We've been burned so many times that I no longer believe a single word they're saying (unless they're threatening us with layoffs, then I know they're serious).

So ahen the first question was asked regarding the FoW policy adherence, the HR manager seemed to say that if everyone starts adhering to the policy , they will go easy (just my interpretation) , but then David corrected her and said he wants to be... — read more 

To all those who attended and asked questions AND spoke up, thank you. To hear that pathological liar David Cordani finally get caught out for what he is and for someone to raise their concerns is so beyond brave. Collective action over time will... — read more 

It’s so uncomfortable when people completely incapable of relating to others try to act and talk casually, friendly, approachable, charming, funny. So out of place. I haven’t been angry watching it, just felt like I’m observing visitors from another... — read more 

Maybe not layoff related directly but how do you diversify your 401k? Say you are risk tolerant, have one or two more decades in this grind, you take advantage of the matching, avoid the Cigna stock (someone mentioned to avoid putting money into it... — read more 

To get a sense of what your interpretation of townhall.

Just out of curiosity, has anyone here who is customer facing and told a caller to go fu-k themselves? I had a call this morning where I had to restrain every urge to do so. Big Brother aka QA is always watching so I know any call can be pulled - I... — read more 

Can we make a list of the people or teams we all should actually want to try and work with if we don’t like where we are? I know it’s an odd concept here but a list of positive teams or orgs with good leadership?!? Any?!? Looking for leaders with... — read more 

I stopped paying attention to these town halls when I realized they were all just fake fluff and a bunch of high band a--hats patting themselves on the back. No real news ever gets revealed, just lies and propaganda. I'll find any real news... — read more 

Honest question! What is DRIVE TO 2025? I understand it is as a philosophy the company is working towards and blah blah but umm… what is supposed to happen? What shift? I got hired last year and cannot get a clear sense of what it actually means lol... — read more 

Will include an update on Drive to 2025 progress. I sure hope they devote adequate time to "be the employer of choice". It would be interesting to find out how return-to-office and offshoring make people who have other options, choose Cigna.

It looks like Noelle Eder sold a bunch back in May, but still has over $5M in remaining shares. I thought the buybacks would help out, but I’m no longer counting on that.

Quote from AI search: Mergers and acquisitions (M&A) can lead to job losses, especially for employees of the target company. This is often due to redundant operations and efforts to increase efficiency. According to Harvard Business Review, around... — read more 

The offshore team we’ve been working with can’t put together an app even though we constantly give them detailed requirements and they keep missing items that are in the requirements. The folks on that team could probably do well on help desk, but... — read more 

I just started training as a “personal advocate” for evernorth behavioral health. I’m getting toxic positivity corporate vibes and just not feeling good about this at all. I’ve been looking at call center subreddits and I’m honestly scared sh*tless... — read more 

Hey all, My Workspace was really acting up yesterday, enough that there was no way to make or take calls without having them be significantly delayed so my leader asked me to reach out to help desk. I reached out first via phone and got a Konda... — read more 

What's going on with the care delivery side of the business? Are we trying to sell more of these companies? Has anyone heard anything?

Does anybody here know what’s the exact timeline for non compliance ? Assuming all of the below is considered non compliance Not complying to anchor days Not complying min 8 hours on anchor day and the 3rd day of your choice. Not showing... — read more 

This place is so beyond parody that it is hard to believe they aren't trying to actively spread the rot.

So they now let us have a bowl of ice cream, as opposed to the classic slice it tie of pizza, to make us think that we are valued and are “getting a perk” and that we will forget that we have better treats in our fridge at home. If we were valued... — read more 

One of, if not the most important system we use is currently down, creating widespread issues across medical and behavioral departments. Figured this should be noted given all the talk of increasing tech issues lately on here.

So I have heard they have a goal to recruit for 1000 roles in HIH. (Cigna’s India office ). That means all of the contracting positions will be offshored. But they are not stopping at just contractors but looking to replace full time roles also... — read more 

Looks like Aetna also made 3 days return to office mandatory. Hearing a similar theme for other companies as well. How do companies all of a sudden make this shift one after the other ? Does some agency or govt folks ask all companies to comply at... — read more 

Maybe traditional severance based layoffs may have paused, but I think mass micro-management based write-ups and corrective action is the next "Phase". I think Cigna is going to leverage the unpopular FOW rules to fire people and save more money by... — read more 

https://www.beckerspayer.com/payer/cigna-to-lay-off-261-in-arizona.html

Are they actually seeing those badge swipes? I dont see people on achor days ij assigned cubes come inalmost ever. Maybe this is all a hoax theyre monitoring when theyre not actually seeing whos coming in or not

Haven’t heard of any team impacted by layoffs yesterday. Are the mass layoffs done? Are they done handing out severance and now rely solely on attrition from FOW and toxicity to reduce headcount?

I am in high band 4 and I was poking around on the internal job listings and noticed that the range for many of the jobs similar to mine have a range that starts about 20% higher than what I'm currently at. I'm assuming this is just compression... — read more 

I’m burnt out. Completely. I’ve worked hard for so long, and now I have a feeling that it’s all been for nothing. I can lose my job in this grinding machine at any moment. Have no savings to write home about, but what I have are years lost to work... — read more 

Has anyone submitted a request to stay at home using an ADA accommodation? I currently do not have a seat assigned and am concerned I will be assigned one soon since my office seems to have space according to iris. I have mentioned it to my boss and... — read more 

Wondering where this stops . Money needs to be saved from every corner . Not now but 5 years down the line , where do you think all the set of current directors and managers will be ? With HIH plus AI , where are we heading ? How are we doing... — read more 

Let’s hear those stories of freedom and vacation plans. The kinds of stories only a free person knows.

Is it just my office or is everyone watching their coworkers work a few hours and go home? Not to mention open desks all over the place on anchor days (even though it is busier). People don't seem to be following the 8 hours rule.

Email after email about organizational changes in Medicare. Does anyone know what is going on? Why this could be happening?

Thoughts/insight on phase 3? With all the seats being moved around can’t imagine they wouldn’t call back more “office aligned no seat assigned”

Thread to discuss the Evernorth town hall from earlier today. One thing I can't believe is the mention of the a/c being out in part of the St. Louis office in the same breath as discussing FOW and anchor days. I also heard in a few meetings that... — read more 

Any thoughts?

Long story short, I am a manager at Evernorth and my Citrix is completely down and I got someone who I suspect is from the Hyderabad hub who "troubleshooted" for close to 30 minutes before telling me that my keyboard was the reason my Citrix kept... — read more 

What does it mean when you reserve a desk for the following week and the system keeps canceling it. It has canceled my reservation several times for next week and it’s very annoying.