Topics regarding layoffs at Verizon Wireless

Topics regarding layoffs at Verizon Wireless

Our Company is Prioritizing Fake Close Rates Over Customer Service

The current implementation of internal account indicators—often referred to as "banners" or "flags" for priority opportunities—is fundamentally distorting our approach to customer engagement and compromising the integrity of our sales data. The core... — read more 


Time to Unionize

It’s been a long time coming, and the truth is simple: we need to unionize. The 1% at the top continue cashing in while we absorb the fallout of plans they designed and failed to execute. They walk away with bonuses; we get scraps and a pat on the... — read more 


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| 2057 views | | 16 replies (last November 20)
Post ID: @OP+1ka2aj8bm

So Far…..

Been “waiting” all day to be invited to a meeting. So far it appears remote call center employees are not being impacted by this. So far anyway…


CHANGES.

Many underperforming or overlapping doors will close or be converted to authorized retailer locations, especially in mid-tier markets. The company has already quietly stopped renewing certain leases and is testing smaller “express” formats. Shifting... — read more 


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