I guess when the thought of losing your job is gone, you can go back to being a POS
Posts being downvoted when they are stating facts...
Yes, there were many Senior Directors Cut today. That's a fact. Our org has been impacted by the news today. Called some of my coworkers in different states. Same story. Why are you downvoting the facts? Because it doesn't line up with your bullsh-t... — read more
U-Tube and Verizon
https://www.youtube.com/watch?v=zV-bEhI2nNw
Senior Directors Cut
Many Sr. Directors were axed today in retail and across other orgs. Everyone else impacted will be notified on Thursday. For Band 6 (Directors & ADs) employees that are impacted, I'd encourage you to take the package they're offering because there... — read more
Stay home
Anyone being told to stay home and not report to the office ?
Been gone
I am an asm currently, and I would like to get severance. Is there someone I can talk to, to get this rolling?
Manager meeting tomorrow
Manager meeting tomorrow? Any one know for what ?
Anybody else unable to do anything due to anxiety?
I tried gaming, watching a movie, and a bunch of other stuff and nothing helped. All I can think about is potentially being jobless next week. I don't have savings, so I'll be sc--wed if I can't find a replacement job right away, which is highly... — read more
300 Sales openings on eweb jobshub
Lets go !!!
Be honest
What do you honestly spend more time doing every day, trying to sell anything or fixing the same simple problems for seniors over and over again? At some point it becomes pretty clear what the store has actually turned into, and that makes the whole... — read more
Our Company is Prioritizing Fake Close Rates Over Customer Service
The current implementation of internal account indicators—often referred to as "banners" or "flags" for priority opportunities—is fundamentally distorting our approach to customer engagement and compromising the integrity of our sales data. The core... — read more
The next layoff after next - Already planned
The next wave isn’t some mystery, it’s already baked into our strategy. When leadership pivots this hard into AI, it isn’t because they suddenly care about “efficiency.” It’s because they’re building a structure where human labor becomes... — read more
Time to Unionize
It’s been a long time coming, and the truth is simple: we need to unionize. The 1% at the top continue cashing in while we absorb the fallout of plans they designed and failed to execute. They walk away with bonuses; we get scraps and a pat on the... — read more
So Far…..
Been “waiting” all day to be invited to a meeting. So far it appears remote call center employees are not being impacted by this. So far anyway…
Sad
The reality is what Verizon is doing is pretty messed up they are laying people off because they realized hiking pricing and relying on networks doesn’t work, so they layoff 15k people to make up for the losses. Well who do you think made those... — read more
Black Friday Sit Down and Do Nothing
How about everyone just shows up to work and do nothing, just sit down and play with our phones and send a message to the big wigs
guess new ceo needs a big bonus
keep working hard v-teamers
I2B
Is the I2B channel safe? Agents sale a lot of business but it doesn’t stick.
How many people might be affected in stores only?
This is horrible news. I’m so sorry, guys, for all of us.
Just on Reuters
The layoffs, the largest ever for the wireless carrier and impacting about 15% of its workforce, are set to take place in the next week. The cuts are aimed at its non-union management ranks and will affect more than 20% of that workforce, the... — read more
15k Jobs 200 Stores
It already hit the Street and ghasp Yahoo
It’s either 29k layoffs or 29k employees (HC)
They ran reports showing a 29k headcount. IYKYK I want to believe that Verizon has more than 29k employees.
All true - Global real estate
Reports that Verizon leadership had denied mass closings are false. I work closely with Global Real Estate. We have stopped renewing some Retail leases about a year ago in preparation for mass closings. This will equate to about 2/3 stores per... — read more
CHANGES.
Many underperforming or overlapping doors will close or be converted to authorized retailer locations, especially in mid-tier markets. The company has already quietly stopped renewing certain leases and is testing smaller “express” formats. Shifting... — read more
I sell fios union customer service rep
I know we are cooked! Managers said they not doing anymore obs. She said do what you want.
VSP’s are coming for retail
They will be reducing the corporate retail store footprint. Some stores will be converting to indirects. With that being said they will be offering Voluntary VSP’s and then eventually layoffs with severence packages. 100% accurate info... — read more
We lost a few people at my store in the last few days
Mostly higher ranking, left on their own. I'm guessing this is a sure sign that we're closing?
How did we become so incompetent?
Look at what we have been doing for the last 3-5 years, outsourcing CSRs, taking away abilities from the retail POS, adding fees, reducing and removing discounts, wasting billions on useless spectrum while cutting off and failing to maintain what is... — read more
From the bottom of the totem pole…
being at the bottom of the totem pole, They need to get rid of: R2b 5g client managers/executives that don't do a thing Who ever manages useless door 2 door reps B2b managing partners Directors that WFH 4 days a week Whoever manages indirect
Buckle up, buckaroo's!
The layoff train is coming and the next stop is pound town.
I'm so done with this
I keep swinging between “please, just lay me off and end this misery” and “please don’t lay me off, this job market is brutal.” It’s like an hourly cycle at this point. They’re really wrecking people’s sanity by dragging this out when there’s... — read more
Parity in the rif package
Directors and sr. Directors are getting 30 months package for leaving the company. Others will get max. Of 12 months package
OWBPA has been mentioned
They're not keeping this a secret. It's right under our noses. individualjobelimination, rateandrank, groupelimination bct.notification_date It's coming. Don't know who, but it's coming.
Dire Warning to the new CEO
Verizon better lower our quotas or pay me extra bc I am not wasting my time on nonsense and spending hours on fixing account issues, billing, resets, etc on the phone since now we are mandated to take calls It's not my problem you incompetent folks... — read more
Why troll about severance?
As if we’re not all on edge already. Come on, this isn’t a joke for most people here.
ARE Retail Specialists SAFE from layoffs?
Or do we not make enough money to be considered "cutting costs?"
Cut high chargeback representatives
If you are looking for people to lay off, look at representatives with higher than normal charge backs. They obviously don't sell with integrity or to a customers need. These are the people pushing customers to leave in droves because of useless... — read more
Professional Setup Charge
It seems the directive is to charge people for phone cleanings and password resets? Anyone else being pushed to fudge these numbers? The OST definitely has nothing in it about either of these things. Any clarification would be great.