Verizon Wireless cutting cost having VZB take over building maintenance, followed up by taking over switch tech responsibilities? Looks that way

As many people throughout the years have noticed SMB is being put to rest there so no need to pay a team to control the 1-9 space. Most SMB customers in that space do not need all the stuff reps are being forced to sell them. Its a payweek get... — read more 

In my area (2 districts) are moving managers around effective July 1. The people they are putting together in one store is raising eyebrows. The GM and 2 SM put together are the weakest we have. The store they have been placed in has the lowest foot... — read more 

This past week I was given a heads up that a few stores in my area (Northeast) will be converting to indirect locations. The official word is suppose to come out this Tuesday. My question is when this happens what type of options do the corporate... — read more 

I ask this because most corporate stores don’t seem to be generating a profit these days. These appointments coming in that end up lastIng over an hour can’t possibly be making the store any money. In my store alone the company is paying over 37,000... — read more 

FACT! Verizon is prepping to layoff SMB Specialists and we’ll as leaders in the same org. Leadership is pleading the 5th and staying hush hush about it lying to the front line when asked.

Leadership always wants feedback and says they want to know what's going on... then you tell them how bad 360 is and they just say meh. It would be great if 360 was the only thing that is bad. There’s a bunch of bad stuff here. And yes, they... — read more 

Not available in store. That's my story and I'm sticking to it

Hello everyone. Just a question on if this is happening everywhere as I've caught wind it is here. Not sure if this is some slow roll of the multistore gms ....but essentially what I'm hearing is: 2 gms However many SMs as normal 2 stores... — read more 

Literally, if SMB adds are sooooo important to leadership, fix the system! No wonder why business numbers are tanking. Nobody is bopping becuase they want to finish a transaction, rather than shrug their shoulders and the sale walks. KEEP IT IN... — read more 

Our store did 13 upgrades today, not one customer was able to take advantage of " THE GREATEST PROMO IN THE HISTORY OF THE CELL PHONE INDUSTRY ". Lol....our marketing team is a joke, of course many were pi---d because they wanted their free 5g phone... — read more 

Around noon, 3 new smb lines had walked because our piece of sh*t system kept displaying error messages . Adding 3 new lines use to literally take me 5 minutes, it turned into a little longer than an hour until they got fed up and left. 3 hours... — read more 

Maybe it’s just anxiety, and maybe it’s not. I feel that they will soon tell me that I am no longer needed. For almost a month now, I have been getting this impression because my manager's behavior has changed drastically. I understood this as a red... — read more 

Layoffs? Store closures? What's cooking.

Having absolutely no motivation other than paycheck? Most ironically, if layoffs were happening right now, this company would more likely get rid of someone who loves their job and is a hard worker, rather than me who has been working for a long... — read more 

I don't want my question to sound like a provocation, but I'm interested in honest answers. Everyone who says that they were underpaid here and that they received much higher salaries after they left here, I am also interested in whether the amount... — read more 

Hans Vestberg -- Now Verizon's Problem "Ericsson, the world's leading provider of telecoms network infrastructure, announced today that CEO Hans Vestberg would step down with immediate effect. The announcement follows on weeks of turmoil for... — read more 

We are running a buy one get one for upgrades. What a joke. That will bring the traffic to the understaffed store ...... Awesome

There’s a huge controversy about work from home going on there. It got so bad the mods ended up deleting a bunch of posts and comments. From what I can tell, Verizon wants to keep its call centers home and the members want it. The crazy part is the... — read more 

My Verizon autopay came out the other day. Typically my statement says Verizon is paid. This time it said “Mobvitel-Verizon Authorized Retailer.” I know it’s a legitimate charge from Verizon because the app thanked me for my payment that day on my... — read more 

Darkness ? Something is up but what exactly is it ? More sister stores ? Converting stores to reseller ? Headcount reduction ? Permanent hours reduction ? Permanent store closings ? Reduction in SM’s and GM’s ? Sunsetting team commisions ? VSP’s ?... — read more 

I’m certainly not the only one to find myself in a dilemma like this. I believe I will be the target of the next cuts here because everything points to it, I feel it from my manager’s behavior. In the meantime, I got a job offer, but my starting... — read more 

This is beyond bad. Customers waiting an hour plus daily to get help. Constantly turning away sales everyday. Already pi---d off for wait time, there goes RIS scores. Everyone is fed up, nobody is trying, nobody cares to.

Single parent families , don’t care. People that were middle income, but now qualify for food stamps, don’t care. Veterans, thank you for being a veteran hire number for us, but leave, don’t care. Because it doesn’t affect their income. They... — read more 

It’s the next step in the “We will make them quit strategy”, and it’s already started..

What a joke this company is. The gave us SMs a training about kool aid drinking talk tracks for when the reps complain about the staffing. "why don't we close down? there are only 3 people working" "how come the business down the street has so many... — read more 

Instead of going forward, this company is going backwards in almost every way. I’m hoping for a package because in the meantime, while researching possible options, I’ve concluded that my skillset has pretty atrophied here. I’m almost certain it will... — read more 

There are a lot of very salty comments about reps that have a lot of complains and basically won’t go anywhere because nowhere would they earn as much as here. Well, there is, I left and now I earn a lot more, and I know a person who went to a job... — read more 

Try calling tech support. Not only will you want to drink you will want to bang your head against the wall and have the sudden urge to use foul language. I feel so bad for our customers. They escalate to sales for assistance after attempting to... — read more 

I'm guessing it's the same everywhere but is anyone hitting their phones and bucket with essentially iPhone 12s and jetpacks being the only inventory in stock?

I feel like dual stores will be the target obviously with the remote manager approval. However I do also hear that dual stores are being looked at as a massive failure. Who knows, when has this company ever made a business move that made sense... — read more 

If your store is currently doing large pullbacks, you are at risk for turning into an indirect dealer or downsizing. Reps, SMs and GMs are all on the chopping block.

That’s perhaps the best description of this company I’ve seen. That's right, until the mindset of those at the top changes, that a vision is needed of how this company is to be a leader, not just a follower, things will not improve. However, it is... — read more 

I’m wondering how many will quit if their stores don’t do layoffs in June? Like who all is waiting for June to see if there is layoffs?

Making well over 150k a year, drive Tesla, haven't left the house in over a year and 3 months. Live on blue jeans, sometime text. Pretend like I'm out and about. Might make some calls. Busy day might stop by a store to get my routine ego pump. Easy... — read more 

Can someone confirm new hours ? I vaguely remember a call about one Verizon it was mentioned some changes would happen in June. I have friends that work indirect and the are just as clueless.

Really explain it... You don't have staff for anything. You have stores that are 3 people.... Oh that's right you just want us all to quit.

They are just following the science. Being open 10 hours a day magically creates more reps. Even though our reps are continuous busy this will make the waiting customers move faster due to their concern for the other customers. These magic reps... — read more 

I find reading these posts and their replies to be entertaining. There are so many either complaining or defending VZE. Then there are those like me who don’t care one way or the other. I’m the one who is focused on earning a paycheck and padding my... — read more 

Honestly, how much worse can it be anywhere else?