It sounds like there will be some rethinking of the stringent no-WFH trend that was starting to roll out earlier in the year. I have on good authority that FB and the leadership team are taking a different tact here than before. I hope SLT listen... — read more
Sev
Everyone that I know is still getting 2 weeks for every year. Not sure that will continue but it's awfully hard to change that when you've set a precedence for so long.
401k match Coming back soon?
Will we ever get our 401k company match back? The economy has obviously rebounded from the low point and seeing as I got the standard 2% raise & they TOOK away 3% by taking away the match, it would seem only fair for them to re-institute the match!! — read more
Do you feel safe returning to the office?
No! Even more after I saw this video! (Link below) 1 person infects 6 6 persons infects 36 36 person infects 1296 1296 person infects 1,679,616 This obsession that the firm has for micromanaging employees is outrageous and rampant! Why... — read more
Sinking ship?
Is this a parody account or are these real comments on here? Hoping for your sake, it’s the former
sapience
is it installed on UK machines? ( I assume it violates GDPR so they can't)
We're #s
We are all just a number and they don’t care if you been with company a day or 50 yrs, whether you’re a valuable asset or not one at all. George’s moto of “People make the difference” has been long gone since JY took over. George would be disgusted... — read more
Where do you guys see us 6 months from now?
Let' say November 2020
POTUS and FB have something in common
They love generals and they love ignoring them. I love what Gen. McC. said today at Forum about helping veterans by enabling remote work where they live (their hometown). That's a meaningful, good idea not just for them, but everyone! But I... — read more
Epay
It’s my understanding the epay division is going to undergo a massive organizational change with their group president moving to another role and their cio taking over as group president. The cio’s number 2 would then take on significant scope. The... — read more
Updates
Any significant updates from the weekly call?
A 'wave' of layoffs is coming for $100,000/year
https://finance.yahoo.com/news/jeffrey-gundlach-sees-unemployment-wave-hitting-white-collar-jobs-224443437.html
Sapience II
Barclays attempted to install it, but they had a change of heart: https://www.cnbc.com/2020/02/20/barclays-backtracks-on-staff-surveillance-system-after-criticism.html
Self-awareness not mandatory at OFD
COVID issue has exposed OFD leadership and all of the little corporate puppets that mindlessly fall in line. The presenters want to be heard keep on jabberIng through the meetings assuming that we actually listen to the BULL**** updates. Please... — read more
Any news on Alpharetta consolidating
To another office location or you think they will keep it til lease run out
Give it a chance
Not sure everyone is giving frank and first data much of a chance. Try your best and reflect at year end, you may be pleasantly surprised
Strength of Culture
As an OFS person I have to admit OFD has a much stronger ERG program and desire to create a diverse and inclusive culture. I attended a session yesterday to discuss the present racial tension and that call never would of happened at OFS, I should... — read more
Amazing to me
It is truly amazing to me how amidst an age where people are dying from a pandemic, rioting and looting is spread throughout the country, serious problems abound with millions out of work and hundreds of thousands more dying and a person on this... — read more
Sapience
Can someone tell me how to see if it's on a machine? What's the fu software name, does it show in task manager, etc. Are we being given access to our data? Has anyone had their Sapience data held over their head in a review-type... — read more
Less than a Month
Early Warning for the OFS folks, be prepared for fast and furious change. Frank is going to come in like a hurricane when JY leaves and he is finally fully in control.
Management, Morale, Loyalty & Quality
Goes without saying that there has been a cultural shift over the last year at the firm. Management has cultivated an environment which has largely been fear based. While this may drive up KPIs or other management metrics and 'increase productivity'... — read more
Move away
I departed FS about six months ago and have slowly dropped reading this board as it is unhealthy to remain here. We KNOW the situation and nothing new is posted much these days, not layoff numbers to be sure. Move ON to a new life and job. Let FB... — read more
I'd rather not.
You know it is bad when you'd rather be laid off (amid a pandemic), than to continue working here.
The Infinite Game and the New Fiserv
Fiserv leaders, read this book by Simon Sinek. Frank certainly should as he lives the dark path. In the intro - describes exactly what’s going on right now. “The results of this default mindset are all too familiar: annual rounds of mass... — read more
Who else is dreading having to return to the office?
I have an extra two hours each day since I don't have to commute one hour each way to the office - and it makes so much difference! My day has improved significantly, despite everything that's been going on around us. And I don't think I've ever been... — read more
Trading
Watch the leadership stock trading closely. It tells the direction this company is heading. Going to be bumpy
Does anyone here?
Does anyone here think it's mere coincidence that Frank and crew all worked for JP Morgan during the housing bust? Do your homework.
Atlanta’s First Data, former exec to pay $40 million for scam charges
You can not make this stuff up folks. https://www.ajc.com/business/atlanta-first-data-former-exec-pay-million-for-scam-charges/iE4M15JzaLA6rybZrodxjP/
Employee fired on spot for having anxiety issues during video call with manager
I'm aware of an employee who was on a daily video call with his manager at 4PM, where the employee was having some anxiety and froze up to a degree during the call. The employee had just recently been promoted and was well-respected at Fiserv. The... — read more
ISO Card Laundering under Frank
https://seekingalpha.com/news/3576039-fiservs-first-data-settles-charges-of-iso-credit-card-laundering Should that $40 million come out of Frank’s pockets? Or will it lead to more layoffs to pay for it?
Frank is miffed that we're all WFH
You can read between the lines when leaders address you; he's miffed, and I'm not sure he believes himself when he says "no rush" to get back. I am not sure why he dislikes WFH so much; I feel like we've been pulling our weight and working hard... — read more
Censorship
Not just individual comments, but noticed that entire posts have been removed from this board. How fragile is Tony Soprano?
Sabotage
Fiserv corporate has literally sabotaged this board by removing posts and posting on each thread. What a bizarre insecure organization does this. Along with giving employees a goal of filling out the engagement survey in their favor its no wonder... — read more
Mental health
How does one navigate the effect these 'efficiencies' to departments takes on mental wellbeing? It's becoming more and more difficult to find any motivation to care about Fiserv, about anything. I'm OFD and accepted I'm a number on a spreadsheet... — read more
You Are Not Alone
May is mental health awareness month. Each year millions of Americans face the reality of living with a mental illness. Now more than ever before, it is important for the mental health community to come together and show the world that no one should... — read more
He Saved First Data. Now Fiserv’s
New CEO Sees a Changed Payments Landscape: https://www.barrons.com/articles/fiserv-ceo-digital-payments-fintech-frank-bisignano-financial-services-technology-covid-19-51589489904
Endless Cycles
The endless cycle of hiring spree followed by layoff lottery (wherein it isn't really a process of ditching deadwood, but mostly about settling scores, protecting the good ol' boys, and ditching the newbies who haven't quite learned how to play... — read more
Frank was asked directly about layoffs. This was his response:
How many layoffs have there been? We've been working very hard on how we've taken expense out and not affecting people in a manner. We've had the benefit of having a lot of outside contractors and having a lot of outside spending. And that's... — read more
Zero Job openings in Brookfield but...
26 in Omaha. Writing on the wall.
FTS travel
As OFD I know travel is audited extensively. Who and why and if it makes sense. It’s clear OFS FTS travel has raised a lot of flags for “anomalies”. If and when travel does occur expect it to be the OFD way, not the OFS version