#customers

Broadcom is toast:

https://cloudinfra.blog/fidelity-vs-broadcom-the-lawsuit-that-should-terrify-every-vmware-customer/

Att quickly discovered some unauthorized access to customer online accounts in August. User is and answers to security questions were obtained from outside of att and used to log in. Impacted accounts have been locked by att.

“We don’t just raise prices to raise prices,” said Stankey. “We raise prices when we think we’ve given the customer greater value.”

AT&T is suffering from an alarming customer problem | https://www.thestreet.com/retail/att-is-suffering-from-an-alarming-customer-problem

Looks like they are targeting sales channels now for late trimming after squeezing what they could. They eliminated customer service teams which effectively made customers lose their mind, the new guy Shah doesn’t care about his people or the customer and looks at them as a number. Lots of support lost and they are now not even letting customers cancel to fluff numbers. If you have to fake numbers and fire people to

Enough opinions on this company. New customers are the lifeblood of any company. How many new customers has TDC won this year, last year, and the previous year? What is the YoY trend? This vital metric will tell you all you need to know. And if TDC is hiding this from the market, you have your answer.

call center reps got Dcris back and the fraud has already started placing new orders for upgrades new orders for name changes and new orders that customers didnt even know they were getting. no oversite at all and the managers are promoting it watch as numbers go up for things reps should not get paid on

#fraud

Atleast with Cigna, I can buy their stocks. USAA is customer owned and gives it policy holder dividends. Can policy holder of HCSC limit executive pay or play a role in governance?

How long do you think SAP can pull this scam on customers?
Do employees look at RISE and think this is the future?

Did your store just increase the prices of 1300 items like mine did?

And we’re not talking little price increases either. Some items increased by 20-40 percent!! How is that possible!? The customers are going to be shocked. I know I was.

I guess this is the tariffs finally becoming reality. I don’t think our customers have any idea what’s in store for them. They’ve been complaining like crazy before this, wait until they see the prices now!

Hold onto your hats boy and girls. This sh!t’s about to get real.

With all the negative publicity about the company over the last year, I wouldn't be surprised if this is one of the worst peak seasons as far as enrollees are concerned. Thoughts?

Verizon experienced a nationwide outage this afternoon leaving tens of thousands customers across the United States unable to send texts or make calls.

Reports of cell service outages began at around 12pm ET on Saturday, according to Down Detector.

There were almost 24,000 outage reports catalogued on the site, which tracks interruptions of service for many different companies.Countless outraged customers said on social media that their phones were stuck on SOS mode.

Verizon has said it is aware of the issue and apologized to those affected.

'Our engineers are engaged and we are working quickly to identify and solve the issue, Please visit our Check Network Status page for updates on service in your area,' a spokesman said.

'We know how much people rely on Verizon and apologize for any inconvenience. We appreciate your patience.'

Another garbage article on the importance of business integrity. The how does not matter with this company. If it did, I wouldn't be told by my managers to lie on my work order reporting on a daily basis. In order to avoid taking hits on their ISP numbers , EVERYTHING is the customer's fault. Bad switch, CE. Unit train in the way because of no power , CE. No room to spot cars because we didn't pull their loads because of bad power , CE. Everything is the customer's fault. Recrewing trains, call a fake power move. Lies upon lies upon lies.

AT&T was sc--wing up my broker's ability to authenticate my account so I Iost some money on a trade opportunity this afternoon because I could not get into my account. It is going to be a little more than the $0.37 you paid me in guarantees the last time AT&T created connectivity problems.

https://www.infoworld.com/article/4041727/ibm-cant-afford-an-unreliable-cloud.html

The article discussed "IBM Cloud experienced its fourth major outage since May,"

"These outages couldn’t come at a worse time for IBM. With healthcare, finance, manufacturing, and other industries increasingly depending on AI-driven technologies, companies are focused on cloud reliability. AI workloads require real-time data processing, continuity, and reliable scaling to work effectively. For most organizations, disruptions caused by control-plane failures could lead to catastrophic AI system failures."

"IBM has reached a critical juncture. In today’s competitive market, cloud reliability is the baseline expectation, not a value-added bonus. IBM’s repeated failures—particularly at the control-plane level—fundamentally undermine its positioning as a trusted enterprise cloud partner. For many customers, these outages may serve as the final justification to migrate workloads elsewhere."

"To recover, IBM must focus on transforming its control-plane architecture, ensuring transparency, and reaffirming its commitment to reliability through clear, actionable changes. Meanwhile, enterprises should see this as a reminder that resilience must be built into their cloud strategies to safeguard their operations, regardless of provider."

MY OPINION: I don't think that AK knows Cloud. It is supposed to be his background, but I think he is mediocre, but of course, a good politician and how he got the big gig.

Here's why I say this: If anything should not fail is CLOUD. This is where he can show whether he deserved the big job or not. If he can't get his domain of expertise right, then what can investors expect in terms of Quantum, AI, etc?

He was working on this cr-p years before he got the big job.

Investors: Hey, AK, if you can't figure Cloud out after all these years, how can we trust you with the rest?

Very strong focus on selling these days. From delivery partners to client partners: everyone has been asked to contribute to quarterly revenues. Looks like the old IBM days of shoving iron ( aka Z systems) down everyone’s throat and generate revenue.

Anyone know how Amazon business is effecting WB B2b sales ?

Verizon will soon have the least amount of post paid subscribers.... Wait nvm BYOD +!!!!