I posted this over on BBB NY about my customer service experience. For the life of me, I don't understand who in your customer service and operations area is doing anything, but Mutual of America needs to automate withdrawals and extinguish paper... — read more 

The CEO recently appointed a seemingly un qualified person as Executive Vice President|This cronyism is a continuation of the same practices from previous administrations and it destroys morale | It seems like the same people keep getting new titles... — read more 

2025 was the year of the snake 2026 is the year of the horse. Corporate snakes still lurk. But the horse Spirit will determine if MoA fades into the sunset or starts kicking Ar-e again Below is the new 1 yr strategic plan. Failure to execute... — read more 

Bill Flynn saved the company. We need another Bill Flynn. Our execution sux. It takes forever for everything & anything. No efficiency. No competency. No urgency. Top brass don't care. Why ? B/C they will collect soon on $2.5M-$3M pensions & sail... — read more 

In 2026, name 5 things the company will do to actually raise revenue. Not cut expenses. You can't cut your way to profitability but raise revenue. Company is chickens_hit & is scared as he_ll to raise revenue. Just do it. Figure out a way. Company... — read more 

So how do the layoffs which tool place 1 year ago look now as a strategic initiative ? On December 23, 2024, AM Best wrote the following: **Mutual of America Financial Group is laying off employees as part of its focus on becoming a "more... — read more 

I have people on my team who somehow always manage to weasel out. I feel like an id--t for all the overtime I do out of fear of losing my job, even though I know in the end it won’t make a difference. When my time comes, nothing I ever did or how... — read more 

It's 2026 & ITS GO time ! GO= Results OR Get Out !Time to put $ & mouth together & stop the gaslighting & BS. Action+Results+Real "Digital Transformation." Clients & Employees want results from the Board & low producing Executives Who have no... — read more 

In 2017, I was sitting in a conference room in NYC when the "Digital Transformation" was announced. 9 yrs later, it turned into one of the worst colossal wrecks in recent corporate memory. From a 2023 interview with Life Accelerated, you be the judge... — read more 

It's 12/25 and luckily unlike the past couple of yrs the MOA Corporate Grinch hasn't ruined the holidays again. But tonite I'm in California stuck in front of the TV watching the Grinch on the Peacock network. What really pis_ses me off is the fact... — read more 

I would like express a Merry Christmas and Happy Hanukkah to all active and retired employees. Wishing you all a wonderful new year and hope that a turnaround of a once great company occurs.

The new CEO, now in the role about 18 months, has a more down to earth style than Greed. He came in with lots of fanfare on transparency & to right the ship. Assets & Clients continue to bleed at record numbers & more is in the hopper. Employee... — read more 

What is the Board, Executive Management, and HR doing to improve the employee experience ? It seems like the only thing that is being done by overpaid executives is to hold monthly webinars on the topic du jour. Mutual of America has an average... — read more 

Employees have many concerns still about employee culture. Below is a AI Generated Search from Bing about the current sentiment. How accurate is AI. U B the judge ########## **Mutual of America reviews highlight significant customer complaints about... — read more 

I make under $100,000 a year. The job is categorized at 40 hours. Yet, me and my coworkers often work close to 60 hours per week. When the company fired 250 employees, where did their workloads go ? To me and everyone else. Are the corporate... — read more 

Am a industry consultant here who works with a couple of large recordkeepers and its painfully sad to see the speedy demise of such as great institution. Here is what your company needs to do to get back to the glory years of late Flynn/early... — read more 

big changes. Restructuring. changes happening. more to follow next week.

did the layoffs take place yet and how many were laid off ?

Boca retiree here. Finally some good news from the Great State of Florida. Weiss Ratings, LLC out of plush & ritzy Palm Beach Gardens Florida has released its ratings of Mutual of America. B... — read more 

In the first time in years, HR actually cared about asking our opinion about new employee benefits. Imagine that ! After all the cutting, they finally listened and said: what can we do to help our employees and provide them a more competitive benefit... — read more 

Mutual of America Life Insurance Co. has sold its Boca Raton office campus for a combined $23.75 million, paving the way for a major redevelopment. The 11.7-acre property at 1150 NW Broken Sound Parkway was purchased in two... — read more 

##The new Comdex ranking scores are out and Mutual of America Life scored a 57 and ranked 185 out of 222. Below Mutual of America, was Nassau Life and Genworth and a few others## https://myannuitystore.com/comdex-score/

as an employer client of Mutual of America i am disappointed to learn there could be more layoffs. We have lost some good local service team members the past couple of years, and some of these comments are a bad omen. If there are corporate... — read more 

Layoffs will occur on the week of December 12. You're welcome. Is this true or is somebody trolling?

The toxic and emotionally abusive culture here starts at the very top and just trickles down. You basically have to unlearn everything you know about good business. It's like they have a playbook, and they're deliberately doing the exact opposite of... — read more 

in anticipation of any possible layoffs, i've just updated my resume. I used some resume writer from texas on Fiverr. Has anyone done the same just incase we encounter obstacles in our way and the company falls off the Cliff ?

we are hearing rumors that employees are moving to a different location in january and there could be a layoff round in december and that butters construction and the boca development fell through and there might be a fire sale of the facility like... — read more 

been on flma leave. Has the employee culture survey results been released yet and how did HR do this year with changing the work environment for the better ?!?!?

Is the company still throwing money down the toilet on all those nfl stadium suites implemented by the festogg/sevverin regime ?

the emerging new challenge with the company is that due to attrition & the loss of many, many talented employees~hiring in certain areas needs to rapidly increase problem is that outdated processes like paper withdrawals & lack of automation in call... — read more 

Chris Conway is still listed as a company contact at BBB. Hasn't he been gone for months and didn't the company sue him ? $$$$$$$$$$$& Local BBB: BBB Serving Metropolitan New York BBB File Opened: 5/16/2000 Business Started: 11/1/1945 Business... — read more 

Lots of uncertainly and nervousness after yesterday=Some nice recognition--finally ! We don't get many pats on our backs any more=just kikks in the aarse+The CEO is starting to lose the rank and file=Only 55% of company in attendance=We used to get... — read more 

What is the call on the NPS score, the profit number (-$27M), and the net outflow number for the year ? Why have more plans left this year compared with last year ? I thought The C-Suite and Mo--narrity stopped the bleeding last year. What gives...

There is a big employee meeting this week. Will the CEO be fully transparent and answer a lot of the tough and fair questions many of you posted on here. The CEO seems to be doubling down on keeping the BOD intact with no changes, keeping field sales... — read more 

Retired EE. Curious, has Mutual disclosed how much the health care premiums will be going up in 2026 and how much in dollars for individual and family plans for retires?

what whispers are all y'alls hearing about revenue and profit in Q3 and ytd ? How are the next outflows ? Heard group sales was still very weak with these tiny cr-ppy plans being onboarded. Firm need outside investors big time to raise capital to... — read more 

After much fanfare, the colossal flop Landmark Life/Truspire has been sold to fly by nighters Malibu Life ? :) wowers. After all of that fanfare that Mutual was going to make hundreds of millions of revene selling annuities, it didn't & flopped &... — read more 

We called it on this board several months ago due to inside sources. More benefit cuts announced today. Healthcare and life insurance changes will save about $2m. The increase in premium hits lower wage worker hardest. There should be a sliding scale... — read more 

there are a bunch of us looking to form a union over better pay, working conditions, and treatment. there are planned mtgs in nyc, boca, and phoenix area. Who on this board would be interested to attend. we'll serve food. thanks.

how is the new cfo doing 6 months in. Seems like the heavy lifting was done before she arived. update would be nice right about now.is she worth $700k.