So my boss left last Friday, and not gonna lie, I think a lot of people are wondering what happens to the team now. He was basically the person driving most of the strategy and a lot of the ideas, and he was always pushing us to question the process or just find a way around it if it was getting in the way. Which honestly was sometimes really helpful, but I also think it rubbed a lot of people the wrong way and he probably burned a decent number of bridges. I’m still pretty early in my career, but it’s hard not to look at all of this and feel like the bigger issue is that there just isn’t a super clear strategy from the org. I’ve heard way more people frustrated about the lack of collaboration and alignment than I would expect, and now that the person who was basically setting the direction is gone, I think everyone is kind of sitting here wondering who’s actually going to drive things now. Feels like the writing is kind of on the wall....
11 replies (most recent on top)
@jd Provider is a great place!
@dm Provider is the worst place!
@hk Great advice. ☆ This past year has been extremely stressful. Sadly, I love my job and team, but things are changing and not for the good.
@OP Get that resume updated and get it out there. Start applying. Its a pain to do so, but you are much more hireable while you still have a job. Keep your head down and stay focused at work. You are young, you have options and experience. I would suggest getting out of healthcare insurance with all of the upheval not only at Cigna, but with the whole industry. Dont limit your search to local, go national. You got this.
@d2 what area were you in. Much different in the Provider Space.
Sounds like he was a good boss. I was a sr mngr who managed the same... challenged the status quo, how can we get better, etc? I also got my marching papers not too long ago. They don't want people who think or manage this way. They want you to tow the line, put your head down, do what you're told.
Lack of collaboration and alignment is what happens when you lead to one instead of actually have well defined strategy goals and measure results. And yeah, pushing up against broken processes and failing orgs is a surefire way to put a target on your back, so your boss was wise to get out. The only road to success around here is licking boots and telling leaders what they want to hear.
@c3 I agree there are safeguards however that’s only on paper when in reality there aren’t any. HIH employees don’t know about them and potentially don’t care. Once these large clients find out that their data has been accessed in India it’ll be terrible since that causes contract issues. This happened to DoD accounts, talk about a national security issue. Imagine a foreign adversary paying the people in India to access data to help them.
@ah 🤣🤣🤣 all companies are doing this. Clients can pay optional service fees if they don’t want this to happen.
As someone who is very engaged in setting up contracts for vendors, there is a lot of rigor around these processes.
There are also safeguards for Hyderabad as well, however, there is a little more flexibility depending on contract language.
Someone should be alerting the American public I mean customers that their data is going offshore to be exploited to stop this.
I’ve been frustrated that I can never get our offshore “coworkers” to fulfill requests or even respond to emails.
HIH is a major roadblock to progress.