Thread regarding Verizon Communications Inc. layoffs

As for non standards i asked my manager multiple times to submit a non standard and i got chewed out getting coached on “too long of a sales cycle to submit for a non standard” i know if we’re all in the business channel we’re stressed but come on no need to keep going at each other over which business channel can sell the most” if anyone of us have been around a few years it’s tough and many of us are burned out.

@nx and what the R2B person means about the nonstandard, pound for pound, R2B generates more money due to under compensation and getting more lines of activation without non standard or activations that pay the company more.

@nx hey Whinny B2B little boy. R2B is desperate and very underpaid, they know every little way to make money. It’s doesn’t take a rocket scientist to learn how to sell things that add money to your quota.

@n6 also another news flash….you should be selling non standard. You’re just exposing how uneducated r2b is compared to b2b. You’re saying all this mumbo jumbo about “all they do is sell non standard and those tricks don’t work. Ha. They can’t sell phones now b2b su-ks they just do non standard” 😭😭😭 MY GUY. YOU in smb SHOULD BE DOING NON STANDARD. just goes to show you’re not even familiar with non standard plans or how to amend an agreement or what devices and plans we can offer non standard and this also tells me you have never even closed a deal large enough to require one (which you don’t even need that large of a deal). WE HAVE NON STANDARD FOR PHONES AND FWA YOU DONKEYYYYY! And LTE OT. WCP is non standard. I think it’s funny instead of researching isp/dsp, non standard for large PGA and OT deals, non standard FWA you are just talking cr-p on b2b for using non standard. Well news flash those plans are available to everyone including yourself dummy. Again give an account to r2b they’ll be happy to close 10 phone lines and maybe a primary BI. Give the same account to b2b and they will be looking for other real technology solutions that are business specific lot solutions. R2b knows literally nothing outside of setting up a business with smartphones for their business, a BI for primary internet, and maybe some OT sprinkled in there. So so many other things that SAMs and our MSAs bring to the table. Yeah would a biz owner wanna work with this r2b rep on their FedEx account probably selling out iPads and phones on a regular a-s plan or work with an educated b2b rep who actually has the knowledge and know how to set them up on the correct plan. SMH.

@km i dont think you know how to read. I said that’s the average. I myself im at 70+. You only need to hit 35+ ecodes to hit close to or 100% of the quota and again phones and fwa not tabs and the other useless stuff. This is how i know you’re out of touch. Someone selling 35+ phones and internet > a rep pushing 100+ connected devices and one talk 💀 and that is why b2b is dead. Those non standard existing account tricks wont work now. And. Cut it out with the “new logo prospecting” b2b doesnt close new logos

@kh Oh sweetheart. Monday is August with only 6 selling days left in the month. And you’re bragging about about having 25 ecodes out. Ending the month with 35-40 ecodes (I’m being generously optimistic - if you’re at 25 now you’ve been averaging a run rate of a little over 1 per day lol) is nothing to write home about. That just goes to show how delusion and pathetic smb is. Stoked to get out 35-40 lines in a month yet talking sh-t on B2B when they are closing 100-150 per month sometimes upwards of 200. Whole org is delusional.

@k4 also you donkey go call your verizon connect buddies and ask them how did the midmarket connect team get phased out? Call them and ask. You’ll see the same plays that happened to the connect midmarket team last year is happening to the wireless side this year. Only an id--t would be thos oblivious in denial

@k4 just because that’s ran in your territory doesn’t speak for the entire nation. In my current territory we have 30+ account managers and half of them have more than 25+ ecodes already this august, with 5+ new logos. A lot of us get asked to go to midmarket and reject it because it’s not much of a pay bump with this new structure. The salary is essentially the same and the at risk is a $400 difference. So you definitely don't know what you’re talking about. I’ve won several diamond club awards in VBG, and i still wont switch to b2b it just doesn't make sense and the job security for that channel is the least. But hey you’re in b2b let’s see how long that belief lasts :))

@k1 I was in in R2B for 4 years recently you goofy a-s donkey. It was 25 and slowly crept up to 35 over the last couple of years and r2b reps across the country were barely hitting 100% ecode attainment. Even reps doing 200% to Ecode target on a stellar month only achieved 70 ish ecodes. A b2b SAM had quotas of 90-120 adds per month lmao. Just to barely be at quota. I can’t believe how ignorant you sound and you actually seem like you’re in r2b so I feel you should have some common sense but you don’t. And don’t forget all the r2b reps who hit their e code target by r coding store walk in adds that’s they weren’t supposed to all because “I was the one who helped them so I r coded”. You donut. R2Bs new logos have been artificially inflated and skewed for years as they were not true new logos that were hunted and closed from outbound prospecting efforts. R2B closed personal to business new logos with canceling the PT devices and adding em as new on the business account or walk in add a lines on consumer where they just BOPPed, iSign from walkins, WALK INS WALK INS WALK INS. Yes b2b has struggled in new logos over the years but that’s becuase they are actually out there cold prospecting from scratch. They can hold their had high closing a new logo thinking to themselves damn I went out and hunted that sh-t. R2B gets new logos from walk in customers. I’m telling you a year from now everyone will see and the data will show “oh sh-t. We took r2b out of the stores and their new logos decreased by 70% YoY wth happened”

