#leadership

I have faith!

What are people referring to? Have seen a few posts about this. I also missed the town hall where I read in a few comments that it apparently broke through a couple of times

is whether the new guy will be good for employees. That's all I care about. We've had others that have been good for the company and the stock but not for us. I hope this one will be different.

if the new guy schedules an all-hands this week And includes at least some assurances that he’ll treat us like actual human beings, there’s a chance he could be a good leader.
If he doesn’t, then he’s an axe man who wants to get rid of as many of us as possible

Why aren't any of the CEO's who make millions and millions of dollars a year taking the VSP and being transparent about it?

LEAD BY EXAMPLE!!

UNSTABLE PILLARS - FOSTER A HEALTHY ENVIRONMENT, DRIVING BUSINESS ACCOUNTABILITY

Hi Bank of America peeps. A few of us from Truist are checking in. Mike Lyons was just named our new incoming CEO. What was it like working for him during his time there? Solid leader? How did he handle culture, trust, accountability, and employee engagement?

Any flexibility on remote work or work-life balance, or was it more old-school in-office?
It's fair to say morale is quite poor right now, and many of us are looking for signs that things can improve with no expectations of instant miracles. Curious if you noticed any positive shifts over the longer term under him, even when changes got messy. Good, bad, or ugly, we'd appreciate hearing about it.

Hi PNC folks. A few of us from Truist are checking in. Mike Lyons was just named our new incoming CEO. What was it like working for him during his time there? Solid leader? How did he handle culture, trust, accountability, and employee engagement? Any flexibility on remote work or work-life balance, or was it more old-school in-office?

It's fair to say morale is quite poor right now, and many of us are looking for signs that things can improve with no expectations of instant miracles. Curious if you noticed any positive shifts over the longer term under him, even when changes got messy. Good, bad, or ugly, we'd appreciate hearing about it.

Hi Fiserv folks! Several Truist people stopping by your forum. Mike Lyons was just announced as our incoming CEO. What can you tell us about working under him? Decent guy overall? How was his leadership style? Transparent and approachable, or more top-down? Did he allow any real flexibility with remote/hybrid work or was it mostly strict in-office?

Things have been challenging at Truist for quite a while, and morale and confidence in leadership are at some of the lowest levels many of us have ever seen, so we're realistic that a new leader won't fix everything overnight. From what we've heard, he stepped into a tough spot at Fiserv too. For anyone who was there during his time, did you see things starting to improve on culture, trust, accountability, employee engagement, or work-life balance, even if the transition was difficult or painful at first? Any honest long-term thoughts? Good, bad, or mixed? Appreciate the real talk.

We are not mad at you. You stepped into this circus unknowingly.....best of luck

Therefore, I expect Sarah to be the first to take the new Voluntary Separation Program. But we all know she won’t. She got totally outplayed by the Trump administration and now far too many are going to pay the price for her ineptitude.

Right? As bad as Mike was, he was still better than Frank.

Start with Divya please.

that if you’re handsome and halfway articulate you will get many opportunities to fail upwards.

Only way to explain it for how incompetent he was here

He was working at PNC for 13 years. Any feedback about him, good or bad? Comment of his work style? What might he be executing at Truist?

Also, why did he leave PNC after such a long time. Passed over for CEO role?

Thank you - a Truist employee

https://www.vogue.com/article/isaac-mizrahi-is-targets-first-creative-director-at-large

I wonder if any leadership reads anything on this site (director and above)?

I do see various financial analyst articles about CDW touch on info that was mentioned here.

I also noticed Google AI include some of the info from posts on this site as analysis.

Just curious.

You’re spending a year fixing someone else’s disaster. Activist investors are circling. Employees hate the cuts. Shareholders hate the stock. Then a top 10 U.S. bank offers you its CEO seat. Who wouldn’t take that deal?

We wanted change, we got change. Let's wait for at least a few months or even weeks before we form our opinions on whether the new CEO will be good or bad for us. Or is that too much to ask for?

Congratulations to everyone on successfully participating in the CEO selection process by existing under it.

