#understaffed

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Adios!

My number has come up. Funny thing is our team was completely swamped and overworked on a skeleton crew already. Director made sure her friend circle kept their roles which will fall in her face in two years when half the ones they kept retire and the other half are incompetent.

Best of luck everyone. I’m going to reset my nervous system from this place and try to forget these past few years happened.


Understaffed and underpaid

It’s absolutely ridiculous that the phone queues have had a red alert almost daily for months now. Send another email about how we are the best place to work based off bogus surveys and more emails about record breaking profits while merit increase you’re lucky to see 2%. He-l they used to give us Amazon and door dash cards. Now it’s nothing .


So much for transparency.

As a result of all this bs and the way its been handled. I truely feel those of us left standing will be quite quitters as many of our teams were already understaffed and drowning in back logged work with NO expectations of receiving additional support only bs promises of relief never to come. I regret not taking the VSP option at least I could have started to heal from the decades of mental trauma this company has put me and others through.


Shameful, Scandalous & Incompetent. That’s being nice…

In the last three months we have been paid late once & have had our pensions messed up. Colleagues are leaving on mass, nobody is being replaced, we are expected to do more work without any benefits or reward and some colleagues are overloaded with that much work I’m surprised they haven’t left already. The company is a disgrace from top to bottom & the wage I receive with the responsibilities I / we is nothing short of scandalous. If you do a good job you get penalised & can’t pursue other opportunities, I have the mind to stop all my extra clearances & do the bare minimum. I used to enjoy working for DXC but every week gets worse, it genuinely feels like he-l, and the day I leave this torrid company will be the best day of my working life by far. I know that the majority of my colleagues are seeking new jobs & hopefully a load of us leave at once leaving a massive mess & for the system to collapse. If you are thinking of working for DXC don’t plan to stay here for more than two or three years otherwise it will become utterly unbearable & you will hate every single day.

What job should I go for next? One in a supermarket or a bin man? I’ll get paid more either way, I’ll have less responsibilities & I won’t be at risking of going to prison if I mess up.


Company policy explicitly says that 2 people must be in the store at all times

Here's a pet peeve. Why isn't company policy being enforced? Company policy explicitly says that 2 people must be in the store at all times. Why is this policy not being enforced? And why are DL's conveniently looking the other way on this? Strictly following this policy would help a lot, because then corporate would see how bad things really are when they see the amount of stores that would open late and close early every day.


Is Cigna planning to sell the Dental business?

In the past 6 months many people have been laid off, including some of our best leaders. We’re seriously understaffed now. Also, there is NO investment in this business and our IT portfolio has been cut to the bone. I never hear Sean C. even talk about Dental and he doesn’t seem to meet with Dental team members. I’m not even sure who’s really in charge now. There are no signs of real leadership anymore and the communication is terrible.

This used to be a great, highly profitable business with great employees. But it’s a pathetic shell of that now. This all makes me wonder if it is being stripped down in preparation for being sold, like IFP, Medicare and (soon) EviCore. Am I missing something?


Is there a freeze?

Our manager has been saying we'd get two new team members for what feels like forever. It's been months and nothing. No new hires, no updates, no explanations. I don't know if there's an official hiring freeze or if the approvals just aren't coming through, but whatever the reason, we're drowning. We can't sustain this much longer and nobody seems to care.


MoW

Too all MOW who work like dogs and all the sales reps and now RTM's who act like MOW dont do there jobs then how about you merchandise 400 cases daily and have messes left by lack of merchandisers at every store due to bieng understaffed, see what you can sell in, theres no time to even rotate or do backstock, the only way this company will ever be successful is if it hires enough people to do the job right, and they won't so the cycle continues. Get out and go to companies that respect hard workers. Tired of reps talking bs when they dont do half as much as most MOW on any given day.


Five jobs, one paycheck, zero help

Headcount keeps dropping but the work never does, so you just keep piling more on your plate. Meanwhile, your manager couldn't do your job if their life depended on it, so good luck getting any real support. It is exhausting and completely unsustainable. This is a nightmare and I'm sick of living it.


T2 Burn Out

Anyone else in a T2 department that’s consistently told by higher ups they are not backfilling positions and we have enough people. Yet everyday we’re in an alert due to terrible service levels and have tons of people waiting on hold, meaning we only do phones all day and all other activities are cancelled? If anything we are worse after the end of the year and tax season. This place su-ks the soul out of you after years doing the same thing. It appears the goal is to try and squeeze as much work as possible from less people. Leadership acts like the world is on fire if some business partners are on hold for a couple minutes.


Everyone here is just surviving

Nobody trained me. You're simply expected to know things, then get blamed when you don't. The mood is terrible because everyone is only here out of necessity. Corporate talks a big game about safety and standards but won't fund what it actually takes to meet them. They'd rather rearrange the shelves than make the job manageable for the people stuck doing it.


