All the banks open in our town of 20,000 people. Usbank is the only one closed up to this point. Literally waited in the drive thru for over 20 minutes and the line was backed up into the street. Great bank! Great customer service! NOT

Source: CBB Welsh DRs

It has become abundantly clear that USB not only no longer cares about their employees who have become numbers at best, but also obviously doesn’t care about their customers. All decisions are made solely with a bottom line in mind and it doesn’t... — read more 

Is anyone else noticing this? ATMs not working, systems crashing, not enough employees, branches being temporarily closed or "blacked out," and nonstop dysfunction, and it all seems to be getting worse. The employees working in branch are very... — read more 

WM and PCG will be hit HARD very shortly, expect either half of all positions gone or the complete elimination of the PCG role. Investment side will be hit but not as hard as customers are causing a meltdown of their phone system with the economy... — read more 

Anyone has the scoop on the real reason why the latest CIO, Jorge Ortiz was let go, just after hiring him less than a year ago? Chris Higgins retires and an endless, fruitless search inside goes on for six months, end up hiring this guy and then... — read more 

S. Bank is now under a hiring freeze. I'm guessing the next step is layoffs. Any ideas when the employees can expect it?

While there are uncertainty during this tiring time, I do appreciate (and is surprised) that US Bank stepped up and provide a temporarily premium pay to its front line employees. Front line employees are really risking their lives to help customers... — read more 

Read the Facebook comments. The IT problems are out of the bag now. Will be a problem very soon

Wells Fargo, US Bank, Citi and JP Morgan Chase will defer mortgage payments for three months. State chartered banks and credit unions will offer similar deferrals. The banks also pledged not to initiate foreclosure sales or evictions for the next 60... — read more 

Anyone else see Andy Cecere just got a 40% increase on his salary. Must be nice to be on top but leave your employees struggling. What is ethical about anything you are doing?

Accused of the same Crimes as Wells Fargo and not a peep on this board. Bad timing. Going to be brutal with layoffs

From my understanding, State Farm agents will be able to open us bank accounts, offer loan products, etc. I don’t understand the direction Andy is heading and I certainly don’t like it. What’s the point in a banker if you are allowing insurance... — read more 

Comment in this thread - it'll be the main thread.

Feels like every day there is some sort of re-org being announced mentioning further re-orgs to come down the line. Things are uncertain and people talk. Seems many are looking to leave. Mentions of many layoffs coming down the pipe.

Tell me what's the logic behind attending an in-person meeting while your branch only has 2 FTE. The info shared in the meeting can easily be covered in a quick conference call. They let you scramble for coverage help and deal with it. Upper... — read more 

I dont know what part of technology US Bank is investing in when there is not card reader machines, no wire transfer function online, and not to mentioned the old ATMs like eating your customers' debtcard on daily basis.

Cecere only wants his golden parachute. A sad story of incompetence.

This deserves a thread. Two faced management.

Call me Boomer, I don't care. I don't use mobile because of hacking. I have a secure home computer with firewalls. My husband designs and builds computers for a living. I want to see a person when I deposit a check, not depend on a scanner or picture... — read more 

Per Investopedia : While it may be understandable that a company would want to concentrate control of the business into the hands of its core leadership, the truth is that buybacks are increasingly utilized as a way to boost executive... — read more 

Is this the biggest location you have? How many employees are at Minneapolis?

Not even the President of Retail Payments was safe this round.

I am an Assistant Manager who has been with US Bank over 10 years. I just accepted an offer for the new CRC role last week. I wonder what the new incentive plan or sales goals will look like for 2020. What have you all heard in your markets?

The Assistant Manager position was replaced with the Client Relationship Consultant position. Now they are hiring Business-Banking Development Consultants to work in the branches according to the article in American Banker. Do you think those... — read more 

If the market makes a turn soon, do you think there will be US Bank Layoffs 2020? Any news or rumors?

Don't trust HR, they send your severance to payroll over a week late, dont pay you for hours that were worked.

Andy had given us laptop, big screen monitor, branch remodel with private cabin, upgrades teller furniture etc. But customers complaining what is the meaning of this remodel when there is no staff in your branch. All cabins are empty and one... — read more 

Interesting that these new positions that were created mirrir positions that were eliminated and when tenured employees are applying they dont even get the courtesy of an interview but instead , they receive an email stating they are not qualified... — read more 

An email stating your not qualified, but yet you have oeforned the same for over twenty years! Curious to know what the age ranges are for all who positions have been eliminated. Sounds like usbank is using corporate restructuring to remove tenured... — read more 

It's really hard for us to accept layoffs after working so many years but better opportunity will knock our door soon. Just believe on yourself and don't look at your past anymore.

Andy has played the smart game. He knows Assistant Managers and TC'S has important role in the branches and he laid off them which will effect the Branch Managers because now BM have to do both jobs until they hire CRC Positions and after hire CRC, ... — read more 

We are the one who is bringing sales, revenue, profit for the US Bank and they laid off us. I understand banking is changing and everything is digital but this is absolutely wrong way to eliminate us. Opening new position and not telling us base pay... — read more 

As a assistant manager who had been with the company over 16 years I’m scared the new client relationship consultant role won’t pay comparable since I was already at level higher than others in our market. Anyone else received feedback of the highest... — read more 

There you go: 8 days ago · U.S. Bancorp is eliminating thousands of branch workers as it adjusts to changing customer preferences, according to a person briefed on the decision. The cuts will be in the low thousands, the person said, asking not... — read more 

This doesn't make any sense. Why the big call and layoff scare if they are just changing the position name. Most AM I know will most likely get the new role same pay and same hours. Its just a lateral move. What are we not seeing that is coming down... — read more 

Usb takes away your job and then forces you to train others to take your position. How emotionally manipulative can these people be!? I feel disgusted to have to ride out my time as one of their chess pieces until I get my severance. Emotional and... — read more