You know what would help my mental health? a POS system that worked. the company I work for NOT rolling out a brand new pos system when the previous one still doesn't work, so now I'm forced to spend half my interaction playing Point of Sale... — read more 

When will the SMS be laid off? The writing is on the walls, but when will it happen?

This guy is a Svp and treasurer at Verizon wow. !!!!!! Guess what you can have two jobs at Verizon if you know the right people. Scott Khrohn is also the head of Verizon Investment Management Corporation huh go figure ?

What is your worst POS system experience? Please include POS 2.0 and B360 customer experiences.

The act of incompetently managing a company to benefit few in leadership positions. Typically the instigators of such schemes add little value as they are not innovative by nature and only serve as a mouth piece to appease shareholders and media... — read more 

I've been wanting to do the same for the past several years but I'm too much of a coward to actually go through with it. I keep worrying that at any new job I'm the last one in and will probably be the first one out. How do you get over that when you... — read more 

Verizon just keeps setting us up for failure. I’ve seen so many customers today that have quotes with double promotions that SHOULDNT be stacking…their actual bills are like $100 higher. I just now ran a quote and the numbers are completely wrong and... — read more 

Here’s an idea, since we are so manned in the stores, let’s remove the managers from the actual stores and let them approve sh-t from their beds at home. Then if a customer has a problem, they can FaceTime them from home to fix their problems. ... — read more 

Anyone else store sending back massive amounts of inventory? Phones and accessories. Maybe the removed mass devestment is true.

You will see a training program starting in June to help transition and "up skill" retail employees so that you can find other jobs within Verizon as well as prepare you for other external jobs. It was created to offer hope and keep people motivated... — read more 

I'm genuinely curious if there is ONE manager, just ONE, who knows how to do their job at this place? One who got where they are not through brownnosing or familial relationships but good old merit? I'm personally yet to met one, but maybe somebody... — read more 

WHY DIDN’T “VERLIESON” DO AN INVESTIGATION ABOUT HANS VESTBERG OF WHAT HE DID IN “ERICSSON”? Why is “THAT” file still pending on the “Infamous” ACheck Background Checks? Just a simple question if someone could shed some light on it!! Also Han’s Own... — read more 

So only 24 and 32 hour position are available. They can work you 39 hours if they choose, a week, every week. BUTTT if they do, you only get commission based off your 32 or 24 hours plus if you are 24 hours you have to pay more for your benefits... — read more 

We all know the facts, we all know the corruption level, we all know who is doing it & all know it but keeping quiet. Call me a Union Rant or whatever!! What “ELSE” do we have to lose NOW? They’ve already screwed us multiple number of times & all... — read more 

Honestly though how many would take it ? I work in a larger store on the west coast and we have 9 reps total. We all have talked about this topic for the last year and everyone seems to know what they would do. Keep in mind this is a mostly... — read more 

Post you Stories!!! Today a tool bag customer placed and in store pick up, entered the store, we validated their information, gave them the set up guide and iCloud restore info, “have a nice day” Then he proceeded to transform into a WHOLE... — read more 

Their will be corporate stores for a while, but they definitely have a plan to convert more to indirect. Verizon make WaaaY too much money off indirects. Verizon is in the business of profit and increasing revenue. Changing to indirect accomplish... — read more 

Confirmed!! Starting September

Throughout the years Verizon has opened and closed corporate stores. I’m not exactly sure when the last time a new corporate location opened but want to say it was about 3 years ago in NY. This would be another clue to Verizon permanently... — read more 

Anyone notice how the comment section was disabled for this with the latest training . You spoke we listened ......ummm no you didn’t please let us comment on the d-mb report. Can you imagine our success is determined by a cell phone strength signal... — read more 

As for 10 to 8 shifts and 11 to 5 on Sundays, I'm most interested in how they think it's sustainable and where they see any benefit? Since very few (almost none) people will come to the store after 7, I wonder why they made this decision? My opinion... — read more 

So Verizon rolls out one team. Why? So that when stores go indirect they are under the same leadership. Verizon intentionally makes retail uncomfortable and removes all personal sales incentives. Why? Because tenured reps would quit which lowers... — read more 

So if any class of people were to notice that there off cycle checks like commissions. And lined up actual deposit into ones 401k while the delay is small individually. It adds up to a self dealing fiduciary thought institutionally. If you... — read more 

If the posts below about new store hours are true, I’m willing to bet it’s in retaliation for the pulse survey results. They can’t handle criticism no matter how constructive it is. Verizon’s leadership should be replaced with the part timers they... — read more 

Anybody else hear that stores are going to be turned over to indirect in the next 30-60 days?

It seems to me that a lot of people would like to get out of here but never muster the courage because they have suffered for many years of subtle manipulation and no longer believe in their own abilities. I know a lot of people who started looking... — read more 

If your store was closed on Sundays, it will no longer be. Stores will be uniform open M to Sat 11 to 8 and Sundays 11 to 5 nationwide

If you were closed on Sundays, you wont be anymore. All stores going to 10 to 8 shifts and 11 to 5 on Sundays. This will be nationwide

So as everyone seemingly already knows.. Masks in retail are going away as long as you've been fully vaccinated. This doesn't bother me. Whatever. The talk track we've been instructed to use just barely skirts the line it HIPPA and I'm frankly... — read more 

This is 100% true! Must be fully vaccinated and outside of the 14 day incubation period. Watch up to speed if you don’t believe me.

We all know it’s been a crazy last 400 days, well those of us that actually RTO everyday do at least. While they basked in the sun we saw our hazard pay get sunset. While they virtue signaled and manipulated stock prices we had our hands tied. The... — read more 

Okay so theyre going to force us to do cold calls to businesses because smb numbers are down? Maybe if someone can get their head out of their a-s and fix B360 so that it doesnt take 4 fu----g hours to process a simple transaction that i barely make... — read more 

Honestly, I would love to get a chance to train my replacements, because I would be very happy to get a package and go. I do remember, however, the experience of my colleague who was shocked with the amount of disinterest in the job of the person he... — read more 

How much longer is Verizon going to remain silent about the new CDC guidelines and let us take these masks off!! Every customer that comes in asks the same thing.

Dear Verizon. You lied to me once too often. I thought we were in a mutually beneficial relationship but have found out that you only think about yourself. I give you my all daily and you ignore my good deeds and criticize everything I do. I... — read more 

Well...for those of you whom read the other 2 posts, here's the conclusion. I was informed that the company's stance on part timers whether new hires or existing part timers, if you work either the 32 or 24 hr slot, you have to AVERAGE 24 or 32 hrs... — read more 

Want to hear a real good story ? On February the 16 th it was announced that Birkshire Hathaway had anonymously been purchasing Verizon. On February the 17th the stock rose close to 2.18 roughly. 3 famous people were born on February 17th .. — read more 

Was told mid year review could be changed After e signature. That it happened a lot is that a common thing or is that a made up thing by hr covering themselves. Just wondering. Oh yea I also still own at or about $500,000 in company stock so... — read more 

I was told by a very reliable source that many stores are hiring part timers for the summer so that come Sept 1st many corporate store will change hands to agents. The corporate reps will have a chance to apply to the retailer about 2 weeks prior to... — read more 

For those of you whom have seen my previous post, I received a response to my email with my screenshot of policy stating that as a part time SS I would work "up to 24 hour" he countered by saying it states "Generally" so due to that phrasing if... — read more