#automation

Have anyone heard anything about life? Service to be exact? We have been told an AI system is being pushed to agents offices. Unsure if anyone has heard what’s going on over there.

The reported win comes ahead of Cognizant’s second-quarter earnings, scheduled to be announced on July 29th.

Cognizant technology is expected to automate medical billing, claims processing and customer service operations.

Wells Fargo has eliminated 79,000 jobs over the past six years as part of an ongoing efficiency program. The bank's headcount has decreased for 24 consecutive quarters, with a further reduction of 3,500 employees in the last quarter. Executives anticipate operating with fewer staff due to advancements in technology and AI. Despite these cuts, Wells Fargo is actively hiring in growth areas like customer-facing roles and technology development. This strategic workforce reshaping aligns with broader industry trends of leveraging automation while investing in specialized positions.

https://www.peoplematters.in/news/strategic-hr/wells-fargo-cuts-79000-jobs-in-six-years-says-more-layoffs-are-coming-50894

We have fiber and FWA. Why don’t we leverage AI coding tools and OSS Home automation aggregation products to build our own free single pane of glass product to control virtually any home IoT device??? That’s value. We likely all have home IoT devices. The built in home aggregate software that comes with Android and iOS is all hot garbage. It’s low hanging fruit for a company that aims to have an operating income of 25B by 2028. We could become the defacto home automation platform. It could be a freebee for our customers and a paid product for those that are not with us for one reason or another. If your answer is we can’t do this because we su-k. Well then we should probably solve that. Because this sounds pretty simple and easy if we can get out of our own way. If Dan can’t figure out how to bend the company into something that can pull an idea like this off. Then he isn’t doing anything besides cutting jobs. Thus Wall Street should analyze us down. This is a low cost value proposition that a company with profits north of 20B should easily be able to pursue with AI coding tools these days.

Does anyone else feel that Leadership thinks we are a bunch of AI illiterates? AI is in its infancy right now, yes in a few years it will capable of replacing employees. But lets be honest, right now it has a lot of limitations.

BAC up
C up
JPM up
GS up

broad market Financials up 1%

WFC down.

Because you can't fire your way to growth and you can't AI your way to efficiency (all you are doing is automating broken processes, ensuring they stay broken). Ford found this out the hard way and ended up hiring back 350 engineers they fired.

Management is rolling out a brand-new "Competency Model" framework for upcoming mid-year reviews that completely changes the rules of our jobs right after a massive layoff. They are introducing a mandatory "AI Competency" metric, requiring everyone to use AI tools daily and even "configure simple agents" just to be rated as "Effective" in their roles. This is a transparent move to force a smaller, surviving workforce to use automation to absorb all the leftover work from our departed colleagues. By rushing this out by August 31 alongside mid-year "goal adjustments," management is building a paper trail that redefines what it means to do your job well. If you don't adopt these new automated workflows, they can mark you as underperforming even if you are doing your core job perfectly, creating a loop hole for them to shift to performance-based terminations instead of layoffs so they can dodge paying severance down the road. Just when you think they can’t go any lower, they now want to take away severance pay

A new report details significant job losses in Nebraska's food processing industry. The state accounted for nearly 3,900 of the 8,000 regional job cuts. Tyson Foods closed its Lexington beef plant, affecting over 3,000 workers. WK Kellogg and Skylark Meats also announced Omaha plant closures. Tariffs, automation, and shrinking cattle herds contribute to these declines.

Nebraska

https://nebraskapublicmedia.org/en/news/news-articles/report-details-nebraskas-heavy-loss-of-food-processing-jobs/

General Motors laid off over 1,000 workers at its Detroit Factory ZERO. The company then introduced 50 AI-powered collaborative robots at the same plant. GM stated the layoffs were temporary and unrelated to the new machines. UAW leaders expressed outrage, believing automation is displacing human labor. The union also faces internal controversies and leadership disputes.

