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How this layoff announcement could’ve been handled better

Yesterday’s memo saying “effective Tuesday, 1,800 people will be laid off” hit me hard because of the timing and the lack of clarity.

Why announce something like that on a Thursday and then expect everyone to carry on as usual until Tuesday? The uncertainty is exhausting. It affects morale, focus, and the trust we have in leadership. And to do this right before the holidays feels especially disheartening. We work here. We contribute. We care. We deserve to be treated with respect and compassion.

I truly believe this could have been handled differently. Private conversations with impacted team members, or at least a clearer timeline, would have shown care and transparency. Providing support for those waiting and acknowledging what this means for real people and their families would have gone a long way.

To everyone still showing up and doing their best right now: you matter. Your work matters. This moment is difficult, but you are showing strength and professionalism that leadership should be proud of.

There is a lot of uncertainty about which departments will be impacted, and I honestly do not know what will happen. Many are wondering if the Service Delivery Enablement umbrella, including TES Operations, Resource and Ops Enablement, Workforce Management, Project Management, Global Business Integrations, and Quality, are safe. Much of this work is being shifted to TII, but there are already challenges with execution that are not being discussed openly. TII is being given a pass because they are more cost-effective on paper, yet the true cost is being felt by the people who built the systems, processes, and culture that keep this company running. It is painful to watch valuable knowledge and commitment being replaced by cost-saving metrics.

We deserve better communication, empathy, and honesty. And for now, all we can do is continue to support each other and take pride in how we show up in the middle of so much uncertainty.


GrowthX?

Has anyone managed to work out what Ramnaths latest email on his new initiative, GrowthX, is all about?
I can’t quite work through his management-speak word salad well enough to truly understand what this program is aiming to do.
I’m genuinely interested and will suspend my usual cynicism until I can understand the email.
Confused.


So remote folks shouldn’t expect anything definitive until the dust settles?

I’ve heard so many different versions, and it’s honestly confusing. From what I can tell, there’s still nothing final. Unfortunately, it sounds like the uncertainty for remotes will drag on a bit longer, especially for those who don’t neatly fit into the LA or NYC setups. Do we know if we could still get caught in this round, or are we considered a separate case altogether?


Any updates?

So far, it seems like folks in Ireland have been having a rough week. Nothing yet here, as far as I can tell. The newest rumor is that the big round might happen in the second half of November.

I honestly don’t know what to think anymore. This whole ordeal - the escalating rumors, the lack of official communication, and the high likelihood of layoffs, whether large or not - is making me really, really stressed and exhausted.


Q3 Earnings Call

I made two observations.

1) They spent a lot of time apologizing and saying they empathize with the employees and then go back to saying controversial things like we need layoffs even though we’re doing well and not providing any details on why layoffs are necessary y

2) A majority of questions asked on the chat as well as all the live questions were asked by people from the Indian subcontinent. I don’t look forward to another debate about Indians va the world but I wonder why we Germans don’t talk when we get a chance and instead we complain when people from other cultures are proactive.


Broken Culture

Too many occasions where someone wants to do good work but blocked by another. Too many emails don not get a response and this includes leadership. How are employees supposed to do their jobs or fulfill the asks and goals given by our leaders? Impossible. One cares anymore.


"Ask Me Anything, but only if it is about AI"

This is the second tech AMA where you are only allowed to discuss "AI". Why not let the meeting serve its original purpose? Let associates ask what they are wondering about. Sure, ask AI questions, but people should be encouraged to ask what they want. What a tone deaf joke given the state of morale.


35 Miles. No Clear Expectations.

How is it that whether the 35 mile rule applies depends on which leader you talk to? Some executives are telling teams that anyone living more than 35 miles from a corporate hub will be considered remote, while others insist there are no mileage exemptions at all. I'm seeing teammates receive different rules based on their department or their manager.

If leadership intends to allow mileage based exceptions, those criteria should be published so everyone knows who qualifies and why, instead of decisions being made behind closed doors. Teammates, myself included, have reorganized their lives around previously communicated expectations about remote work deserve clear answers. Is there or isn’t there a 35 mile policy?


Hurry up and quit to people not in Dallas

I am getting so sick of my Teams calls, meetings, and emails getting hijacked by team mates not in Dallas and literally talking so much that no one else has a chance. You guys aren’t the only ones who are working. We have to give our updates too and talk about our projects. It’s our company too. And this ridiculous RTO they are punishing us for in Dallas is because yall are actively annoying and hard to get rid off.


Why do they think the AT&T Guarantee is this groundbreaking idea?

