It seems the directive is to charge people for phone cleanings and password resets? Anyone else being pushed to fudge these numbers? The OST definitely has nothing in it about either of these things. Any clarification would be great.

Severance package was updated effective 11/1, that other poster was right It's gonna be a fire sale.

4 out of 6 market presidents shown the door! Any confirmations?

I've said it before if they let me go I'll see to it they never win root again or any other awards they may use instead.

Hearing a lot of rumors and basically no department is safe, no position is safe. November 20 is the date I’m seeing and hearing, But I am hearing more than anything that SMB is really on the chopping block. What do we think is going to happen to SMB... — read more 

What is the plan for indirect? VZ could do like AT&T and T-Mobile and just chop the position completely.

Performance/Talent reviews are happening now for Director levels and above. Districts will consist of around 10 stores. SMs will take on a larger roll and accountability will increase from Rep level up. No more minimum threshold. Basically you hit... — read more 

Due to the current economic climate and the future efficiency of AI all major companies are making cuts to keep up with the rising costs to do business. Even if AI isn't a realistic strategy companies are all in because the potential is too great to... — read more 

Majority of R2B reps are going to be gone with an opportunity to apply to retail, B2B or another position. Retail business support will be a combination of B2B, AI and a new support line similar to click to call that basically will process... — read more 

The new CEO is basically coming in to cut and slash Verizon into a cheaper bootleg version of its self. No one cares about network quality it’s all the same. Verizon is only going to win if they lower prices not add fees. In order to do that it’s... — read more 

Multiple layers of leadership are going to be trimmed and consolidation of Director and Senior Director roles with larger districts and less Directors and Senior Directors. Small non performing stores switched to indirect. Say good bye to retail... — read more 

Did they do away with this? I have not gotten a single survey this month nor have I received on since June.... What is going on?

11/21 Do not expect severance packages to be as generous as before.

I am not talking about AI here. Stop with all the daily emails and invites to countless town halls from VP to SVP levels and above. We don’t need Up 2 Speed Videos. Give me the daily Newsletter with more details about the whole company. Stop... — read more 

start trimming down the fat. all the useless directors, associate directors, “client executives”, all of these useless drones that do nothing but pat themelves on the back.

So I received an email that we are being sent employee badges soon. I have been work from home since Covid and haven't had an employee badge or reason to use one since then. No announcements about RTO either.

Does anyone know what the new regional structure will look like after they drop down to 3 VPs in GNT?

Pulse is optional but we are pressured to take it or else my store looks like a store with lots of concerns. Upper management with non stop pressure. The survey is good but the top top big wigs forcing it is BAD. So if you ask me it’s mandatory. If... — read more 

https://www.reddit.com/r/verizon/s/7gSIKrwdH4

I witnessed a sale yesterday where the individual selling never even printed a quote for the customer. Instead they built up an entire quote on tablet and told them about the mandatory pro setup charge and how we would wave it for them. However they... — read more 

Complete garbage!

Verizon is a train wreck stuck in mud. They have not improved or learned anything in years. Different year same leadership mistakes. They need a Maga like shake up and stop being cheap on infrastructure. From network to systems they cheap out and... — read more 

Did anyone notice a difference in the Q4 pulse survey? It looks like the question are geared toward leadership. The last comment box directly asks what action has been taken since the last survey. Maybe the new CEO is looking to make some changes for... — read more 

Exited last August via layoff with VSP. I often return to this board to see what’s happening. Hearing rumors of Oct 23 reminds me why I am so glad to be gone. 20 years in and glad for my gracious exit over a year ago. Bounced right into a new career... — read more 

Keep value segment and RIFs the Verizon teams. We have and will always be better than verizon. They want to pretend they know or understand what we do and Clearly they know nothing about prepaid. Heck, they can't get even get their Accounting... — read more 

RIF coming soon and notifications will be on 10/23. Believe it will be 6% across the company and all departments will be impacted. Thanks for the usual early Christmas present, Verizon.

https://www.reuters.com/sustainability/boards-policy-regulation/verizon-names-former-paypal-ceo-dan-schulman-ceo-2025-10-06/

Verizons 3rd party bet on customer service is still backfiring. They lose more customers than they gain just because of the incompetence and inability of those 3rd party teams.

So what's the big announcement in the download Thursday?

I wonder if Verizon will have to pay $100,000 to the government for each H1B visa holder to work in the U.S. under the new executive order. How many employees do we have with H1B visa and what departments?

A company like Verizon, which provides a consumer service, is fundamentally dependent on a healthy and stable customer base. By adopting a strategy that prioritizes short-term financial gains from cost-cutting at the expense of its workforce's... — read more 

Verizon's strategy of using technology to become more "efficient" and cut its workforce is harming employee morale. The company's relentless focus on cost-cutting and a perceived lack of value for its employees will, I hope, lead to a downward spiral... — read more 

Why do they need to send a verification code to the phone when we've already verified in store for and pushed click to call? When the customer doesn't have a phone because it possibly broken, it becomes an hour on the phone and yelling at the... — read more 

At least until spring. Does this seem suspicious to anyone else?

Not looking good so far can I bank on the iPhone launch or do I start slamming already?

Yes we are going to have fun in the future. we don't need to pay for a phone line. It is a car payment. We will cut it and will just get a land line. The past was the portable phone. The future is no more phone to hold. We can't afford... — read more 

We are going to see something crazy really soon. People will cut lines as they lose revenue and get laidyed off. The is going to mean one thing an one thing alone. PHONE PLANES MUST GO DOWN.....PHONE PLANES MUST GO DOWN. We can't afford india... — read more 

Do your managers help you make calls?

True? Another cost cutting move forcing employees into long commutes.