#leadership

Let's gooooooo! He was one of the good ones.

Anyone able to summarise what went down on the town hall today?

I hope he Axes VPs and high ups, those money su-king actors. They are the axis of all evil. They don’t know anything about the frontlines and the struggle. They come in to take pictures and F off. Get rid of them!!!

Dan is big proponent of AI. We need to create a of excellence for AI. Whoever is going to win AI war is going to be the next leader in this space.

Lowell got rid of everybody around here that knew anything he just wanted a bunch of yes men and hatchet men. You could see this coming a mile away when the management catch phrase became" I don't need to know your job to be your manager."They should just find everybody from Massachusetts that is still here in a position of power and ask them "how did you get your job here" ? There is definitely still a serious amount of nepotism around here that is leading to a lot of stagnation.

Dan said in another 22 days they will have the plan which will be 44days him being a ceo, so who ever said nov 20 they will probably turn out to be true

Our floor was being renovated in ATL- Lenox so TSC Leadership allowed us to work from home 2 days a week while renovation was being completed until December 1st. Porter visited ATL and reiterated it.

Today we get an email that they finished early so back to 5 days on Monday! “We know this is short notice and you may need to make some adjustments to your schedule”. What a joke. Don’t ever let AT&T tell you they care about you.

Good job Frank and executives, way to take a great company and absolutely drive it into the ground. Why did the board ever hire this guy? He was a failure at First Data and brought his failures to Fiserv. He is an mo--n, a selfish person, and terrible leader.
I don't know how Mike is gonna raise the company back to where it should be.

So let me get this straight. When the analysts are citing CM and his sale of stock as a reason for downgrading and selling stock, and lowering the outlook, under already existing pressure about future revenue, you have to wonder. All the layoffs (savings) that have come under CM are moot when it comes to a downgrade because of what CM did. I think SC needs to take CM out to the shed because his layoffs took good people out of Oracle, and maybe his layoff plans saved millions, and his boneheaded sale just cost ORCL billions. Way to go.

Well, that was a sobering speech from the CEO. Good luck to everyone!!!

Dan was head of the board of directors while we were losing market share. He nodded yes on all of it and let Hans run us into the ground. Tony was the CFO during this too. But we pay them millions now to fix what they caused haha. Only Verizon could be this stupid. Dan should have been thrown off the BOD and Tony should have been fired.

Politics over work
Preferences over people
Too much favorism

Such mind set allowed to grow Arista

All DC leaders should be fired in next layoff

I worked for Fiserv in 2011 and 2012. We were trying to merge platforms. What a nightmare. At the time they didn't believe in Project Managers (maybe that's not a bad thing). But it was total chaos. I have no idea about the outcome. But it was just to much for me to witness. I moved onto FIS which was a step up from a discipline standpoint. God bless all those who are going to gethurt by all this. There are a lot of senior leaders who simply dont care. That will change some day. But probably not in my lifetime.

WTF!

The nerve of the Stink to show TV ads stating that AT&T provides secure business services when Toxic-T has lost hundreds of thousands of customer's data multiple times over the last few years.

The Stink thinks everyone is d-mb when the Stink is the dummy! Well, that and the Stink is a POS!

Want a change in public perception? Take bold risks and reverse course from what has transpired from 2016 to now.

1) Take advantage of these commercial real estate discounts. Let's buy small offices in our Top 50 markets. Have a space for all of our channels to collaborate regionally. Let's bring more headcount to Customer Service in America and away from India, Philippines, etc.

2) Lets actually own our Network again Network engineers who are part of the V-team (non-contractor). Why don't we have large Verizon branded Network Trucks and Vans outside of our FiOS footprint? We need our network to be VISIBLE.

3) It was really motivating for all V-teamers to see Hans enjoying himself the last 9 years at NFL, NBA, and NHL games. Really?? it seems that's all he did was post morning running videos and having fun at our expense. Let's have less of that Dan. Let's actually meet and have discussions with your employees across all channels.

Lastly, Dan, let's use your Fin tech background and connections and lets make it clear we are part of this A.I. and American Crypto movement. Verizon strategic crypto reserve? Verizon customers earn crypto rewards? It would put us in limelight for bold change and get on the radar of this current administration. Who is BIGLY on America First companies and companies bringing back American Jobs

As you are making personnel decisions you should know that he must go. He was Frank's lawyer for a decade with a one year break when he was picked second to the Fiserv lawyer. Think about it, he has been at every advance meeting of earnings as the top legal and compliance official. He has been in every conversation about audit, compliance, governance and not ONCE did he ever say hey Bob and Frank maybe that is too aggressive we shouldn't do that???? Also, oddly he was given "operations" responsibility, was that to detract from his responsibilities for legal and compliance. Did that compromise him or at minimum distract him from his role as Chief Legal Officer. I think you or anyone would know that he was either complicit or incompetent and as a CEO you need a Chief Legal Officer who is trusted.

You just knew that when Frank got in there, he was going to f*ck up SS and it was going to cost all of us.

Dave Watson is stepping down (yay!) and will become vice chairman.

Steve Croney (why?) is replacing Dave Watson.

Pretty sure if you want to change the trajectory of the company, stop hemorrhaging subscribers, and increase revenue, you shouldn’t promote someone who has been a leader during the hardship times.

Guess more layoffs beyond the latest announcement is in our future for 2026.