They keep shoving this down our throat like we're the only ones who don't understand why it's valuable? No one cares if they get $5.37 refunded to them when their internet was out for an hour. Also, customers expect to be compensated for your service not working. Our leaders sound like such id--ts hyping this across all the signage in the office and these townhalls.


Benefits Email

I’m greatly disappointment in this company for sending an email encouraging employees to sign up for their annual benefits knowing most won’t be here in 2026. It feels incredibly insensitive and tone deaf. I understand that this is business, but we are also human and that should come with some sort of empathy.


HP San Diego, the end of an era

HP San Diego Closure, the end of an era (the era when HP put employees above stock price).

https://www.linkedin.com/posts/jaymelubben_it-was-bittersweet-to-attend-the-hp-san-diego-activity-7367689036586549249-2l9r/

"The handling of the closure of HP’s San Diego office has been a mess. Some people have received move or exit packages and know their last day and others have received nothing. We are being told that it is with HR and only they know. The site is closing on Oct 31 so the final date is known but nothing else is. Anyone else seeing this? This is really disappointing how badly this is being handled."

https://www.glassdoor.com/Community/job-hunting-in-tech/the-handling-of-the-closure-of-hps-san-diego-office-has-been-a-mess-some-people-have-received-move-or-exit-packages-and-know


Mike Lyons and the current MC have destroyed $100 Billion in Market Value

It looks like Mike is throwing everything at tanking results so he can have easier numbers to beat in 2026. He can blame Frank and Bob for everything in 2025. That is why the Board should of never brought in an outsider. Guy or Bob Hau should of been Frank's successor for exactly this reason. Meanwhile, shareholders are left holding the bag. Doyle and the Board should all be replaced. The only job of the Board is to get succession right and this is a F-!!


If they can’t even manage Slack properly, why have it in the first place?

We don’t need extra stress on top of looming layoffs. Some might find it amusing that people are reading too much into that org chart, but they should also realize many are genuinely terrified about their jobs. For some, losing it would have serious, life-changing consequences. I understand people panicking. What I don’t understand is how those paid to run this place can’t handle something as critical as layoffs more competently.


If you start feeling sick, you can't leave until 8 hours

My manager informed us that you will be penalized for taking PTO halfway through the day and leaving early since it will count as a day in office where you spent less than 8 hours.

This company really needs to get its act together and send out official information about this tracking. Nobody knows what the he-l is going on


Who decides on layoffs?

With the number of layoffs since 2022, does anyone know how or who selects the people or areas that get hit?

Is it HR?

Earlier this year when a girl on my team was notified, our ED said she didn’t know until that morning and my director said he found out just 30 minutes prior to telling us.


BNY and so called AI growth- Emperor is not wearing anything!

Robin and his toadies are telling the finance media a lot of fanciful stories on AI growth acceleration:

BNY now has 117 AI solutions in production, a 75% increase versus the prior quarter, including digital agents for payment validation and code repair. The company sees AI as a key enabler of efficiency and service innovation, with further benefits expected as adoption broadens

What in the world are these? They certainly aren’t applications. They are likely edits and mysource data content generators. But 117? Why is it that we the indentured ‘serfs’ working on Robin’s plantation never see or hear what these are? I go to all the town halls and product launch meetings ad nauseum and I never hear of this. Why do we find this out by reading Wall street journal and Bloomberg and not internally???

Not to mention they ‘imply’ or try to lead you to believe that AI is helping drive client growth:

Client activity and market trends: Higher client balances, robust trading, and increased ETF and private market flows

That’s just Jim Dandy, but it has more to do with the Government making market conditions way more favorable. BNY is just getting the benefit in spite of itself. And…. If you really take this apart, there is no increase in AUM! We are not winning major new business.

That’s the story and it’s why the market community is not responding with cheers. Investors are catching on to what this company and its shell game board of directors are really doing…. And what BNY is outright lying about!


Any org that hasn’t been affected?

It’s been a literal bloodbath, with little to no official information, and people are reporting layoffs basically everywhere. The US seems to have been hit especially hard. This tells me we’ve been in worse shape than anyone thought, and that this round is just the beginning of more chaos. If the rumored numbers are true, there’s no coming back from this to anything even remotely resembling BD as we knew it.


When will we get official communication?

With a few dates being thrown around - 10/20 and 10/28 - will we receive some sort of message/communication from Brian or Michael in the next few days explaining the "why" behind the cuts and the official numbers, or are they just going to let it ride and send out another poorly thought out message after the fact?