This is your friendly reminder that we'll all spend more waking hours under our CEO than under most elected officials, yet one is chosen by millions and the other by a handful of board members.

well ...

HPE is up 333%

DELL is up 3'300%

Funny when large $$$$ doesn't come with even a bit of common sense

Leave all zeros for Pulse. get your leadership fired before they lay you off!

dont listen to the people who say otherwise. those are likely bad leaders who are afraid of being downvoted

This spells nothing but doom for employees

Best news this year - Mike is out. Maybe now we have someone who actually understands payments and really cares about people instead of just saying it.

Now let’s get Dhivya out of here and we may have a chance.

The new CEO will want to make an impression from the start. My guess is he'll do it by cutting costs, whether that's needed or realistic or not. It happened with every new CEO and it'll happen with this one. The higher-ups fu-k up and we pay the price. Every single time.

The only two who know it well enough to fix!

On a scale of 1 to "heading back to the FB-plantation" how will the employees fair?

It’s because our so-called leadership are all id1ots and completely out of touch with what the average employee does here. For example, they tout the importance and success of meeting-free fridays. Don’t know about you all, but I’m still having meetings on fridays.

And, their justification for meeting-free Fridays is to wallow employees the ability to “connect with colleagues.” First off, the average employee is too busy to just set aside time to “connect” for the sake of connecting. Second, our colleagues are all spread out at different sites so it’s hard to “connect” on a teams call. Third, none of us have our own desks anymore, we have community seating, so even if we work at the same site, none of us even sit in the same area to “connect.” Forth, good luck finding an open area to “connect” in.

Since leadership wanted to try and cover-up their bad real estate deals and are packing us all in to the brim, there are never any conference rooms or lounges available. The other day, I saw two employees working in a focus room meant for one employee. Yeah, it’s getting that bad! Don’t let “leadership” fool you. They are just a bunch of inept employees who either have a piece of paper stating otherwise, got lucky or knew someone already in that “leadership” circle.

This has been the worst handled succession plan by a Board since Jack Welch retired from GE. Now the only option left will be to no real up the company. Clover alone is worth the current market cap. Mike was never the right selection but the fact that that they couldn't retain him speaks to the ineptness of the current Chair and Board. Even the activist investor knew it was a weak Board.

https://investors.fiserv.com/news-releases/news-release-details/fiserv-announces-leadership-transition

Mike is a gentleman but too much damage done by Frank. He can’t fix.

Takis is a horrible choice, he was groomed by Gibbons and didn’t have a role for a year after hiring Fiserv. Yes, Gibbons!

The Takis and Dhivya show will take FISV to $20/share. The chick Kent differentiate between workflows , automation and AI.

This company was at the top because of how prior CEOs before Frank respected their workforce, a reboot is needed.

Make the decision and bring stability.

I hope I am wrong but naming Takis immediately as the permanent ceo feels like a short sighted panic move. I am surprised they didn’t name him acting while the right long term leader could be found.

I've been here for for over a decade. Our people have knowledge and experience that can't be replaced. But leadership doesn't care. They've gotten rid of good people for stupid reasons.

They hire another old banker from another bank. Really thinking outside of the box here….lol.

I used to think that if I kept my head down and did solid work, that’d be enough to move forward. After a few years here, I’m not so sure. The people getting promoted aren’t always the most capable, but they’re usually the ones who know exactly who to compliment and when to be visible.

I’ve never been comfortable pretending to admire every decision from leadership or joining every little workplace circle. I’m polite, I help my team, and I meet my goals, but that doesn’t seem to stand out much.

It’s made me rethink how success works in some orgs. Skill matters, but being liked by the right people can matter even more. I don’t want to become fake just to get ahead, but I’m starting to see why some people do.

You should never have managers in charge who cannot tell leadership the truth. You have managers waiting to get a Greencard who are afraid are of losing sponsorsship.....Fiserv needs to reevaluate this. The Truth shows itself through stock value and client complaints. Why should client have to complain to the CEO to get help.

Urgent leadership meeting … no smoke without fire. Speculation?