I have seen an email some packages have already been sent out.
Voluntary separation information just went out for VZW
Voluntary Sep Program/Package being offered to select management employees in the US. I got the email this am, it's not a rumor. Volunteer separation dates are: 12/28/2018 (most will leave), March 22, 2019 and June 28, 2019 based on needs of the... — read more
Transition to Infosys
A lot of talk about it on VZ forum page here. Some say that some VzW IT guys already got an e-mail. Can anyone confirm this? What was in the mail? Does anyone know how many people will be impacted. Couldn’t find much details about it on the the other... — read more
Secret that your boss isn’t allowed to tell you anymore
Or maybe don’t count on a iconic phone to make or brake your month my goal every month is to be paid by the 15th and I usually am and I’m not at the top of the zero use list I do my job and shut my mouth and I’ll continue to do so... 90% of the... — read more
How's commissions looking for corp employees so far this month?
Finally starting to show a check. Renewal quote is so high, especially when all the phones before 1 aren't you coming out October. Starting to think selling cars would be a better business.
Let’s All Post Out!
You should have received an email from your Director by now for a meeting on Monday or Tuesday. The package information is being sent company wide Monday AM. I understand they want 10k across the business to take the package. I say we all put in for... — read more
Buyout at Wireless
There is so much chatter about the buyout at the other Verizon site, but not here. Which I find strange since most people who seem to be in the know keep saying that everybody will be affected, Wireless included. Did everybody here decide... — read more
Wilmington Call Center, is it flood-damaged?
Wilmington is in for a long cleanup and recovery, and I’ve seen no reports anywhere on how the Verizon Wireless Call Center down there held up though the hurricane and flooding. Anyone have details?
Any rumours on stores closing?
Lately vzw corporate retail stores have not been upgraded or anything... makes me wonder... some stores look abandoned like Sears. I hear reps complaining about their equipment not working or broken... details pls.
More discussion
There is more VZW discussion at the main page: https://www.thelayoff.com/verizon-communications I am disappointed how quiet this page is, the other one is much busier
Really well said
So much anger towards assistant managers.. not all of them are like that. There is a bunch of us in my district that are fed up with the way the DM runs it. I stand up for my reps, I refuse to do unnecessary harrassment type coachings, I reached out... — read more
Hearing that the CBO's for wireless are looking at another RIF come November
Hearing that the CBO's for wireless are looking at another RIF come November. Anyone else heard anything? They keep restructuring our department. Also heard another re-org coming for operations.
Retirees losing 50% discount off service
VZW has thought of another way to screw laid off or retired workers. I just got a letter in the mail that they are reducing the 50% service discount to 25% effective January 1st. They went on to say if you switched from VZW to another provider that... — read more
Verizon lowering Retiree Benefits
Just received a letter from Verizon notifying me that my Retiree phone plan is REDUCING IT'S DISCOUNT BY 50% effective January 2019! That's a pretty big hit for a retiree. Anyone else being hit with this?
HR Visits
It's rumor HR will be going around next few weeks to talk to employees. I also heard layoffs coming again in next couple months is why the big push for HR presence. Now's the Time to Union. Save our jobs!
WE ARE BEING FORCED TO SELL HUM despite the countless Problems, Escalations, Customer Experience, OCC credits, Unfair Coaching, Returns,etc...
"Integrity is at the core of who we are." is the key piece of Verizon's credo, however this is undermined by the fact we are being forced to sell a product that causes so much amimosity toward our customer experience. HUM is not a product that... — read more
Summary of questionable business decisions Costing a lot of people there careers
We were the best. We had the most customers. We could stand by the network. All we had to do was continue with the winning formula. Having the best Service. Not providing terrible products (physical or digital). Rumor had it we lost the original... — read more
Sales Bucket Accessory exchange fraud.
Managers meeting today going over same day accessory returns. Several stores were already being investigated for reps who are processing doa/wfg accessory exchanges multiple times at once, or going as far as to even process exchanges when the... — read more
Retail is dead
its offical retail is dead
Retail SMB
Does anyone know what's happening with the position? There is no more job openings nationwide. I also know of a few positions that were open a few weeks ago that have not been filled yet. Is there a hiring freeze or layoff coming soon? Please help... — read more
Unhappy
ready to call for some help with job protection. Keep loading managers with Work and no help. Change quota so nobody gets paid, doing more work and after the entire retail staff is unhappy I hear there is a survey coming out on leaders. Hey you in... — read more
Is this still happening?
I’ve been gone from Verizon for a few years, but when i was there it drove my crazy how this company could get away with dumping workload on the in store reps and never increase their pay and how they can constantly change quotas and commission... — read more
Sprint Laid off Account Managers for National Retail today
Sprint rep in my area just communicated to our overlapping stores that he is being let go as part of labor reduction. Not sure if they just reduced head count or eliminated the channel altogether. I guess that just leaves Verizon and TMO with Account... — read more
HUM/TELEMATICS REP
This has got to be the most useless position in the company. They don’t drive sales in the least bit. Our first person was a female who barely said a thing when she was in our store. She would come in and say hi to the management and just sit down in... — read more
Union
Quite a few stores in my district are talking union, we are sick of write ups and unattainable quotas, we have no stock in the store , but we need to be at $120 accessory take rate, no traffic but our quotas keep going up, and the new comp plan is... — read more
SMB Life Expectancy
Anyone feel like the SMB role will be the next to go? With One Talk sales going down ever since AR and Hunt are no longer free no one gives two sh--s about it. Not to mention the fact this it just had another outage.....
Indirect
Why does VZW still have an indirect channel...waste of money and no value add. Gravy job for high pay. Smh Track them and see exactly what they do other than talk on conference calls and bs in the field. Easy.
Interesting Time for Stores to Unionize
Verizon Wireless, ATT and T-Mo/Sprint have all been open with their investors that in order to maintain EBITDA and margins, they have no choice but to rely less on brick and mortar stores and more on the cheaper (digital) channels. None of the... — read more
Hazelton Pa VZW goes union!!!
Hazelton's corporate store went union today! Congratulations to them for Having the courage and team strength to pull it off!
$120 ARD
High unattainable expectations are given when someone doesn't want you to win. $120 is the ARD now. Canton Ohio
Been working here for so long
What are you NOT supposed to do in sales? I dont even know the difference between shady and ethical anymore.
Prepaids
Is it okay to ring out Prepaids if a customer wants to buy a phone at full retail?
New Commission Structure
How is the new commission structure working for you guys?
Shady...
I’m in GL and was an RIFed SM recently. Never on a warning and in good standing. I heard An SM position recently opened in Cranberry, PA, which from what I understand is a highly sot after store. The position was opened with relocation assistance.And... — read more
Thank God for the new commission structure. Bye shady reps!
FL here. Thank god for the new commission structure. You shady reps never deserved 80k+ to begin with. In fact you were all the inevitable death of Verizon, and the reason why honest hard working reps were always frowned upon by leadership as well as... — read more
The commitment system is just another way to coach out reps
I see the favorites and high performers given softball commitments and never even coached on their commitments. I see SMs go up to their favorite reps and tell them they're going to do an observation on that person's next sale, so pitch a hum or... — read more
Commission
What does everyone think of their new commission set up? Do you think you will make more or less? What are some of your quotas?
Can I be laid off alrady?
The only thing keeping me here is the possibility of severance.