Not replacing people

Any other clubs that lose people find out that they aren’t being replaced ? We lost a receiver, a day forklift driver and someone in freezer cooler .. we were told they were not getting replaced .. yet the F/c now has a merch over there which has left the floor short .. then they take a lift driver over there which make the floor short again.. why are we not replacing people .. all they are doing is stressing everyone out because we still have to do the job yet we are running out butts off like crazy while our managers get a huge pay raise to still sit in the office or walk around the club with their coffee cups barking out orders of how we aren’t getting enough done . Home office needs to get their heads out of their butts and realize it isn’t the mangers keeping your clubs going … it is the associates u are treating badly


Quiet layoffs

This wasn’t a mass layoff like the one in January, but a few one offs occurred today. My manager and our 2 leads had their roles eliminated today, we were told the news at 4:30pm. Only thing the AVP said was their roles had been eliminated after a thorough review of everyday duties. As if we weren’t already short handed, now the rest of us will be drowning.


If HCSC was a housing unit, it would be a Trailer Park in the deep south.

HCSC according to Beckers article lost $1.7 Billion in 2025. The geniuses in charge tell everyone to track their backfill slots and make sure to keep them documented so that when money loosens up we can fill them. Then HR partners tell us if the back fills were lost in 2024 and 2025, you must have learned to live without the positions, only 2026 losses "MIGHT" be backfilled.

They keep piling on work, but yet they fund nothing to help automate or just invest in basic system infrastructure. Yet what business do we have expanding to other states without the staff to support this effort.

So why do I use the comparison to a trailer park? HCSC has ambitions on a beer budget, everyone wants to be something more but they forget they live in a trailer park. HCSC has turned into a run down, rusty trailer park of a company. Constantly broke, constantly thinking leadership is high and mighty but instead they are the drunk on the porch in their underwear at the trailer park.


Quick Take: Shut Up

She hit the nail on the head with this one. It perfectly captures everything people hate about fake corporate morale culture. Emmy P somehow thought the best thing to send out was a soft and little lifestyle reflection about pillows, sweatshirts, coffee mugs, and “comforting scents,” while employees are overwhelmed, understaffed, underpaid, exhausted, and emotionally checked out. The email actually comes across as being completely detached from reality. It reads less like leadership communication and more like someone journaling after a relaxing retreat while the workforce is still drowning in stress and expected to smile through it.

What makes it worse is how pompous and performative it sounds. “Home is where the rhythms are familiar”. Meanwhile employees rhythms are familiar too by trying to survive impossible workloads, nonstop emails, useless meetings, constant policy changes, and management decisions made by people who haven’t touched frontline work in years or even grass for that matter. Nobody asked for a poetic reflection about your favorite coffee mug. People want staffing, functioning systems, competent leadership, fair pay, and transparency. Instead, they get this polished corporate BS pretending to be “morale boosting.” It feels insulting and leadership communication like this always assumes employees are emotionally soothed by positivity alone, as if a cheerful tone can replace actual support.

And then the dramatic ending about opening “that enormous pile of mail” is almost comical. Oh no, not the mail. As if leadership even understands how miserable people are. It’s the disconnect. It’s leadership speaking like everything is cozy and reflective while employees are mentally exhausted and begging to feel heard. We’re past the point that all the “we care about people” messaging starts sounding hollow when it’s constantly wrapped in corporate inspirational language instead of meaningful action.

Please leave the company and for the new joiners, just don’t.


Employees leaving service

Service appears to have taken a backseat with gehc. Management plays the "metrics" game to justify low employment numbers. Even going as far as wanting a .9 FTE which is absurd for field service.

Any prior fe's experience this in their region?

Experianced Field guys are leaving for better pay and less expected OT.


Why are they so determined to cut critical roles?

For years now, every layoff round has taken either a core role or someone who was holding the whole team together. And nothing ever gets backfilled. No follow-up, no acknowledgment of the gaps. It's like leadership wants teams to fall apart. I get that they're just lazy number-crunchers, but even then, this makes no sense.


Glassdoor-Truist

Based on recent employee reviews on platforms like Glassdoor and Indeed, Truist has faced significant criticism, with some employees labeling it a poor workplace due to high-stress, understaffing, and poor management. Common complaints include intense sales pressure, post-merger cultural issues, and poor work-life balance.
Key themes from negative reviews include:
Management & Culture: Reports of toxic, "bully" management, high turnover, and a lack of support from leadership.
Workload & Staffing: Many employees report being overwhelmed, understaffed, and expected to handle multiple roles (e.g., teller duties while being a banker).
Compensation & Career: Frustration over stagnant pay, minimal raises, and broken promises regarding career advancement.
Morale: Deteriorating culture, inconsistent, and often, low morale following the merger, often characterized as a "chaotic environment".
Glassdoor
Glassdoor
+7


Aim of all of this?

As I understand, they lay off a bunch of technology teams/devs etc. that support apps and products. Who is then going to work on those? Do they purposefully want to ki-l those products and not offer them to clients anymore? Or do they really hope that a couple thousand new workers are going to be able to keep it up?