We just got our severance pkg Informacion, our store is closing on the 29th of this month. Store will become an authorized retailer.
Non commission structure
Anyone heard strong rumors about this? Have heard it floating around for quite awhile and GMs stating we seem to be moving more towards Apple model (ris and experience time being more important than numbers) Removal of behavioral coaching also... — read more
Not backfilling positions
In my area 2 Retail SMB reps quit a while ago and Verizon is not going to fill the positions. The SMB manager said that no SMB spots in the East are going to be filled going forward. They were expecting possible layoffs for this position.
Retail changes in March
Retail is not back filling SM jobs, and not posting for openings. Looking at a headcount reduction at the store leadership level. Possible GM/Indirect Account Manager position merger, however not confirmed. Leadership reduction is confirmed.
Northeast has issues. 10 stores will close this year in NNE market
They will not back fill the missing district manager as they’re going to consolidate. Expect hour changes soon. Down to 1 SM , floating GM 1 LSS.
Any word on the upcoming changes ?? Real facts no bs thanks
Any one have any actual idea what other changes are coming to the retail channel. Please real info no fake news! I heard Great Lakes are getting hit with some big changes.
Store Closing
Verizon store in Valencia Ca is closing by the end of the month. I also heard the Union is already calling the reps in the district for a meeting.
Karma
All you posting about this dumb a#s job Were the same ones kissing butt throwing under employees under the bus. Karma is something else. Doesnt matter unless it impacts you, is that right? I was there 17 yrs in Hilliard couldnt even walk away... — read more
Laid off but have a phone plan
Does anyone know if there is a program for those of us laid off that have a phone plan with VZW? I have quite a way to go before paying off the phone and my bill will go up a lot without the discount :(
Any Customer Service or Tech Rep get Bonus/raise info yet?
Just wondering if anyone has gotten their bonus or raise info yet and if so how does it compare to last years.
BGCO
Lots of rumors flying around BGCO call center in Hilliard today about a closure happening to a department in the building. Uncertain of any truth to it.
RSU payout
The payout date is 3/20/20. Full-time employees that were originally issued 50 RSUs will receive a payout of $1,621.51 (27.28 RSUs X $59.44). As with the 1/31/19 vesting, this payout is also subject to applicable withholding.
Food for thought, this time last year
So i have a screen shot from this website on March 19, 2019. The title of the comment was “all stores 1GM 1SM 4/1 CONFIRMED” now I know a lot of people are freaking out about these supposed cuts. But literally a year ago we were saying the same... — read more
SM Layoffs Confirmed
Going to happen March 1st it has been confirmed by several DM and Directors. Get out now no severance just layoffs going to hit also stores with hours 11-7 will be closed Sunday starting 3/15. That has been confirmed by retail ops rep in WI
“Year Of The Employee”
I have to laugh! No more leaderboard simply means you’ll be coached out of your store in due time. Upper-leadership is completely clueless. SMs and GMs don’t care anymore. Sink this ship already.
Just leave
Do yourself, your family, and everyone a favor and just leave. I did and never looked back. Trust me the grass is greener out there. Verizon s—s. Have some dignity...hey mr customer please buy this phone, this tablet, this hum, 175 in accessories... — read more
Retiree needs help
Can anyone help? I don’t know where else to go. I couldn’t find a VZ retiree website. I took the VSP end of 2018 then signed up for retirement. My VSP COBRA benefits end 2/29/20 and I have made numerous calls in the past month to VZ Benefits... — read more
Something sure is strange...
Directors acting weird ✅ Positions open, but reqs not posted. ✅ Slowly taking away everything we do✅ A few leaders have been strategically and quietly placed in safe positions. ✅ New job title that’s similar to current job position posted... — read more
Customer Care Org?
I changed jobs internally the last year and my small niche group was hot potatoed from Wireline to Biz Group to Customer Care in the last year or so. My job function has no relation to Customer Care in the traditional sense. What's the deal with... — read more
ALL NEW CHANGES COMING SOON AFTER CALL THIS MORNING
Okay so a lot of corporate retail stores had a jam session today to speak on a lot of new changes coming. I am off today but a co worker of mine said ALOT OF CHANGES Are coming. So far I have heard leaderboard issues going to be gone as if next... — read more
Verizon credit card
Credit card made exclusively for Verizon.. this should be good. At least you might get an autopay discount if you use it.
Priority 1 Meeting this Friday
Is everyone having this or just certain markets? Will upcoming changes be addressed or just a kool aid drinking party to get everyone excited about the new year of making less money?
Solutions Managers will be offered a package
Stores will only have a GM, 1SM and a Lead specialist. Layoffs are coming for retail
Hello??
Anyone hear about why we are having priority one meetings??? Layoffs?
Trade Adjustment Assistance (TAA) Program
https://www.dol.gov/general/topic/training/tradeact The Trade Adjustment Assistance (TAA) Program File a petition - get extra months unemployment, training, health care savings Save all document proof (email, chats, meeting schedule, etc.) if your... — read more
No backfill LSS/SM?
Somethings coming up soon, but what?
Stock Together
We’re supposed to be happy...? For what? $833 spread out over 3 years, contingent on stock price and write-ups. FOH. That $833 will be swiped from our pockets in the form of dwindling commission payouts over the next year. It’d be nice if they... — read more
PiP
They are bringing back the old days of trying to coach people out of a job. Sounds like clearing some head count. Funny thing is they can't get anyone to do our job... So what's the plan fire everyone for performance as the ship is sinking. Great job... — read more
No backfill
Anyone hear about not backfilling GM or SM positions?
Store closure
Store closure announced today in Marina Del Rey.
Next pulse survey.
The company really needs to know about the shady company they pay to handle our disability claims. Sedgwick is a terrible company and only cause way more stress. (Yes, I know it benefits Verizon) but we need to speak up and voice it! I mean why... — read more
Quotas tripled for Q1 2020
They want us to quit
2019 Layoff Verizon Benefits Bill
Did anyone else that was laid off this year receive a bill from Verizon Benefits Center? I received one for $1500 on Dec 15th due Jan 1st....Merry Christmas...been out for months and Verizon is still hammering me..
2020 Vacation Bid
Can’t believe they haven’t released the 2020 vacation bid results yet. People that requested any time off in Jan are getting stressed not knowing and needing to make travel arrangements.
Just remember
Go make your money today
Is anyone taking the Lumerit classes
Is anyone doing the Lumerit classes and what are your thoughts on it? Verizon is only letting us choose Lumerit and starting next year, another school will be added. I wanted to start but it doesn’t sound like I’m going to like it.