This company has crossed every line. I did my job professionally and I always gave my best, my job came first. I didn't achieve anything special that way, except having them overwhelm me with extra work upon realizing that I will always finish... — read more
Indirect Account Managers
What do they do? The ones I know haven't visited a store in a year, spend their days shopping and living as of they are on always on vacation. One I know bragged about taking a week to Florida, taking a few conference calls during the week and... — read more
POSToday
If this piece of cr-p app doesn’t give you as a manager the information you want, then tell the people above you to fix it. Don’t ask for cr-p at the end of the day that everyone has to guess about if you won’t even take the time to get POSToday... — read more
Telesales RIF coming Q3
Telesales is over headcount by a lot and plans are being made to downsize telesales. Be prepared
Are you afraid to leave Verizon?
I'm trying to find a new job and sending out a lot of applications, however, I know that when I get an offer I will be in a big dilemma. After so many years here, it is not easy to leave the company despite the fact that the working conditions have... — read more
What do retail managers do?
All they do is tell you, you're not doing good enough. Pay me like what I made 5 years ago then we'll talk. Our manager was in the lowest 10 sales of the district before promoted, go figure.
Retail transactions get you fired! You want me to walk sales?
My ARD was $120 and I had low signal. My coworker had $96 ARD and good signal. I was given a warning and told next month I could be written up!!! I was told that I have to hit a moving target based on my total transactions. The more people I help... — read more
Contribution reports
Instead of managers having to do their jobs they need a contribution report system to do all the dirty work. The funny thing is I have already witnessed SM’s and GM’s manipulate the contribution report system. They have purposely guided most of the... — read more
Coming from FLSA’s own website!!!!!
“It states that employer cannot dock or deduct payout because of quality or quantity”. Its all on there and also on NLRB as well. It’s just the matter of time, that their cost cutting (BUT PAYING THE EXEC LEVEL PEOPLE THE TOP $$$$$$, INCLUDING THE... — read more
Key Holders Training
That key holder training starts tomorrow. Let us in on what it all was about... I think it’s crazy they are turning all the reps to key holders.
Remember when we got hazard pay for two months?
Then it stopped and we only had more rules, customers and lack of safety during and when it went away. Lucky to be employed BS.
What it's like working retial.
Customer comes in, ask if they have a business or personal account? Ask if they know anyone with a business. Customer says they just want a new phone. Figure out what their eligibility is and what deals you can offer. Say you will build a quote and... — read more
There will be a day you get out. It’s sooner than you think.
I wanted to share a little of my perspective with all of you, in hopes that it makes it easier for everyone to find the answer they are looking for. This message board was my salvation while still employed at Verizon, where I knew I wasn’t crazy for... — read more
Quit
I was thinking We should all just quit. I think I'm done. They win. I'm moving on with my life. Best we can do is quit at once leave um scrambling
“AGE BASED”, Gender & Racial discrimination at its peak
I’m sure everyone is going through it, how can this be reported to the authorities outside Verizon? Bcz HR is a joke and is only designed to hide Verlieson’s shady practices.
I can't wait until the next bonus,
The bonus from the lawsuit around RIS and customer surveys the docked pay from topics like race, gender, political affiliation and covid policies. We going to the moon. Just HODL.
Example of our tech issues
Does anyone find it funny that the call filter blocks the Verizon customer service number as spam? This pretty much summarizes all the problems with our company. Share you stupid tech problems here...
May 2nd-The day we make our stand
Spread the word and close the stores. It’s now or never to make a stand and let our voices be heard. I don’t want to hear anyone complain on this forum if you’re not willing to take action. Call out.
Will they finally realize that it is not up to us, but the product?
I'm really tired of taking responsibility for something that's not my fault at all. I can’t get a customer to buy a product that honestly I wouldn’t buy myself. Verizon doesn’t seem to realize at all that it has a problem with products, not with... — read more
Do they have the right insight?
The person who wrote that they would love to see those at the top spending a week, 40 hours in a retail store instead of a regular worker, has led me to think that those at the top may have no insight at all into what the situation is down here... — read more
List: Things you’ll say to executive when ask about all the new changes?
Executives/higher–ups will start to do more store visits eventually. And they will always as k that one question, “How are things going” and “how do you like these changes”. Respond below.
Let Go
I got let go because of a disability and Sr leadership knows it.
Everyone is a key holder, sounds like part of their more work less pay strategy.
What used to be a volunteer position/responsibility is now part of the job. Seems smart to give the 10 dollar an hour people the keys and access. I didn’t have a problem being a key holder when I made a third more than I do now, but I wish I... — read more
Wait so Verizon charges customers for 5GUW even if it’s not in their area ?
Someone needs to do another article about this and expose the dirty truth.
Bad retail plan :(
They have a plan! Finally we get a corporate solution! Oh happy day! Wait. Instructions say to sign people into the que if they want. Give them choices, well OK, do you want help upgrading your phone now and here or do you want to choose another... — read more
Customers hate Verizon... The numbers speak loud
In the first quarter Verizon LOST 178,000 wireless customers Verizon LOST 82,000 TV subs But still made money.. how is that? Adding more to accounts of customers. Slamming the extras..
Slamming
Why are reps still slamming vz home, vzp, and new high tier unlimited plans for promos? When will this era end? Reps should not be allowed to add anything to a customers account without their knowledge. Just because you can save customer some money... — read more
Your thoughts
What's your thoughts on the 1st quarter results?
Setup to fail
How many departments is verizon going to close or transfer to a vendor before they wake up! Constantly having to fix issues that vendor reps create or fix issues that use to be specific to a certain department that don't exist anymore and we never... — read more
What is most important to you at your next job?
When I got the job here I thought it was a much more serious company and then it became clear to me that this is one joke of a company. I can't think of any more reasons why it might be worth staying here. Every day I send applications to all the... — read more
Poll: why do you stay?
Nobody likes working at VW these days. So why don't you leave? What's the main thing keeping you here? I know for some people it's health insurance most likely, but are there any other reasons that are keeping you tied to the place you hate? I'm... — read more
Out of touch leaders have no clue!!
The people at the top are id--ts. People making $25 an hour can't stand to be here, don't want to deal with the sh-t numbers we have to hit, selling add on products that nobody wants , making less money year after year, and working 10 hr days with 2... — read more
Sunday, May 2nd we all call out
It’s time to send a message. Spread the word. Shut every store down across the country. Without action there will never be change. Now is the time to step up and do something.
Leadership - Silence is weakness
You don't let conditions in retail go on like this if you have any care for your employees. Your decisions have created mental and physical fatigue. Each day is longer than the last with no light at the end of the tunnel. We have shared our... — read more
Pay cut after pay cut
VERIZON WIRELESS is the only company I have ever worked for that would give you a pay raise with a bigger pay cut. Year after year making less and less and they expect you to keep the fire and motivation going. They are putting a lot of stress in the... — read more
Credit Card
I will not ever pitch this until they provide compensation for selling this. Straight up. They want us to sell it for free....hhhahahahahaha
Shady
https://scandasia.com › ericsson-in-c... Ericsson in crisis: CEO fired, suspicions of corruption - ScandAsia
Cross Selling
Given the current situation and the pressure that is being put on front line sales team this seem alot life what happen with the WF slam, just add it, and put it in the bag. That article was just the tip of what is going to happen get the popcorn... — read more
Confirmed Solutions Manager Reduction
June 1 changes coming...