#ai

To see any law passed in US will take decades, by the time that happens US job markets will be dead and people become poor. Oh well the capitalism.

Can someone explain to me what this team does besides using IBM Watson to monitor use cases and do reporting?

Do not think about chatbots. Do not think about AI (pick any ChatGPT etc) writing an email or summarizing a meeting.

That is not the real threat.

The real threat is the dozen projects happening behind the scenes that are automating back-office work. Every major consulting company now has platforms for this. They are clunky today, but they are getting better every day.

The question is: what parts of your job can be broken into steps, stitched together, checked by another system, and handed off to an AI agent?

Not every job. Not every task. Not everything a person does in a day.

But the hard parts? The repetitive parts? The parts where you pull data from one system, compare it to another system, create a report, update a case, send a message, escalate an exception, review a document, check a policy, validate a form, summarize an issue, route a request?

That is exactly what they are building.

And it works.

It does not have to be perfect. It only has to remove enough work to reduce headcount. Then humans become reviewers, exception handlers, and cleanup crews. Then the AI gets better. Then the exceptions get smaller. Then the human layer gets thinner.

My guess: we have about 2 years before this starts rolling out more visibly. Around 5 years for a serious ramp. In 10 years, anything in banking that can be automated will be automated.

Every single company in our industry is looking at this. Every single one.

Texas lags in artificial intelligence job growth despite high salaries. A study ranked Texas 36th nationally for AI job listings. Oracle Corp. laid off over 25,000 employees recently. These job cuts are tied to AI investments and company reorganization. Other major tech companies also reduced staff due to AI implementation.

Austin, Texas

https://www.statesman.com/business/technology/article/ai-layoffs-salaries-texas-22215699.php

Cognizant Technology Solutions plans to cut approximately 4,000 jobs. This represents about one percent of its global workforce. The company is shifting towards automation and artificial intelligence. It also launched Project Leap to invest in AI and digital capabilities. This marks the second round of layoffs under CEO S Ravi Kumar.

https://www.cnbctv18.com/education/cognizant-plans-4000-job-cuts-amid-ai-push-launches-project-leap-ws-l-19896374.htm

Vertex plans to lay off 170 employees. This decision supports a strategic shift. The company aims to become AI-first. CEO Christopher Young announced the change. The layoffs are part of this AI transition.

Philadelphia, PA

https://www.bizjournals.com/philadelphia/news/2026/04/29/vertex-lays-off-9-of-workforce.html

They just want the board to be pleased. No one wants AI, we don’t use it except for occasional copilot. NONE of the products use AI in true fashion. It’s all fake

#AI-mad Verizon to continue with cuts after CEO's jobs warning
Verizon CEO Dan Schulman has now completed the 13,000 layoffs he promised last November, but more could lie ahead. [ Lightreading 📰].

Iain Morris,International Editor,Light Reading — April 30, 2026

Company bosses occasionally praise their employees in public and note the importance of talent. That doesn't quite ring true when they are cutting thousands of jobs, as many are, which might partly explain why lauding AI is now much more fashionable. Attributing job cuts to the solid efforts of the new AI recruit, which bosses have anthropomorphized by saying it is an "agent" or does "reasoning," is even trendier.

It's quite a turnaround from a few years ago, when linking #automation, let alone AI, to job losses was as taboo as nudity in the workplace. No, no, managers frowned, new tech will merely liberate workers from drudgery and provide time for more satisfying pursuits. This was obviously before generative #AI (GenAI) threatened to liberate content creators from creating content so they could spend more time cleaning laptop screens or making tea – until GenAI turned out to be a duff substitute prone to mendacity.

Regardless, investors, if not employees, like the sound of a super-lean and highly profitable company run by AI rather than people. Fearful of missing out on a new tech bonanza, authorities have stopped worrying about the risks and jumped. Suddenly, the hallucinating software developed by a strange cult of effective altruists is being foisted on the world's population by governments and companies of all types. No longer taboo, the linkage between #AI and #joblessness has been normalized in that process.

Into this maelstrom stepped Dan Schulman on October 6 last year, when he was appointed CEO of Verizon, one of the biggest telecom operators in the US (and, therefore, the world). It has been a major US employer, with more than 180,000 members of staff back in 2012. Yet by the time Schulman joined, just 100,000 were left after multiple rounds of restructuring and #layoffs.

Schulman's Verizon shrank even more rapidly during his first three months in charge and already seems to feature more agents than The Matrix. It's "where we have agent-building capabilities," was how he described part of Verizon's AI tech stack to equity analysts on the company's earnings call this week. Another layer "is where we deploy agents," he continued. The cost cutting looks set to go on.

