When the strategy is "do more with less," somehow it's always the people doing the work who end up doing less... because they no longer have a job.
Another round of collections and IT displacements. The folks who kept systems running, helped customers, solved problems, and cleaned up the messes are thanked with a meeting and a severance packet.
Nothing says "valuing people" quite like calling layoffs a "business transformation."
Wishing everyone impacted the best. Companies can replace positions on an org chart, but they don't replace the experience, dedication, and relationships those employees built.
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Though I could not caution all
I still might warn a few
Don't lend your hand to raise no flag
Atop no ship of fools!
There were 2 management roles that were displaced in collections. The reason given was cost savings due shifting work to overseas call centers and AI. Two 25 year plus employees thanked in the only way PNC knows how.
@11r but how did this individual get specific names?
Shout out to the ja----s who decided it was a good time to send a MANDATORY Zoom invite as a phishing attempt. Read the room!
2 billion in profit wasn’t enough ?
Alot in DNA I know, happen last week
@sq very new! Its always 15-20 yr employees that pay the price
This new layoffs? Or we just talking this year.
@b9 Its facts I've seen it on LinkedIn and know some personally. This is part of PNCs business model. It really is a thankless place.
First I’m hearing of any of this