Another set of disastrous results, yet another excuse of word salad - "While continued macro volatility and near-term uncertainties on government funding decisions weighed on transactional print this quarter“

RESIGN NOW CEO !

the talented leaders left in 2019/2020 and made bank at other companies. the current group went along with the plans that just sank the company and much of that equity has evaporated

I’m guessing the VEC isn’t the answer to everything then. HCL appears to have been a disastrous strategic move, or at least very poorly executed. It just feels like that whole area needs to be completely changed around so it finally puts the customer first. I’m hoping for more investment and better leadership

These Managers provide conflicting directions which they don't even understand and are USELESS......waste of space. Fiserv needs workers.

Your leader knew and did not tell you sooner.

The person who shook your hand and smiled at you in the elevator knew and didnt tell you sooner.

The Meetings you were not invited to was not coincidence but deliberate.

The Conference you went to and your Sr. Leader said your jobs were safe... lied to you.

Those friends that say they will keep in touch, soon will fade. Remember this for you are even in this situation again you will be able to read the signs sooner.

I’m wishing the new tech team all the best, man. It was about time we got some fresh tech and ki-led it at what we do. I’m stoked for our company and hoping for more wins.

https://www.morningstar.com/news/marketwatch/20251029375/fiservs-former-ceo-left-the-fintech-company-in-crisis-trump-put-him-in-charge-of-social-security

Xerox's decline has been nothing short of alarming. Over the past year alone, we've witnessed a staggering 59.6% drop, bringing the decline to 80.26% since 2020. Leadership is the cornerstone of any thriving organization, and I'm utterly perplexed by why Steve B remains at the helm amid this losing streak. When I joined the company in 1999, my stock was valued at $70.58; today, it languishes at a mere $3.43.

I've sat through his last dozen or so town halls, and it's clear that Steve has a knack for serving up a buffet of excuses, each one seemingly more inventive than the last. A close friend of John Bruno confided that Steve B's golden parachute is now a financial burden, and no sane executive is eager to captain this sinking ship. Steve's compensation must be recalibrated to reflect the dismal stock performance. John Bruno has yet to add any value, and Louie Pastor seems to be draining the company's vitality, all while we (the workers in the trenches) continue to bail water from this floundering vessel.

The board has been covertly seeking a way to oust Steve, but they're caught in a quandary with this 125-year-old institution—there are no willing successors. And if Steve were to step down voluntarily, the personal cost would be too great for him to bear.

Is Joey available to go tell Frank he is a fraud and low life parasite? I remember Frank on the all hands calls in 2014-15 saying he was a real estate guy and did not know much about payments. That was probably the most honest thing I ever heard him say.

Also remember Franco used First Data money to buy thousands of copies of his side-kick Joey's lame book, and mailed it to employees. I read it, a complete waste of ink and paper, and used it as a door stop for awhile until a flood in the office made it moldy.

I don't think that man is going to turn around Target. "I just watched 5 with Fiddelke: A Target Conversation" And it pi---s me off. I thought Cephas or Ashley Petzold ( She left Target in 2024) would be a good options for CEO. But No. Please keep on boycotting Target. I know Q4 is going to be sh-t

I want to understand how much control a Sr director or above has when it comes to saving their favorites over people who actually work?

I know atleast 5 people in my org who got hired because they are related to so and so leader in one way or another. You can tell how bad they are at their work.
They could not even get hired based on their own capabilities.

Am I crazy or did that town hall this morning not give insight to anything? The only time Farley talked about rto was how personal he took the conference room hack but the culprit has been found and fired. Being the first GTH since this policy went into effect and not addressing it in the slightest is such a coward move by leadership. How does he get paid 20mil + gifted jerseys to drive around Utah in a Bronco and give these sh---y town halls?!

https://www.wsj.com/business/c-suite/fiserv-erases-30-billion-in-market-value-after-new-ceo-pulls-guidance-63c8ba9f?st=erghX1&reflink=desktopwebshare_permalink

Anybody listen in on the call with the fighter pilot this morning at 9 am talking about Leadership? What a bag of hot air! I wish I had a dollar every time he said ‘fighter pilot’ I got nothing from that call.

She is in India shopping for more sweatshops to outsource more onshore ELV and resulting in more layoffs.

Where are far left, far right, maga, union type people not talking about this?

F&&@ing Greed.

Congratulations leadership team! You’ve wiped out 7 years of growth in 2 quarters - but don’t fear…This new leadership team will bring it back - even though they haven’t got the first clue how to address the complexities of the various acquisitions of the last 2-3 decades.

16 core platforms to 5!..Yeah, right. If you force a bank/cu customer through a conversion then they will RFI/RFP to the competition and you will probably lose that client for causing them pain. Add to that the continuing shrinking of the FI business in the US through acquisition, merger and liquidation…It’s ugly!

The fact that the CEO threw out Agentic AI as the savior technology within the first few minutes of the presentation just shows they’ve been spoon fed by their consulting advisors (e.g. McKinsey, Bain, etc). There isn’t a single person in the leadership team that can describe how that would work against their biggest problems - i.e. Customer Satisfaction.

Let’s see how this changes for full year results.

The collapse of Fiserv should be a warning sign for every US citizen. The executive branch of the US Government is operating in the same way as Fiserv...even some of the same players are involved. The outcome will be the same. Find a safe haven for your assets and buckle in because this will be a wild ride!

Anyone know when the next major round of exec stock vesting is? I'm guessing with so many 32+ folks seeing the internal writing on the wall: disorganization, complete lack of strategy, 996 culture, etc that there will be selloffs and a quitting spree.

"[Schulman is] facing an uphill battle to revive the faltering stock."

Schulman also promises to be "fiscally responsible". Wow.