'Never send a human to do a machine's job'

In the last decade, most of the job losses at #Verizon have had very little to do with AI and almost nothing to do with its generative version, which did not even exist until around three-and-a-half years ago, when the company was already down to fewer than 120,000 employees. Even so, another 30,000 had disappeared by the end of last year, including about 10,000 since Schulman took over. In November, he had warned staff of plans to cut 13,000 jobs. All those now seem to have been cut. "We're running leaner with the 13,000 reduction behind us," said Tony Skiadas, Verizon's CFO, on the earnings call.

https://www.lightreading.com/ai-machine-learning/ai-mad-verizon-to-continue-with-cuts-after-ceo-s-jobs-warning

Infosys CEO Salil Parekh confirmed the company has no plans for layoffs. He stated Infosys has not conducted any layoffs in the past year. Parekh believes artificial intelligence expands work opportunities rather than reducing them. The company intends to hire approximately 20,000 fresh graduates in 2026. Infosys is also actively reskilling its engineers to work with AI-driven tools.

https://www.peoplematters.in/news/ai-and-emerging-tech/no-layoffs-at-infosys-as-ceo-says-ai-is-expanding-work-report-49481

AI and shifting supervisory roles to lower cost regions like India can significantly reduce operating expenses in call centers. AI tools handle routine inquiries, automate quality monitoring, and assist agents in real time, which cuts down on staffing needs and boosts efficiency. At the same time, outsourcing supervisor roles to India lowers salary and overhead costs while still maintaining 24/7 coverage and scalability. Together, this combination allows companies to streamline operations, improve response times, and maintain service quality at a fraction of the traditional cost.

"The company faces challenges with limited IT resources and staffing shortages in its vertical markets."
Uhhhhh, well maybe quit laying off the IT staff and hiring incompetent Offshore folks.

"The company is still in the early stages of broader commercialization of its AI offerings, which may delay potential revenue growth."
Translation. I know we SAID we an AI company, but we've never really sold AI before. (Forget about the fact that we still havent created anything AI, unless you count ChatGPT making up our press releases)

Sure, AI has it's place, but it's not a solution for everything. Employees are raising real, valid concerns: rising costs, the need for more flexible work arrangements, job security, and clarity around salaries and bonuses. Redirecting those concerns to AI is just proving, yet again, employee input isn't being heard or valued.

Over hiring in past 5 years
AI is coming
Space is limited
100% in office is coming
RIF coming to go back to headcount 65~70K

Cognizant announced Project Leap, a restructuring program costing up to $320 million. The company allocated up to $270 million for employee-related expenses, including severance. This plan aims to realign operations for an AI-driven environment. Cognizant expects to achieve $200 million to $300 million in savings by 2026. The company also plans to hire over 20,000 fresh graduates in 2026.

https://www.peoplematters.in/news/business/cognizant-sets-aside-dollar270-million-for-layoffs-while-launching-global-reset-plan-49482

If you like self-harm follow the PAM dude who constantly shares AI slop on LinkedIn. That's a full time job bro.

A major theme for this fiscal year will be to get technical quick or get left behind. In the era of AI there will no longer be an excuse to not create revenue regardless of your organization.

It’s time to unionize, boycott and fight back against the parasite class that are stealing our wages and replacing the workforce with AI. The middle class is all but dead. It’s the parasite greedy one percent class and the working poor. I for one am sick of the wave theft while we are slowly being replaced and told to work harder for the same barely living wage.

https://techgig.com/amp/news/jobs-layoffs/ai-reshapes-tech-jobs-indian-it-firms-issue-layoff-warnings/130165883

Behaviour Interactive recently laid off approximately 40 employees. Rumors circulated online regarding the reasons for these layoffs. Allegations suggested the layoffs were due to unionization efforts or opposition to AI. Behaviour Interactive denied these claims, stating they were unrelated. The company explained the cuts stemmed from decreased demand for mobile and casual game development.

Montreal, QC

https://wnhub.io/news/hr/item-50700

All this AI push to make Shell better is just lip service by so-called leaders wanting to save money with reduced headcount. Before long, there won’t be any employees to buy their products. It’s laughable that YL and his merry bunch of “leaders” think employees are stupid enough to believe it’s anything else.

Cognizant launched Project Leap to transform its operating model for AI-led delivery. This program involves investments in AI capabilities and workforce reskilling. It will also result in employee layoffs as the company shifts to an AI-led pyramid. Cognizant expects to incur $230-$320 million in costs, mostly for severance, in 2026. The company anticipates $200-$300 million in cost savings from this initiative.

https://www.thehindubusinessline.com/info-tech/cognizant-launches-project-leap-for-ai-led-future-signals-layoffs-and-reshaping-of-pyramid-model/article70921384.ece

CVS Health is reducing 313 positions within Aetna's small group insurance business. These cuts are part of a broader $2 billion cost-cutting initiative. The initiative has already eliminated approximately 1,500 Aetna positions since late 2023. The affected roles are located in Connecticut. Roles from analyst to executive director in sales, underwriting, and account management are impacted.