@jq What do you mean? B2B has always struggled in outbound New Logos, the numbers show it. That is the main reason R2B was moved to a full outbound role to take over that gap. The "Ecode" pressure of R2B metric if you dont know are separate quotas achieved by sales outside of stores (Prospecting) and that pressure and number has been going up quarter over quarter for years. Those "Ecode" numbers were not far off the entire B2B segment when they were fully prospecting 8 hours a day vs an R2B person who is hybrid between prospecting and stores. Use your common sense, why would they not can the entire R2B Channel and give the entire dirt to B2B. Why did they just took the zero duns away from B2B and rolled it to SMB? Why is it effective next week R2B is taking over the 1-20 employee space? Verizon is bullish on the entire channel and the month to month market calls is already showing an aggressive trend of R2B New Logo close rates sky rocketing as more people are getting trained. You can sit and not accept the facts but just go on your tableo report and look a the numbers

I laugh when people say R2B has always been profitable or more profitable than B2B. We don’t even have 1 year of data to show if the r2b organization is profitable in real outbound B2B field sales. We don’t even know if they can survive and generate their own revenue without the retail stores brick and mortar locations supplying them with Inbound. We’ll talk next summer after a full year of outbound sales snd we’ll see who’s profitable then

@h4 well all the r2b account managers (I’m being hyperbolic I don’t mean ALL but like 70%) were never provided with the coaching and training to develop the skill set to be able to prospect in a 100% outbound sales motion and generate their own pipeline without relying on inbound. And not only were they never taught that (because 75% of the RBSMs have 0 B2B sales experience and have only worked in retail for 20 years) but they were never afforded the time because it was required they be at the retail store 85% of the time supporting those donkeys. as a result they are all panicking and dipping out back to retail or leaving verizon altogether because they don’t know the first thing about b2b outbound sales. And the remaining 15% of r2b who actually knew what they were doing and developed that skill set have all just said “F it. Might as well just apply for mid market” and they good ones are slowly leaving to mid market. That’s why there’s so many open job reqs for r2b right now 😂 that org definitely isn’t displacing b2b mid market any time soon haha. Nice pipe dream tho.

I personally think R2B is the safest channel away from layoffs. For one reason only, and that the account managers are compensated soo low. A lot of people here saying R2B is profitable and that is actually true.. and im not in R2B. I can see a world where R2B and the rest of the smb channel take over the entire B2B just like what they did to Verizon Connect midmarket last year

@dc Foreal!! B2B channel with their high glory horse milking the same existing base customers slamming non standards but cant close 5 new logos a month. With the new commission structure out where you're only able to win by closing New Logo and now they're struggling bad and exposed. So Please LOL

@dj there’s elaborate reporting on all of this and it’s not that difficult to go see how wrong you are. I get that the myth and scapegoat is convenient but I can tell you with confidence there’s a reason most of the consumer group market presidents are gone, namely the ones that agree with you…

R2B is by far the most profitable channel for Verizon business. They’re the entire company’s engine with New Logo and this was said by chris flood and other leaders. The numbers show it. Time and time again, it’d be the same b2b & retail people coming in these forums saying R2B would get cut lol. Matter of fact, R2B account managers are the least paid in salary compared to b2b 😂.
So pleease with the cuts. Least paid with the most gross adds volume and new logos 😂😂😂

@db dont tempt with a good time!

@dj it made the stock value go up which is always great in the short term but hey, let’s run 100 hunt groups on a B2B account.

R2B

Where we paid two people for the same sale

Where we built a nation off the back of TYS from consumer to business which was net zero but looked "new" on paper AND with lower ARPA

Where we made iSign where anyone that had a garage sale or sold something on Facebook was a "business"

Brilliant Johnson!

@db sounds like there is a B2B rep in here with a sore mouth and knees. Go sell for the man B2B work horse. R2B was very profitable for Verizon. They are paid a sh-t salary and get paid off of mostly new business. Meanwhile B2B milks the same cow dry.

Such a sh!t show organization and always has been. No retail stores to eat off anymore?? Go cry somewhere else. Welcome to the real business sales. It’s sink or swim. R2B was never nothing more than a glorified retail role. Dan should have sold you off with the retail footprint to indirect….

@ce I would like to connect with all of you who were promised a base salary increase after the transition.

@cc they hyped up so much that we were suppose to have a great base salary and all they did was stop OT. 14 years with Verizon and I’ve never felt so awful with this whole transition.

They need to cut senior managers and directors who micromanage you to death to show that they contribute. There salaries can be used to pay account managers better wages so they can work more peacefully.

And we were promised a base salary range after the transition to the new role

Been in r2b for 5 years. The jobs always been stressful but it’s become another level of stress to be transparent. 98% of the AMs are stressed out and not worth the new structure.

@a2
“ Angels on the sideline
Puzzled and amused
Why did Father give these humans free will?”
Now they're all confused

What if God was one of us