Detroit, Michigan

https://www.msn.com/en-us/news/insight/gm-layoffs-spark-uaw-backlash-amid-robot-rollout/gm-GM40D9CBE5?gemSnapshotKey=GM40D9CBE5-snapshot-0

Many U.S. businesses anticipate job reductions in July. WARN filings indicate a more careful hiring trend. Technology, cloud services, and manufacturing firms are most affected. Companies cite automation, artificial intelligence, and efficiency as driving factors. The overall job market appears stable, yet growth is becoming uneven.

https://www.newsweek.com/list-of-companies-laying-off-employees-in-july-12128209

Sitting here reading my job duties and how much of it as an IE is being replaced. I think the next roll of layoffs is going to be because positions like mine are being taken over by AI . I mean each couple of months I have less and less work due to it being automated . So, I think we are going to see this more and more throughout Texas Instruments but also probably the industry .I think this is where the next layoffs will be aimed

Ford is rehiring veteran engineers to fix quality problems created by Ford's rush to implement AI/automation (admitted by their VP of vehicle hardware engineering - Charles Po-n). Oops, duh. At least they recognize the problem and how to address it. As an aside, building an already designed vehicle has got to be more "automatable" than designing a cell site and the even more "thinking/thoughtful" part - walking that project through all of the issues that pop up from the initial design through turn up.

https://www.businessinsider.com/ford-ai-hiring-veteran-engineers-2026-6

You can Google it I'm not posting a link.

I got a crack out of the article. CEOs should tell us more about how they're moving jobs overseas, decimating the workforce with AI, while accepting larger and larger bonuses.

• A significant shift in sentiment has made the job of running a company tougher, with CEOs complaining they are overworked, overstressed and subjected to endless scrutiny.
  The rise of political populism and volatile shifts in trade policy have contributed to the decline in admiration for CEOs, with polls showing they are no longer as admired as they once were.*

Rob decided Ai was better than Humans? I heard there have been lay offs in favor of Ai.

Elastic, a data-search company, plans to lay off approximately 281 workers. This decision aims to reduce operational complexity. Executives cite AI automation as a key factor. The company still expects net headcount growth. This growth is projected for the current fiscal year.

San Francisco, California

https://www.bizjournals.com/sanfrancisco/news/2026/06/24/elastic-layoffs-ai-search.html

Job losses due to implementation of AI is coming soon .

Ford recall wave hits 387,000 vehicles amid record NHTSA alerts
Massive Ford re-recall: Over 387,000 Ford vehicles are being recalled again for safety issues, covering multiple popular models and repeat defects.

Record recall pace: NHTSA has logged more than 300 recalls in 2026 so far, with Ford, Jeep, Honda, and others facing major safety campaigns.

Owner impact rising: Even free repairs can mean lost work time, transport hassles, and resale concerns, especially under do-not-drive warnings.

https://gmauthority.com/blog/2026/06/uaw-blasts-gm-for-installing-robots-on-factory-zero-assembly-line/

This isn't "efficiency helping workers." It's using AI to shrink the human side of the business while squeezing the remaining people harder. Classic corporate playbook: Automate repetitive tasks → reduce headcount/support → demand more output from fewer (or worse-paid) humans → call it progress.
AI does boost productivity. But pretending it won't displace or devalue roles — especially when contracts are being rewritten to reflect exactly that — is corporate gaslighting. State Farm isn't the only one doing this, but their "Good Neighbor" branding makes the disconnect especially glaring.

Reference - https://www.hcamag.com/au/specialisation/hr-technology/all-our-human-developers-could-be-replaced-by-ai-within-a-few-years-sap-boss/579647

Statement of intent which will be moved towards gradual actions!

The very same thing Oasis does can be produced out of the box on most AI platforms.

ChatGPT / Claude premium offers numerous agents now built in click and go type that do many things that needed a manual agent build.

You literally type into chat monitor this server for Xyz and set triggers conditions and it does it for you.

DXC don’t have the resources these AI companies have…. Which bell end thought clients would pay us millions for this?

Watch for more "savings" coming. . .

https://www.wsj.com/video/how-ibm-saved-45-billion-using-ai/C3EDE5AB-F38B-4281-8A92-0421C8753129

By: WSJ Leadership Institute
49 min. ago

IBM senior vice president of marketing and communications Jonathan Adashek explains the company's "client zero" initiative, which utilized artificial intelligence and automation to cut $4.5 billion in spending over three years. The IBM executive also explains how the technology is freeing up creative teams from menial tasks and generating more targeted sales leads.

It was a fun ride while it lasted but time to go. I was on the Automation/Remainco side and don’t have faith in that team to set any sort of real strategy. (“Launch more NPIs” is not a strategy) For those sticking around, best of luck in the coming Hunger Games! I hope you like eating curry.

Our is going no where fast. Promised returns and automation delayed. We always seem to be getting different results from the same prompt. Still. AML part is going to be pushed live, fake it til you make it right?