Connecticut

https://medcitynews.com/2026/04/ai-driven-layoffs-in-healthcare-navigating-legal-risks-and-operational-challenges/

So I put AI on tthe resume.

I can make CoPilot hallucinate with the best of them!

Indian IT and outsourcing companies filed multiple WARN notices. These included Hinduja Global Services, Infosys, and HCL Technologies. Filings occurred in US states like Texas, Florida, and Pennsylvania during early 2026. This surge indicates accelerated restructuring, exceeding 2025's total. Artificial intelligence adoption and cost pressures are driving these changes.

https://www.msn.com/en-in/money/news/in-first-three-months-of-2026-hinduja-global-services-infosys-and-hcl-tech-have-filed-warn-notices-in-the-us-states-of-texas/ar-AA20uFSY?apiversion=v2&domshim=1&noservercache=1&noservertelemetry=1&batchservertelemetry=1&renderwebcomponents=1&wcseo=1&bundles=feat-es2020-c

Salesforce will recruit 1,000 new graduates and interns. This hiring push supports the company's AI-led product development. CEO Marc Benioff announced this initiative on X. The broader tech sector saw over 81,000 layoffs this year. Major tech companies are cutting jobs while investing heavily in AI.

https://www.peoplematters.in/news/talent-management/salesforce-to-recruit-1000-graduates-as-layoffs-rise-across-big-tech-49448

Supply chain sent a note to the contractor labor (mostly developers) that it is suspected they are using AI and those gains should be passed along to AT&T. Therefore their contracts amounts must be reduced immediately and every year for the next four years.

I unfortunately was not laid off. Honestly, I would’ve loved to have had 4 to 8 months of severance to get out of this he-l hole.

Unfortunately, I’m stuck behind in a company that’s already dead and doesn’t know it.

The company that Phil Knight and Bill Bowerman created is dead, it’s now filled with a bunch of overpaid mouth breathers, who are politicians more than business people, not the whole company but enough.

Nike’s AI hype is a perfect example. You have a bunch of re--rds running around for three f** years trying to make AI work at Nike and there’s been nothing of measurable value created. The enterprise doesn’t even have a strategy, even though it spent millions of dollars and 100s of resources to do “something” with AI.

Fortunately, the id--ts who decided to go with copilot were all fired or at least most of them. Unfortunately, a new group of id--ts will use AI as some sort of silver bullet to save the company when they have no experience actually doing anything with AI and the company’s problems have nothing to do with AI(at least at the present moment).

It’s just a bunch of people pushing technology they don’t understand, other than it’s a magic word to maintain influence, relevance, and job security.

Don’t get me wrong. Nike was a great company and a great American story. But that company is dead.

So to those of you who got fired, I wish you the best of luck and frankly, I’d rather not be on the Titanic as it sinks.

• Were you the one writing AI first or AI driven in your linkedin profile?
• Did you posted that “ I would like to share that I recently completed blah blah blah AI course” too often in linkedin?
• Are you the one who bluffs in meetings and throw big words all day long but dont do sh-t?
• Did you kissed the bottom really well all these years?

I am geniunely curious. What did you do right?

Not trying to stir anything, just curious how others see this.

CS sits on the board of Microsoft, and we’re seeing a strong push for Copilot internally.

Got laid off last week due to reorg at Gainwell — no notice, just same-day exit. Management changes, no budget, increased pressure on teams, and offshoring made the direction pretty clear in hindsight.

It’s a tough reminder of how quickly things can shift, especially with AI and evolving priorities reshaping the industry.

Too bad they dont have CS on the board of Microsoft so we can all get the Microsoft 365 reminder to "integrate copilot into your workday to prevent yourself from falling below 3 days a week!"

RTO has become AITO

Your notices go out May 1!

Mandatory voluntary compliance for AI user metrics...Now someone tell me AI is not a bubble

SAP strategy is what it has always been: wall off the garden and force the installed base to adopt mediocre software products.

This strategy will fail massively with AI.

