Management is clueless about how to respond to the customers after that amazing post someone posted on FB & Google is talking abt it too. In my opinion we should share it as much as possible. This is the golden time to do it. Even if we have to take... — read more 

I find it funny when I see people come to this site and respond to our complaints by saying that no one is forcing us to work here and that we need to get out of here. C'mon, I'll definitely get out of here as soon as I get another job. I don't... — read more 

It’s funny that Verizon HR has brainwashed so many people to think unions are evil. Hrs biggest talking points for not joining a union are all gone now. “You won’t be able to participate in our sales contest if you join the union” and now we have... — read more 

You thought $17 wasn't the right cost? You spoke and they listened! Time to jack the price up again! Let's see what stuff we can bundle hide now. So shameful and we are forced to get customers to buy into these hidden products. It's like bait... — read more 

Look I’m pretty anti-union but it seems with the stuff they’re pulling lately they want to force the union. And with the lawsuit with the SM and now possibly a pending lawsuit with RIS it seams union likely I’d say get rid of Hans and Ronan they have... — read more 

I’ve never seen such a shameful group of individuals like the ones I have encountered on this board. No one is FORCING you to work for VERIZON! Put a sock in your mouth and throw your devices out the window if you feel so much disdain for the... — read more 

Retail stores are a joke. Understaffed, extending hours, management stretched thin, too many responsibilities, less money, more stress, customers taking frustrations out on us,, the list is keeps going on. Customers are harassing us more and more... — read more 

Original post talking about store issues and what would be hours long line is true! Our queue has been up to a 3 hour wait AND we are NOT getting lunch breaks. I have checked with friends at other stores and they are in the same boat. Forget... — read more 

We all know Verizon Wireless is a horrible place to work. We all know that it's filled with cr—y managers who don't know anything about their jobs and who keep making bad decisions they blame on the rest of us. We all know that the toxic work... — read more 

Kudos to whoever did it. Nothing Else!! Just done perfectly & hitting the Bulls Eye. Bayum. That that Big Greedy Red!!! C’mon now ur not gonna dislike this one? Get ur IT team ready Hans. Buhahahahahahahahaha!!!!!!!!

Is anyone else having the issue in their store of not having any products or accessories in stock? We literally have no phones in stock. Free phones are gone, barely any iPhones or Samsung’s. On top of that there’s no accessories at all to sell. We... — read more 

I think that the company is still able to provide us with better working conditions, higher pay and better benefits, but it seems that they deliberately don't want to do so because they want as many of us as possible to resign. That is my personal... — read more 

When they start banning what we can and can't talk about, you know things are getting out of control.

I'm posting on here out of fear of retaliation from leadership. But you seem to have a lot of input on surveys, so let me ask you this: When was the last time you lost 25% of your monthly income because some insatiable customer CHOSE to rate YOU a... — read more 

REP for many years (almost 10), I made good money up until last 2 years and I am good at my job. However now you threaten us if we talk about a survey that effects our pay? You want us to push some sh—yprotection plan and not talk about lower... — read more 

There’s a legal document currently filed with the state of Maine for discrimination. Certified by a notary we’re L L Bean is. The legal paperwork has been received back as well.. It will all come out anyway Keep erasing history... — read more 

Does anyone know if they are going to offer a severance with any second phase changes ?

Is this the future Verizon? I have never had more customer ask me for a direct contact number for US based customer support and someone who actually works for verizon tech coach ( third party) care (mostly third party) retail stores... — read more 

https://www.zdnet.com/article/an-ex-verizon-employee-explains-why-its-not-worth-helping-customers/?utm_source=facebook&utm_medium=news_tab&utm_content=algorithm

Yes. There have been talks abt it but its coming. The main thing here is to push the “Other” employees who are getting old but still perform level best at it still bit at the same time promote or either make it seem like its an “Aged” based... — read more 

The union will not fix these problems. Finding a better job will. I work at Verizon Wireless as a Tech Support agent and having been doing this job for 9 years now. Each and every year this job just keeps getting worse and worse. We had 3 day... — read more 

Look at how many class action law suits Verizon is going through, it’s clear now more than ever. The union would 100% protect us better than this corporation that is pushing its employees out of the door. Upper management has a super elitist... — read more 

Stop threating to write us up based on "contribution report". I will sue the s–tout of Verizon for retaliation.... Bring it. I will not slam VZP and devert loyal customers to the app because "we don't want it to effect our numbers"

I’ve been told individual commission is coming back to retail in June. This is confirmed as well.

Corporate manager jobs are all that matter to these elitist. The people that sell and the customers that purchase just keep getting in the way. Mu hu ha ha - we can get rid of both by messing with retail headcount! Then we can take our important... — read more 

Why were they moved to a different channel? Seems like they’re in a bad spot. Most of the reps relied on retail and now that retail has no real incentive these smb folks are getting exposed.

If they make us move to 32 hours and start making us work 5 days I would jump on that union band wagon in a heart beat and pay that $10 a week to keep me at 4 days a week. No way am I going to drive 40 minutes a day and back for 6 1/2 hours. Plus... — read more 

Beep beep here comes the short bus... Wonder what fire crotch and miss management have up their selves now. Most likely more virtue signaling about things they are very very far from in life. The fact that they even feel the need to do it is just a... — read more 

The CWA seems like they're useless. What about the RWDSU? I know I'm going to do some research. The RWDSU even talks about unfair commission changes to pay workers less. Sound familiar? We have more options other than the CWA.

The freaking a frame you stuck in the back. Please Wait Here. Pretty sure I got covid with all the people putting their mask on walking up to the door putting it on inside or with out one stepping insides. Wish I was joking.

They want to see profit even though our pay has been cut significantly. Which really goes to show how little they know. We are not going to try to sell anymore with this comp. Less pay same results (...) After my pay was significantly cut, I also... — read more 

They don't have enough people to run the stores. I saw a new store flow model that has 2, 3 and 4 reps working with days closed and fluctuating store hours based on who shows up!! So laughable!!!!!!!!!!!!!! Need to write a book about this... — read more 

So part time sounds very interesting but after speaking with a few people it sounds like they can still schedule you 5 days a week and keep you under 32 hours... sounds like a great option for me if it’s guaranteed 4 days a week 9 hour shifts like... — read more 

Do you want to know the biggest priority in every store? Do you want to know the item the the success of the company hinges on? It's called VZP Home. All this focus on VZP Home. This $25 product that makes the tiniest fraction of profit... — read more 

The most important one being that our pay is not nearly as competitive as they'd like us to think. I've received a few offers and all but one were 20 to 30 percent higher than what I make right now. I'm still reluctant to accept any of them because... — read more 

Looks like the company is "fixing the books" on glassdoor. Looks like we need more real options posted there.

Are we going to be laid off to or just fire with this bs metrics and expectations!!!

It doesn’t take a rocket science to prove that, since all the posts which make “Perfect” sense, all disliked Immediately after they’re posted & the ones that go against the same post disagreeing with it, get lots of likes. Do u know who does stuff... — read more 

Verizon’s current CEO & his jokers along with KB gotta go!!