I understand this is an important subject to Verizon and the surveys customers take are treated like gold. I was scanning surveys from throughout the country over the last month and customers are relentless. Most of the negative ones always had the... — read more 

All positions. Leaders of frontline, quality, sm doesnt matter. Certain individuals were able to b mapped to new positions. I bet I can guess what their qualifications are....

I don’t know why they don’t included their real location in remarks. It is like Verizon is trying the hide the fact that we started outsourcing customer service and other departments. Everyone needs to be equal I thought.

By the look of my quota Verizon thinks the virus is over. Not going to quit so just keep raising it. Nice try though. I appreciate having a job, but the unrealistic expectations are pretty hilarious!

So we split into two groups in the store to work 3 days. Someone in the other group got covid. Didn’t tell us for another week or so. Now they want to clean after a week of working in there. If I get this virus at work I will be taking legal... — read more 

Like, will I get in trouble for stepping away from the phone for 5 minutes? Will I be hyper-monitored? I’m so worried I’m going to hate being in a store, but the uncertainty of a WFH position is even scarier to me. I don’t want to be... — read more 

Let’s start a list to see how many stores will be closing or converting to a reseller.

What stores are closing in Texas and Florida???

Since, store workers are getting of option of wfh or severance, does anyone see the possibility of severence for call center workers who either cannot meet the HBA requirements or do not want to work at home?

I missed the call the other day. Are retail workers going to get a severance option?

Can anyone give me insight into this role? Honestly, I don’t think I want to be in stores anymore, but being a redeployed WFH isn’t quite the same as a typical day-to-day because there really isn’t any structure. Am I going to be coached every... — read more 

Verizon said the focus will be on lower-wage workers, including those who work in factories, restaurants and as drivers. There will be an emphasis on young, Black and Hispanic workers who have not gone to college. Age discrimination? Race... — read more 

Can someone post and say what happened with "the call" I have family that works for verizon but I don't work there anymore. Is it a standard "wfh or severance" type deal?

Anyone notice the new OLT no one had these god awful uniforms on. Hell I would buy my own tshirts to get out of these jay leno approved shirts. Or is this a bright look to what we will be getting.

It's that simple. Can't WFH buh bye.

Just got off the call. Insane how it is being flaunted as an “opportunity.” It’s not an opportunity. It’s not the job I signed up for. It’s a LAYOFF, but don’t let your boss hear you say that or he’ll fight you tooth and nail to argue... — read more 

Camarillo, encino, Pico, Westwood, Western, Glendale closed

At the retail level closing stores nationwide and of over heads count offering other positions or severance. No cuts from executive level. Just the little guys like us who basically put his company on our backs and are now getting screwed. This is... — read more 

Today is the day. Right? No calls so far no meeting planned. However is you look at about you there is a place explaining severance. It says 2 weeks for every yeah worked NOT 3.

Sorry to piggy back of such an epic post, but how do feel about losing it? Side note...I think it’s the worst decision I’ve heard that doesn’t involve money.

https://arstechnica.com/tech-policy/2020/07/verizon-admits-big-limits-in-5g-network-agrees-to-pull-misleading-ads/

How is the state shutdown impacting operations? If at all?

Several stores closed currently, will never reopen.

https://techcrunch.com/2020/07/13/google-signs-up-verizon-for-its-ai-powered-contact-center-services/amp/

Any one work in Florida how are things being handled down their with all the new cases?

It is time to stop swallowing & put the Kool Aid down, Retail. How much money is one team going to cost your family by the end of the year? By the end of next year and beyond? How much ? Real dollars? All the hours away from your families. After... — read more 

Unions are a thing of the past. Protecting the worker...yeah, right. There's nothing that a union can give you that you can't already get, and more, in a non-union shop. Don't let them fool you. A job is yours as long as the company can afford to pay... — read more 

AT&T has begun its layoffs, VZW won’t be far behind.

Stores in Houston Texas requiring reps to work 5 days a week. Next week. National hotspot, yet requiring all reps in store. 2-3 days a week doing salesforce calls all day to ask about my Verizon app, other 2/3 days helping customers. Already at 10... — read more 

How about we discuss that in the northeast, the 2 stores are not complying to the 1 to 1 ratio....so managers are more concerned about RIS than employee safety

There is not one retailer out there that doesn’t offer a spiff for soliciting a store credit card. Since I know for a fact that leadership scans these boards I will offer a suggestion. For every approved application a rep gets a $5 recognizing you... — read more 

OFFER THEM! Please!!!!

Which locations will be hubs?

I am a retail store employee. I am medically unable to wear a face mask. Severe Asthma!!!! Can I wear face shield instead? Will corporate allow? Possibly being called back to store. I can not do work from home as not strong enough internet... — read more 

Looks like all VPs in VCG have 11am meetings with Leadership. All simultaneous meetings across several VPs. This can’t be good.

Anyone know yet how the new iPhone launch will be like this year? Curbside pickup only ? One customer per rep in store ? No iPhone launch ? Wonder how it’s going to turn out this year with out new commission scrupture and this whole apedimic going on... — read more 

Received a email stating to return equipment and report back. But was also told to hold tight not true. Anyone else?

Investigation underway... many heads will roll