ID or Pw and the site... — read more 

A lot of chatter on calls and in stores about how to deal with aggressive and threatening customers. You know Verizon is covering up a lot of stories and instances that happened in stores over the last year. Instead of getting to the obvious root of... — read more 

Yup, we gotta expose the friendship our CEO Han’s got with Synchrony Bank!! Yes his Has To Be. While this guy is planning his Golden Parachute, let’s expose this all to the media!! Unions… Hahahaha…jk, just wanted to see if his pets are on alarm abt... — read more 

I am referring to a thread in which a person complained that he was threatened by a customer. This happens very often, having to deal with extremely rude customers does not surprise me anymore at all. However, I am surprised by Verizon which never... — read more 

Who remembers this article when the VSP was announced? Oh, if only I could turn back time. https://www.inc.com/geoffrey-james/open-letter-to-44000-verizon-employees.html

It boggles my mind that a professional marketing team for a major corporation comes up with something as cringeworthy as these new Kate Mckinnon commercials. Her weird mannerisms and super awkward split at the end with the fake background laughing... — read more 

Remember when leadership would make jokes and laugh about Magenta and Sprint at our V-Team rally? Everyone had their noise makers, hats, and cheered at how our network was so superior. We went all in on millimeter wavelength and laughed at the... — read more