I bet the corporation is going full on AI where UR and Care Coordination Nurses will be replaced. Instead of paying $70,000 + benefits to nurses. It is cheaper to use AI that work 24/7, no sick time, no PTO, no health benefits.
I can tell you l have seen AI approve claims and misread the clinical criteria that should have been denied. It will actually end up costing the corpration more money loss in the long run.
I see it on a daily basis.

As MB sent a letter to his org 3 hours ago, the era of unlimited tokens is officially over in Oracle. Well, didn't last long and they already threw in a towel, starting rolling out on Monday from AI department of all places.
Everybody will be assigned a weekly limit. I guess we will see on Monday what is the limit.

I think it's a very bad sign, even Oracle lost confidence and this AI bubble is coming to an end very fast. They just now treat it as an expensive limited resource to augment productivity, no pipe dreams of full automation and some revolution. Energy cost grounded this whole thing very quickly.

We need to be using more AI to trim cost here at T. We are going backwards if we don’t.

UPS announced a significant workforce reduction. The logistics giant is downsizing by 20,000 people. This includes closing various facilities. The company is aggressively moving towards automated hubs. This shift is part of a move away from Amazon.

https://www.aol.com/articles/17-big-layoffs-know-130513000.html

How close are they to the dream of everyone below certain levels being replaced by AI or completely replaced via labor arbitrage?

A rough % is enough.

General Motors is adding cobots to its Factory Zero. These collaborative robots are being introduced in Detroit. The factory previously experienced significant layoffs. The United Auto Workers union is expressing displeasure. UAW's concern stems from the automation and job impact.

Detroit, Michigan

https://www.crainsdetroit.com/manufacturing-logistics/automotive/cdb-gm-cobots-rankle-uaw-20260616/

https://www.aljazeera.com/amp/gallery/2026/6/11/photos-indias-workers-are-training-ai-robots-to-take-their-jobs

With a smartphone strapped to her head, Indian housewife Nagireddy Sriramyachandra films herself slicing mangoes to train artificial intelligence-powered robots to take on household tasks in the future.

Earning 250 rupees ($2.6) for one hour of video, her mundane recordings are invaluable for global tech companies teaching machines how to move like humans in the real world.

Has anyone heard of any future layoffs for Benefit Verification or Prior Auth reps?
It seems like Health100 is being made to take over the majority of our work.

Verizon Replacing Its Customer Service Personnel With AI Has Turned Live Chat Queries Into Low-Quality ChatGPT-Like Replies, Enraging Customers.

We’re only moving forward with automated eligibility for their DSNP plan you won’t have a role anymore.

Appreciate your business over the years.

We all know it's coming and we know they'll do anything to cut labor as much as possible. All of us here have an expiration date.

Here is a polished, punchy version of your post that keeps the aggressive, anti-AI edge and focuses entirely on the economic strategy to break the system:

If you genuinely hate AI, now is the time to band together and ensure it never becomes permanently embedded in your work life.
The strategy is simple: Use Copilot for anything and everything, no matter how small.

Why? Because right now, the costs are heavily subsidized. GitHub has already started shifting toward metered billing, meaning every single prompt costs tons of tokens. By this time next year, full-blown model access will be completely unsustainable for corporate budgets because of how expensive it actually is to run.

We are already starting to see Copilot throw "too busy to respond" errors. Keep pushing it. Keep up the volume. The current pricing model is a house of cards, and if we maximize consumption, the technology becomes completely unfeasible to maintain at the rate we're paying.

PS: this post was generated using Kroger copilot. Fire me

I have a PhD for 20 years now and most of my papers are in AI. I worked for 5 years at Fiserv as a product director before I left! This lady keeps referring to AI, but she is simply talking about workflow and automation. This is not AI. Can someone please educated her? Is she just another Gibbons?

Snowflake's CIO made a notable statement. He indicated using layoffs as a strategy. This was to persuade employees to utilize AI. The company aims for increased AI adoption. This move highlights a focus on technological integration.

https://www.theinformation.com/newsletters/applied-ai/snowflake-cio-says-used-layoffs-convince-staff-use-ai

Siemens Management Call Today discussed massive layoffs coming through 2027 upwards of 20,000 employees globally. Massive restructuring underway for all business segments through 2028. Divestment of many areas due to AI adaptation and automation.

I’ve noticed that leaders keep pushing for AI when we actually need more automation. AI is not deterministic and is a struggle to implement. If they want correct answers 100% of the time, why not implement automations instead? Makes no sense…