It has been noticed that GMs as directed by their Area Managers, are basically grouping the experienced & tenured reps (obviously who know the past, present etc & how stuff runs in the company at every level) are all kept in one store based on... — read more 

Anyone else skeptical about these title changes. GM to Manager and SM to Assistant manager. I’ve tried the title out during an escalation and the first thing the customer said was, “can I speak to THE MANAGER, not the assist.” We made it work but the... — read more 

Over worked, under staffed - hold on help is coming- have you seen the caliber of help, it’s laughable. And let’s not forget favoritism high quotas for slow locations and low for the kiss as--s with major traffic. My gm is already 2 feet out the door... — read more 

I don’t know, but I’m pretty sure that’s not among their priorities. It is as if they don't recognize the value of reinvesting, and without that there is no continued growth and success. Maybe it’s because they don’t have a strategy and vision at... — read more 

Clueless Verizon and surveys. I got a survey about 90 days after quitting the company (best thing I have ever done). The questions and mostly the answers listed to select from were comical. System issues listed. If you would like you can... — read more 

I know in my district you can hang it up trying to get promoted unless you are a straight up “yes” man. East Texas has some of the worst leadership I have ever seen. They have moved people they didn’t like so that they wouldn’t have to lose some... — read more 

I think they made the systems worse so you take more time with the customer. I often think about this. Are they actually doing all this intentionally? It is not possible that they do not realize the problems we have with the system. I... — read more 

I left my old job because of the higher pay here. A few years down the line and I'd take my old job back in a second if there was a possibility. I didn't realize until now how much a positive work environment and normal supervisor mean in keeping you... — read more 

If anyone were to look and see that on June 2nd it was declared that for every share of Verizon would be paid .6275 per share owned. The EX date is is 07/08/2021. What does this mean well it means the stock is traded after the dividend. To get... — read more 

He is not happy with just destroying the livelihoods of tens of thousands of employees at Verizon. He was recently appointed to the Board of Directors for Blackrock Inc, who is the biggest shareholder for Synchrony bank… who our credit card goes... — read more 

Nothing works! Can’t do a sim swap, can’t add new lines, can’t do feature changes, can’t get the scheduling right. Can we all just take a strike? This is a complete set up. How are we supposed to get good RIS scores with a system that makes us... — read more 

Yet another non commisionable thing we are told to sell for fear of losing our jobs. I will refuse to sell anything I don't get commission for. Why sell something that will just line Han's pocket since he's in bed with synchrony bank. This goes for... — read more 

Did you all hear about all the people laid off in the BGCO? I don’t know all the details, but much of SLC was let go. I believe it was all of Fulfillment, Phone Support and GCO. It doesn’t appear that GEA’s or Tech was impacted, which is odd... — read more 

Someone mentioned that they know a few part timers who are not at all interested in working full time. I am a part timer and although I do not have the option to go to 40 hours full time, I would still think about it before rejecting such a... — read more 

Many stores if not all them are experiencing staffing issues. Until this problem is corrected and people are hired then start temporarily closing stores down or make some in store pick up bill pay only. The extra staff could work at a nearby store... — read more 

How many sales were lost this weekend due to POS issues? I’m sure we are all asking VIKI for help and putting in the all magical “Quick Ticket”.

Will we have to return the furniture when we quit? If I can scam a new desk and chair before I leave Verizon, that’d be pretty sweet. Thanks Verizon, about time you did something nice for us after bending us over year over year.

They keep saying Afni is having system issues with Verizon. It has been over 2 weeks now. Wondering if it is a contract dispute or something different??

We need to stop being pushed around. How do we start a class action suit for this? We lose money, get worse schedules, etc.

Been with the company 10+ years & I’ve had enough. My retail store was impacted earlier this year & my option was take a nice severance or apply for telesales… let’s just say, I regret not taking the severance. My mental health is not ok :( Working... — read more 

This past Friday a friend of mine was made an offer for a part time job within my district. I actually referred him because all the stores in the area need the help and he’s pretty techy. So the big issue I have is that his hourly starting pay is... — read more 

Step 1: Call your doctor. Step 2: Tell them you are having ANY covid symptoms and they'll send you for a test. Tests take days to come back. Step 3: Fail the RTO. Have a few days paid vacation. Fu*k em. They cut our pay. Make it up one way... — read more 

BlackRock, the worlds largest investment firm that manages about 8 trillion dollars in assets has recently elected Hans to sit on the Board of Directors. I believe Hanzi schemed his way into this position by leveraging the Verizon Visa card program... — read more 

BlackRock, the worlds largest investment firm that manages about 8 trillion dollars in assets has recently elected Hans to sit on the Board of Directors. I believe Hanzi schemed his way into this position by leveraging the Verizon Visa card program... — read more 

Mentioned by someone else in the comments: “Verizon needs to start an employee retention program before 4th quarter gets here or things are going to even messier. Let’s start with a 20% raise to our hourly and a retention bonus. This type of thing... — read more 

Verizon just laid off so many coordinators for online support and offline support!!! Unbelievable

I know for those that received the 30 day notices today probably aren't allowed to post anything Some have received the layoff notices effective 30 days from todays date. Not sure the scope but could be a discussion worthy topic today

It’s obviously not going to happen or anytime soon. If you want to get out, now is the time. When that extra money from unemployment stops paying people soon, all those people will be looking for jobs and good luck finding a good one. It might be 5... — read more 

All day I just sit in my chair clerking the day away. It’s basically one customer after another after another. We are always understaffed and there is really no short or long term plan to improve that. Retail in general can’t even find people to... — read more 

Anyone know which department was laid off today and who’s on the chopping block next?

When I heard the new rumor about hiring seasonal employees - well that would be really ridiculous. They just seem to repeat the same things and expect different results. Is it possible that they learn nothing from their mistakes? Obviously they do... — read more 

This company pretends to care about people by pushing social political issues and then turns around and 💩’s on its employees. The level of toxicity in its retail stores is off the charts and it shows in sales numbers, RIS and attendance. The company... — read more 

"Not your ordinary retail job" That is what our NOW HIRING sign says on the door. It should be required to include a disclaimer. ***Warning: Job will cause undue stress. Hours, staffing and commissions are subject to change monthly. Be... — read more 

Every state has different age dissemination laws. some states have special non disclosure agreements too. some people could file a class. what do i know I'm retired and own over 7700 shares of company stock yup. huh ? ....... — read more 

Another false alarm. No calls, No lay-offs . Heck. We are still in these hot denim shirts. I’m pretty sure this is retail H**L

Figure it out.

And not a soul was laid off. Huh.

Hows this going to affect our stores?

I'm so lucky to be employed here.

VZW gives us DOG SH** and expects us to make WINE. customer: I’d like to port 3 lines from Sprint. Me: yay *app on hold *waiting 45 minutes for CORE to answer the phone and release the hold *waiting another 25 minutes to be transferred... — read more