1. it is now very easy to get data into snowflake and databricks, there is already massive demand for people who understand the semantics of SAP S4 data.
2. Using AI is so ludicrously complicated it is essentially a joke, you literally need 4-5 extra BTP licenses just to activate the tools, the plumbing alone requires a mini project of several weeks
3. Even if you go through this painful exercise you literally get nothing that you could not have gotten (even for free) outside of the SAP universe and most of these products are much superior to the SAP tools
4. SAP has no control over the LLM models

the only moat for SAP is writing back into the S4. This is the last defense, every other wall has been breached already

Cybersecurity firm Pentera is laying off approximately 40 employees. This represents less than 10% of its total workforce. The cuts primarily affect marketing and headquarters roles. Pentera is reallocating resources to focus on AI and product development. The company continues to recruit for engineering and AI innovation positions.

https://www.calcalistech.com/ctechnews/article/b1ioncnpzl

Artificial intelligence is creating a significant divide in the global workforce. Professionals with AI skills are seeing increased productivity and higher paychecks. Companies like Meta and Amazon are restructuring roles, with AI handling repetitive tasks. Human workers are left with high-order thinking, strategy, creativity, and empathy. This trend is leading to AI-related layoffs and job redefinition. Without proper reskilling efforts, this gap could become a major structural divide.

https://www.thehrdigest.com/ai-layoffs-are-creating-a-new-divide-in-the-workforce/

Got laid off today from Gainwell due to badge/rebadging, offshore changes, AI implementation, and poor management decisions.
Multiple accounts were affected, with around 50 people laid off the same day.
No prior notice — it all happened immediately.
Frustrating situation, but I’m staying focused on what’s next.
If you know of any opportunities, I’d really appreciate a referral.

Former Meta executive Clara Shih launched a nonprofit organization to help Gen Z navigate AI-driven job disruption, offering tools to match skills with careers as automation reshapes entry-level roles and shifts workforce expectations toward AI adaptability.

https://www.analyticsinsight.net/news/this-former-meta-exec-builds-a-nonprofit-platform-to-help-gen-z-find-jobs-amid-layoffs

I feel a bit apprehensive about the upcoming Global Employee Meeting. Our results were good and beat market expectations and I know I should not feel this way. We have a lot of positive cash flow and can sustain good growth if we continue the trajectory. This is one of those times where smart CEOs and executive boards and supervisory boards (elected) would try to invest in more headcount to get an edge over our competitors. But I know that will not happen because
1) The biggest SAP commitment is to create enough cash flow for executive board bonuses and group executive bonuses
2) The second biggest SAP commitment is to create enough cash flow for share buybacks. SAP intends to spend up to 2.6 billion € (without incidental acquisition costs) in the period from 5 February 2026 until 27 July 2026 at the latest. https://www.sap.com/investors/en/stock/share-buy-back/2026.html
3) The third biggest SAP commitment is to create enough cash flow for the AI fairy tale. I call this is fairy tale because the total cost of AI solutions, third party development to make those solutions work for SAP employees, operating costs related to AI and opportunity costs when having to fix AI mistakes is very high.
In fact, there are reports that AI costs more than the humans they are intending to replace. But compared to humans, they do not have "workers rights" and can be easily exploited at the cost of our environment.
4) Lack of empathy in our executive board members and elected supervisory board representatives. Every earnings call and global employee call has one or two speakers apologizing for something derogatory they said towards employees. This doesn't matter because they go right back to treating us like dirt again.
5) Commitment to fake HR plans. The new HR under Gina scrapped all previous HR programs and want to reinvent the wheel again. What this means is that they want to reduce workers rights and reduce employee benefits. And they create a lot of busy work for themselves to talk about but this work has no impact or has a negative impact on the SAP culture. We had HPOM and then Performance Management. God knows what atrocity they are brewing now.

This and many other reasons make me apprehensive about the Global Employee Meeting. I am expecting layoff news either as a big number or a small percentage every year. I wish we had the courage to fight back by giving low unfiltered scores. I wish we had more courage to elect better supervisory board members and not the same ones again and again because they have shown themselves to be executive friendly and not employee friendly. I wish SAP had a real long term strategy that went beyond "we are copying others in AI slop". I wish I didn't have to worry about having a job when I work for a company that is actually making a decent profit.

How are you all feeling about the Global Employee Meeting?

As you all know 75% of teh contractors in CX were made redundant during the last 3 months. Most of it happened in the CX centres.
The latest is, CX is getting rid of all small accounts and they are keeping only what they call signature accounts. These are major SP accounts like AT&T,verizon, BT, TI, DT,Telstra etc.
The CX enterprise business is in a lot of trouble for a long time. So except for few strategic accounts like Microsoft,google, etc, CX is getting rid of all small accounts. Their plan is to manage such accounts through partners. This is a big shift that will happen in the next 12 months. As a primary step, they are planning to cut 15% of all blue badges in all theaters. They are planning to justify it with AI efficiency improvement and margin pressure. So Braze for it amigos.

And most definitely less efficient and reliable. Small satisfactions. I might be jobless, but it will still be fun to watch it unfold.